Free 1 year of unlimited service on BOOST for buying a phone over $299

bulletban

Oct 30, 2024 03:17 AM

596 Posts

Joined Oct 2011

bulletbanOct 30, 2024 03:17 AM

596 Posts

heavy deprioritized data, most of time useless unless u in death valley.

Hotlemonade

Oct 30, 2024 03:32 AM

31 Posts

Joined Oct 2024

HotlemonadeOct 30, 2024 03:32 AM

31 Posts

Our community has rated this post as helpful. If you agree, why not thank Hotlemonade

I bought this deal as a current customer. They sent me my phone, I activated it, but they did not honor the 1 year of free service. So I chatted them, was told I was not eligible, I showed them in their ad how I was, but was still denied. I called them, and was told no on the phone. I asked them to open a ticket and escalate it and they told me there was nothing they could do for me. Well, I sent all this correspondence to my bank along with boost's own terms and requested a charge back, which my bank honored after six weeks of them going back and forth with Boost. Then boost locked my phone line and deactivated my phone and placed a $300 bill on my account. All because I bought a $300 dollar phone from them as a current customer and asked them to honor their 1 year free service agreement, which they denied me.

Lucky for me I use a Google voice number so them holding my number hostage didn't affect me, but it might affect the normal user, or you. Proceed with caution here folks.

7

1

nickdigger

Pro

Oct 30, 2024 04:15 AM

1,238 Posts

Joined Aug 2005

nickdigger

Pro

Oct 30, 2024 04:15 AM

1,238 Posts

Quote from Hotlemonade

:

I bought this deal as a current customer. They sent me my phone, I activated it, but they did not honor the 1 year of free service.
...
Lucky for me I use a Google voice number so them holding my number hostage didn't affect me, but it might affect the normal user, or you. Proceed with caution here folks.

Next time, remember to always, always, always open a new line as a new customer (different email, different name), no matter what company you're dealing with.

1

MusicShark

Oct 30, 2024 04:21 AM

7,310 Posts

Joined Nov 2010

MusicSharkOct 30, 2024 04:21 AM

7,310 Posts

Quote from Hotlemonade

:

I bought this deal as a current customer. They sent me my phone, I activated it, but they did not honor the 1 year of free service. So I chatted them, was told I was not eligible, I showed them in their ad how I was, but was still denied. I called them, and was told no on the phone. I asked them to open a ticket and escalate it and they told me there was nothing they could do for me. Well, I sent all this correspondence to my bank along with boost's own terms and requested a charge back, which my bank honored after six weeks of them going back and forth with Boost. Then boost locked my phone line and deactivated my phone and placed a $300 bill on my account. All because I bought a $300 dollar phone from them as a current customer and asked them to honor their 1 year free service agreement, which they denied me.

Lucky for me I use a Google voice number so them holding my number hostage didn't affect me, but it might affect the normal user, or you. Proceed with caution here folks.

Scam artists are running legit business.

1

silentK

Oct 30, 2024 08:15 PM

1,523 Posts

Joined May 2004

silentKOct 30, 2024 08:15 PM

1,523 Posts

Quote from Hotlemonade

:

I bought this deal as a current customer. They sent me my phone, I activated it, but they did not honor the 1 year of free service. So I chatted them, was told I was not eligible, I showed them in their ad how I was, but was still denied. I called them, and was told no on the phone. I asked them to open a ticket and escalate it and they told me there was nothing they could do for me. Well, I sent all this correspondence to my bank along with boost's own terms and requested a charge back, which my bank honored after six weeks of them going back and forth with Boost. Then boost locked my phone line and deactivated my phone and placed a $300 bill on my account. All because I bought a $300 dollar phone from them as a current customer and asked them to honor their 1 year free service agreement, which they denied me.

Lucky for me I use a Google voice number so them holding my number hostage didn't affect me, but it might affect the normal user, or you. Proceed with caution here folks.

