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Cannot be unlocked for 365 days (1 year)
1 month of service required
Metro Port Department:
1 (800) 518-7519
Last Updated by rastatech on 11-08-2024 at 06:10 PM
If I do not open the phone and just activate the service from metro, does the phone still unlock after 1 year or I must open the phone to use? TIA
I have the same question. Hopefully someone responds who have actual experience when it was only 180 days requirement to unlock. Still waiting for an answer to this.
Anyone else seeing error when adding 2nd Line?. Had my1st line activated today morning with the device delivery and trying to add 2nd line for the iphone 12 (in the evening, with a gap of 8+ hours after 1st line activated).
After porting verification (visible emailed about porting was requested), credit card also posted the 35$, Metro says at the very final stage:
Please contact us to complete order.
Your security is important to us, Unfortunately can't complete your order online. Our award-winning Mobile Experts are ready to assist you. Please call us or visit a store to continue.
The credit card payment is refunded immediately.
Call them but they have no clue and very hard. 1st person (after 40 mins hold) Transferred me to porting department who also do not have any clue (and cant speak english properly as well). After 1.5 hours of further wait, porting department person asked me to retry after 24 hours because some error occurred on metro side which she was not able to explain at all.
This happened with both of my accounts. I called CS a while back and they told me to visit a Metro store. I'm pretty sure my accounts have been flagged. I've been trying for the last 3 weeks when there is stock online but no go.
Do we need to be on Flex Plus plan to add new lines at discounted price? I had 2 iphone + 1 tablet line in my account. I sold both iphones and shifted 1 iphone line to my personal samsung device at $55 plan and it is not giving me discounted price for another line now. Have I maxed out my options?
Yes, you need to choose the $75 plan ($35 if there's already another line on the account) in order to qualify for the free phone.
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Visit the Visible website, choose the $25 plan, and select the eSIM option. Use any refeeral code at checkout to reduce the cost to $5. The service will be activated immediately.Access the Visible app or website to get your account number and port-out PIN.
Use these details to port your Visible number to Metro, where the plan will cost $75, and you'll receive a free phone that unlocks after one year.
Keep the Metro service active for one month, then you can use the phone on WiFi only if desired.
Do you know how many total devices can be added like this? And you mean discounted phone and not free phone, right? Because I am getting iphone13.
I actually meant discounted phone - the iPhone 12 is considered a discounted phone even though it ends up being free. And the most discounted phones on one account that I've heard of is 4. I was only able to get one iPhone 12 though I did previously get 2 free iPhone 11 during the promo last year (it seems like their system "remembered" me even though I hadn't had an active account for over a year). My wife was only able to get 2 iPhone 12 on her account. I suspect that our prior use of NumberBarn (and GV) numbers for porting-in resulted in our quick blacklisting.
Last edited by aabbccbbaa October 21, 2024 at 11:33 PM.
I actually meant discounted phone - the iPhone 12 is considered a discounted phone even though it ends up being free. And the most discounted phones on one account that I've heard of is 4. I was only able to get one iPhone 12 though I did previously get 2 free iPhone 11 during the promo last year (it seems like their system "remembered" me even though I hadn't had an active account for over a year). My wife was only able to get 2 iPhone 12 on her account. I suspect that the use of NumberBarn (and GV) numbers for porting-in resulted in our quick blacklisting.
Just ordered iPhone 13. Thanks.
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I just ordered my 3rd one
I just ordered my 3rd one
After porting verification (visible emailed about porting was requested), credit card also posted the 35$, Metro says at the very final stage:
Please contact us to complete order.
Your security is important to us, Unfortunately can't complete your order online. Our award-winning Mobile Experts are ready to assist you. Please call us or visit a store to continue.
The credit card payment is refunded immediately.
Call them but they have no clue and very hard. 1st person (after 40 mins hold) Transferred me to porting department who also do not have any clue (and cant speak english properly as well). After 1.5 hours of further wait, porting department person asked me to retry after 24 hours because some error occurred on metro side which she was not able to explain at all.
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Use these details to port your Visible number to Metro, where the plan will cost $75, and you'll receive a free phone that unlocks after one year.
Keep the Metro service active for one month, then you can use the phone on WiFi only if desired.
paid 75 then 35 then 35​
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