Does Kohl's allow even exchanges after a sale ends?

I mean if you bought something on sale, with coupons, cashback points, etc., and you want to exchange it for the same item only in a different size, color or pattern, but the sale ended, the coupon and cashback expired and was used, etc., and they have the replacement item in stock, do they tend to honor it without you having to pay extra?

In my instance, I bought a pair of slippers that I like, but they're a size too big and I'd like to get the next smaller size. They were on sale, on top of which I used a 40% off coupon and $5 reward, all of which are now expired. Assuming they have the smaller item in stock, can I do an even exchange and not pay the difference from what it would cost now?

And, I wore them very briefly, with socks, soon after showering, which is why they're still in returnable condition.

Most items, whether purchased online at Kohls.com or in the store, are eligible for an even exchange within 90 days of the purchase for non-Kohl's Card transactions and within 120 days of the date of purchase for Kohl's Card transactions with the following exceptions.

Premium Electronics And Watches: Must be presented along with the purchase receipt at your local Kohl's within 30 days of the date of purchase. Please note these particular items must be in their original packaging as well. When exchanging electronic devices, including smart watches, please be sure to remove any personal data and information saved to the device.

Sephora Items: Your new or gently used product can be exchanged in any of our store locations within 60 days of purchase with purchase receipt.

Babies "R" Us Registry Items: Items purchased from a gift registry may be returned up to 365 days after purchase date with gift receipt or original receipt. The above restrictions still apply.

Opened/unsealed breast pumps and pumping accessories are non-refundable and cannot be exchanged.

At this time, Kohl's does not offer exchanges by mail. All even exchanges must be done with the same item in the store. The replacement item must exactly match the item being returned, except for size and/or color. The ticketed price of the replacement item must exactly match the ticketed price of the item being exchanged.

In order to be eligible for an even exchange, the item must be from the same brand but in a different color or size. (Please note some items such as bedding are priced by size so an even exchange cannot be done in this instance)

If you purchased an item that is only available online or the store cannot complete the exchange from their on hand inventory, you need to return it in-store and then place a new order.

If you wish to exchange an item you received as a gift, you can do so with a gift receipt. If you don't have the receipt, please contact the person who purchased the item for you. If you're unable to do so, the store may process a non-receipted return. The refund price will be the lowest price in the last 13 weeks and a Kohl's Merchandise Credit will be given.

I mean if you bought something on sale, with coupons, cashback points, etc., and you want to exchange it for the same item only in a different size, color or pattern, but the sale ended, the coupon and cashback expired and was used, etc., and they have the replacement item in stock, do they tend to honor it without you having to pay extra?

In my instance, I bought a pair of slippers that I like, but they're a size too big and I'd like to get the next smaller size. They were on sale, on top of which I used a 40% off coupon and $5 reward, all of which are now expired. Assuming they have the smaller item in stock, can I do an even exchange and not pay the difference from what it would cost now?

And, I wore them very briefly, with socks, soon after showering, which is why they're still in returnable condition.

i know dc already answered your question but just for future reference i also wanted to alert you to this thread, which is great resource for all things kohls

Wow, thanks, that's a lot of info!

And, I tried to exchange the item I bought for the same one in a smaller size, but despite their web site claiming to have it in stock in that size in multiple colors in the store nearest to me, there were none when I got there, and CS wasn't able to custom order it for store pickup for an even exchange. When I got home I called CS, got disconnected the first time (agent sounded like she was on drugs so it was just as well), second agent issued me a $10 cashback credit. Of course it's useless on this item since it's not actually in stock, and shipping kills the discounts. So, yeah, in theory, you can do this, but if the item isn't available, it's meaningless. I'll probably just wait till it's back in stock and do the exchange, and use the $10 on something else.