09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.



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Pixel 9 pro for $999 trade value of Iphone 12 pro
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1. I bought a phone in acceptable condition from Amazon for 189+taxes. It arrived in pretty beat up condition esp. the body.
https://imgur.com/gallery/hppPofM
2. The store rep did not check a single thing on the phone condition. I had a backup phone in Good condition ready in case the rep rejected my phone in Acceptable condition. All he took was IMEI, checked my ID and took a fingerprint.
3. Phone carrier does not matter but looks like the color does. My store rep did not care about anything.
4. Overall process was smooth and the net price was 0. The $100 BB credit was available immediately.
If you do order online the positive thing is that you have to bring trade in at the time of pick up so as long as you have original invoice printout with promised amounts if after checking out it doesn't get processed properly you can go back in and at least get your trade in back as well as cancel the whole thing for a refund. If you do trade in beforehand and pick up new device at later date the trade in device will be long gone without any way of getting it back.
1. I bought a phone in acceptable condition from Amazon for 189+taxes. It arrived in pretty beat up condition esp. the body.
https://imgur.com/gallery/hppPofM
2. The store rep did not check a single thing on the phone condition. I had a backup phone in Good condition ready in case the rep rejected my phone in Acceptable condition. All he took was IMEI, checked my ID and took a fingerprint.
3. Phone carrier does not matter but looks like the color does. My store rep did not care about anything.
4. Overall process was smooth and the net price was 0. The $100 BB credit was available immediately.
See picture
https://imgur.com/a/du4hmXR
I need to send this in since I couldn't process for in store pickup, so that's why I'm a bit skeptical.
what happens if it gets denied? do they send the phone back?
They called the bridge and apparently there's an article about this yet everyone refused to process my phone
How do I get the incompetent employees
😭
My stupid store is hung up on the fact that my order says Verizon 1 TB gold 13 Pro Max and I'm trading in a T-Mobile 13 Pro Max 128 GB
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They called the bridge and apparently there's an article about this yet everyone refused to process my phone
How do I get the incompetent employees
😭
My stupid store is hung up on the fact that my order says Verizon 1 TB gold 13 Pro Max and I'm trading in a T-Mobile 13 Pro Max 128 GB
They called the bridge and apparently there's an article about this yet everyone refused to process my phone
How do I get the incompetent employees
My stupid store is hung up on the fact that my order says Verizon 1 TB gold 13 Pro Max and I'm trading in a T-Mobile 13 Pro Max 128 GB
Sign up for a Slickdeals account to remove this ad.
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