Send all that correspondence to the FCC

miserly

Original Poster

Nov 01, 2024 04:08 PM

343 Posts

Joined Jul 2004

miserly

Original Poster

Nov 01, 2024 04:08 PM

343 Posts

I've not had Boost before. I've had Metro, Cricket, Red Pocket, Xfinity and even US Mobile. None were great, took a lot of effort to setup and had many poor customer service interactions. For the most part, the phone worked, data worked but promos, rebates and rates were all issues. So is Boost is any worse?

MusicShark

Nov 01, 2024 04:16 PM

7,310 Posts

Joined Nov 2010

MusicSharkNov 01, 2024 04:16 PM

7,310 Posts

Quote from miserly

:

I've not had Boost before. I've had Metro, Cricket, Red Pocket, Xfinity and even US Mobile. None were great, took a lot of effort to setup and had many poor customer service interactions. For the most part, the phone worked, data worked but promos, rebates and rates were all issues. So is Boost is any worse?

Honest answer? Almost every cell phone companies out there their first job is to screw customers.

1

miserly

Original Poster

Nov 01, 2024 04:27 PM

343 Posts

Joined Jul 2004

miserly

Original Poster

Nov 01, 2024 04:27 PM

343 Posts

Quote from MusicShark

:

Honest answer? Almost every cell phone companies out there their first job is to screw customers.

Right? so if all things are equally crappy, this is at least cheap and with a phone, no?

MusicShark

Nov 01, 2024 04:37 PM

7,310 Posts

Joined Nov 2010

MusicSharkNov 01, 2024 04:37 PM

7,310 Posts

Quote from miserly

:

Right? so if all things are equally crappy, this is at least cheap and with a phone, no?

This is a deal for someone who needs a phone and a service.

Last summer, they had a deal for moto g stylus 5g 2023 (retail $300) with 1 year of Unlimited plan for a total of $200.
So this deal is around $100 overprice.
I didn't say this in my previous post because I didn't want to thread crap, but since you asked question. This is the answer.

miserly

Original Poster

Nov 01, 2024 07:19 PM

343 Posts

Joined Jul 2004

miserly

Original Poster

Nov 01, 2024 07:19 PM

343 Posts

Quote from MusicShark

:

This is a deal for someone who needs a phone and a service.Last summer, they had a deal for moto g stylus 5g 2023 (retail $300) with 1 year of Unlimited plan for a total of $200.So this deal is around $100 overprice.I didn't say this in my previous post because I didn't want to thread crap, but since you asked question. This is the answer.

Thanks and didn't consider that TD. For me, a Samsung A23 > moto g stylus. Is it $100 more? probably not. TBH, with BF around the corner, I'd wait for a sweeter deal but am curious as to why Boost gets extra hate compared to other MVNO's.

SmilingBanana9168

Today 12:58 PM

108 Posts

Joined Nov 2020

SmilingBanana9168Today 12:58 PM

108 Posts

Quote from Hotlemonade

:

I bought this deal as a current customer. They sent me my phone, I activated it, but they did not honor the 1 year of free service. So I chatted them, was told I was not eligible, I showed them in their ad how I was, but was still denied. I called them, and was told no on the phone. I asked them to open a ticket and escalate it and they told me there was nothing they could do for me. Well, I sent all this correspondence to my bank along with boost's own terms and requested a charge back, which my bank honored after six weeks of them going back and forth with Boost. Then boost locked my phone line and deactivated my phone and placed a $300 bill on my account. All because I bought a $300 dollar phone from them as a current customer and asked them to honor their 1 year free service agreement, which they denied me.

Lucky for me I use a Google voice number so them holding my number hostage didn't affect me, but it might affect the normal user, or you. Proceed with caution here folks.

i just spent 10 minutes on every angle on their website. sketchy as hell

Free 1 year of unlimited service on BOOST for buying a phone over $299

$299

$599

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