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expiredPurpleDeer2412 posted May 27, 2024 05:32 PM
expiredPurpleDeer2412 posted May 27, 2024 05:32 PM

New Customers: Total by Verizon: Bring Your Own Phone and get Unlimited Talk, Text, Data

(for 12 months; enroll by 7/31)

Free

Total Wireless
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Deal Details
Total By Verizon offers New Customers: 50% Off Any Unlimited Wireless Plan for 12 Months when you Bring Your Own Phone and enroll by July 31.

Thanks to Community Member PurpleDeer2412 for posting this deal.

Deal Details:
  • Offer applies to new customers who enroll by July 31, 2024 on the Unlimited Plan ($50) or the Unlimited+ Plan ($60), and remain active on an eligible plan for the promotional period, plus taxes and fees.
  • Limited time offer.
  • After twelve (12) consecutive months, promo becomes subject to cancellation at Total by Verizon's discretion.
  • Available exclusively online and in Total by Verizon retail stores.
  • Activation fee may apply.
  • Bring Your Own Device requires a compatible, unlocked device and SIM.
  • In times of traffic, your data may be temporarily slower than other traffic.
  • Additional terms may apply.
  • Check device compatibility here.

Editor's Notes

Written by StrawMan86 | Staff
  • Refer to the original post & forum comments for additional details & discussion. -StrawMan86

Original Post

Written by PurpleDeer2412
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Total By Verizon offers New Customers: 50% Off Any Unlimited Wireless Plan for 12 Months when you Bring Your Own Phone and enroll by July 31.

Thanks to Community Member PurpleDeer2412 for posting this deal.

Deal Details:
  • Offer applies to new customers who enroll by July 31, 2024 on the Unlimited Plan ($50) or the Unlimited+ Plan ($60), and remain active on an eligible plan for the promotional period, plus taxes and fees.
  • Limited time offer.
  • After twelve (12) consecutive months, promo becomes subject to cancellation at Total by Verizon's discretion.
  • Available exclusively online and in Total by Verizon retail stores.
  • Activation fee may apply.
  • Bring Your Own Device requires a compatible, unlocked device and SIM.
  • In times of traffic, your data may be temporarily slower than other traffic.
  • Additional terms may apply.
  • Check device compatibility here.

Editor's Notes

Written by StrawMan86 | Staff
  • Refer to the original post & forum comments for additional details & discussion. -StrawMan86

Original Post

Written by PurpleDeer2412

Community Voting

Deal Score
+66
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Top Comments

Formless
979 Posts
397 Reputation
Amazing prices for sure - but just be aware that Total is QCI 9 / lowest priority on the Verizon towers. Don't expect to get usable data service when you're in any sort of crowd (except maybe in areas with good 5G UW coverage).
PurpleDeer2412
30 Posts
96 Reputation
you lose the 50% discount. it'll double
BeigeIdea523
883 Posts
218 Reputation
Why is this discounted $25 or $30 per month on Total better than the regular Visible and Visible+ plans of $25 and $35 per month?

Does Total have a higher network priority than Visible?

260 Comments

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Pro
Jul 12, 2024 04:16 AM
515 Posts
Joined Jun 2012
Huskers
Pro
Jul 12, 2024 04:16 AM
515 Posts
Quote from ms2000 :
How much does it cost for shared 2GB for 4 lines?
Their web site says $10/month - is this for all 4 lines?
There is no concept of shared data, each line has its own plan and you can mix and match. The lowest data you can have for a line is 1GB with unlimited talk and text for $9.00. Multiply this by the number of lines you need ($36.00 in this case)
Last edited by Huskers July 11, 2024 at 09:19 PM.
Jul 12, 2024 12:36 PM
82 Posts
Joined Oct 2010
digitechguyJul 12, 2024 12:36 PM
82 Posts
Buyer beware. This might be a bait and switch. I ordered my SIM card for the $60 plan for $30+tax. It arrived, I ported my number no problem and have service for a month. However, going online and trying to set up autopay, the price showed $60. I called in to speak to customer service, and was told there is no 50% promo on their webpage and it never existed. Tried to escalate and kept getting transferred and hung up on. Now I'll need to transfer my service yet again after my month is up.
Jul 12, 2024 06:36 PM
376 Posts
Joined Nov 2013
TarleyTJul 12, 2024 06:36 PM
376 Posts
Quote from digitechguy :
Buyer beware. This might be a bait and switch. I ordered my SIM card for the $60 plan for $30+tax. It arrived, I ported my number no problem and have service for a month. However, going online and trying to set up autopay, the price showed $60. I called in to speak to customer service, and was told there is no 50% promo on their webpage and it never existed. Tried to escalate and kept getting transferred and hung up on. Now I'll need to transfer my service yet again after my month is up.
I'm getting the same bait and switch. Does anyone have a screenshot of the website and terms that can share?
Jul 12, 2024 07:59 PM
376 Posts
Joined Nov 2013
TarleyTJul 12, 2024 07:59 PM
376 Posts
If anyone is interested, here's how the two calls today have gone:

First call:
Promotion doesn't exist. Escalated to another department. They hung up on me.

Second call:
Same first response, escalated again after 10 mins of checking. Escalation:

"Upon checking, with the promo when you bring your own device and phone number you get 50% discount for 12 months, but must enroll in autopay to get this." So I got enroll and it confirmed $62 instead of $31. Then they said "oh. On the day your transfer occurs, you must then enroll in autopay to receive the benefits."

When asked to share the terms and conditions that state this they couldn't. Put me on hold for 30 minutes. Picked back up and said they could now see the issue and asked for a credit card to fix it. Got the card number then hung up. No call back.

I can't stand this company. Will look to port out ASAP even if they do figure out how to solve it.
1
Jul 13, 2024 04:16 AM
1,438 Posts
Joined Jul 2007
euuser230056Jul 13, 2024 04:16 AM
1,438 Posts

Our community has rated this post as helpful. If you agree, why not thank euuser230056

y'all need to doing chargebacks against total.

I decided not to switch, not worth the headache at any price, but don't let them take your money.
1
Jul 13, 2024 05:12 PM
7,710 Posts
Joined Nov 2010
MusicSharkJul 13, 2024 05:12 PM
7,710 Posts
Lawsuit coming?
Jul 13, 2024 05:38 PM
297 Posts
Joined Jan 2007
town229Jul 13, 2024 05:38 PM
297 Posts
it did end without notice ahead of time, they issue out the same day as ending. Anyway it never works as intended.

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Jul 22, 2024 10:28 AM
376 Posts
Joined Nov 2013
TarleyTJul 22, 2024 10:28 AM
376 Posts
Quote from TarleyT :
If anyone is interested, here's how the two calls today have gone:

First call:
Promotion doesn't exist. Escalated to another department. They hung up on me.

Second call:
Same first response, escalated again after 10 mins of checking. Escalation:

"Upon checking, with the promo when you bring your own device and phone number you get 50% discount for 12 months, but must enroll in autopay to get this." So I got enroll and it confirmed $62 instead of $31. Then they said "oh. On the day your transfer occurs, you must then enroll in autopay to receive the benefits."

When asked to share the terms and conditions that state this they couldn't. Put me on hold for 30 minutes. Picked back up and said they could now see the issue and asked for a credit card to fix it. Got the card number then hung up. No call back.

I can't stand this company. Will look to port out ASAP even if they do figure out how to solve it.
Went into a physical store today to see if they could do anything. They looked up my number and said they couldn't help; only telephone support can do anything.

Looks like I'm out of avenues on this one. Any legal advice team?
Jul 23, 2024 04:36 PM
376 Posts
Joined Nov 2013
TarleyTJul 23, 2024 04:36 PM
376 Posts
I've just reported them to the FTC via https://reportfraud.ftc.gov -- you should too.
Pro
Jul 23, 2024 05:19 PM
515 Posts
Joined Jun 2012
Huskers
Pro
Jul 23, 2024 05:19 PM
515 Posts
Quote from TarleyT :
I'm getting the same bait and switch. Does anyone have a screenshot of the website and terms that can share?
I have got into the same issue was billed for the full price of $154.35 for 5 lines for July. The CS is in denial of the promo today though they were ok to raise a ticket last week and were in agreement. This week all that has changed, my chase CC wants copy of T&C or any comm indicating the promo charges which TVZ never shared in an email.

On a different note my mobile TVZ app indicates I will be charged $66.68 for Aug which not sure if it will change.
Pro
Jul 23, 2024 05:27 PM
515 Posts
Joined Jun 2012
Huskers
Pro
Jul 23, 2024 05:27 PM
515 Posts
Quote from TarleyT :
I'm getting the same bait and switch. Does anyone have a screenshot of the website and terms that can share?
I have got into the same issue was billed for the full price of $154.35 for 5 lines for July. The CS is in denial of the promo today though they were ok to raise a ticket 2nd week of July and were in agreement. This week all that has changed, my chase CC wants copy of T&C or any comm indicating the promo charges which TVZ never shared in an email.

On a different note my mobile TVZ app indicates I will be charged $66.68 for Aug which not sure if it will change.
Quote from TarleyT :
Went into a physical store today to see if they could do anything. They looked up my number and said they couldn't help; only telephone support can do anything.

Looks like I'm out of avenues on this one. Any legal advice team?
I posted complaint today with FCC and BBB, you can do the same as the number of complaints will warrant attention. I also shared google links which talked about this promo on their websites, I have also reached out to a reddit post on an email the individual had received on this promo.
Last edited by Huskers July 23, 2024 at 10:43 AM.
Pro
Jul 23, 2024 05:42 PM
515 Posts
Joined Jun 2012
Huskers
Pro
Jul 23, 2024 05:42 PM
515 Posts
Quote from TarleyT :
I've just reported them to the FTC via https://reportfraud.ftc.gov -- you should too.
Thanks for the link - I have posted a fraud complaint in addition to reporting to FCC and BBB.

Link shared -
https://bestmvno.com/total-by-ver...12-months/

https://www.reddit.com/r/NoContra...unlimited/
Last edited by Huskers July 23, 2024 at 10:46 AM.
Pro
Jul 23, 2024 05:51 PM
515 Posts
Joined Jun 2012
Huskers
Pro
Jul 23, 2024 05:51 PM
515 Posts
Quote from town229 :
it did end without notice ahead of time, they issue out the same day as ending. Anyway it never works as intended.
Where did you get this screenshot? I never got an email indicating the termination of promotion
Jul 23, 2024 05:56 PM
297 Posts
Joined Jan 2007
town229Jul 23, 2024 05:56 PM
297 Posts
Quote from Huskers :
Where did you get this screenshot? I never got an email indicating the termination of promotion
From one of the TbV store facebook page, they posted on the 10th, so I'm assume they just got it.

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Jul 24, 2024 02:33 AM
376 Posts
Joined Nov 2013
TarleyTJul 24, 2024 02:33 AM
376 Posts
Quote from Huskers :
I have got into the same issue was billed for the full price of $154.35 for 5 lines for July. The CS is in denial of the promo today though they were ok to raise a ticket 2nd week of July and were in agreement. This week all that has changed, my chase CC wants copy of T&C or any comm indicating the promo charges which TVZ never shared in an email.

On a different note my mobile TVZ app indicates I will be charged $66.68 for Aug which not sure if it will change.

I posted complaint today with FCC and BBB, you can do the same as the number of complaints will warrant attention. I also shared google links which talked about this promo on their websites, I have also reached out to a reddit post on an email the individual had received on this promo.
I found the T&Cs via the Internet Archive:
Quote :
Offer applies to new customers who enroll on the Unlimited Plan ($50) or the Unlimited+ Plan ($60), and remain active on an eligible plan for the promotional period, plus taxes and fees. Limited time offer.

After twelve (12) consecutive months, promo becomes subject to cancellation at Total by Verizon's discretion. Available exclusively online and in Total by Verizon retail stores. Activation fee may apply.

Bring Your Own Device requires a compatible, unlocked device and SIM. In times of traffic, your data may be temporarily slower than other traffic. Additional terms may apply
Full link:
https://web.archive.org/web/20240....com/deals

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