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Summary:
- Plan Cost: $65/month
- iPhone 16e Price: $599 - $300 = $299
- Total Before Tax: $299 (phone) + $65 (plan) = $364
- Unlocking: Use service for 1 month, then keep the second month idle → Phone unlocks.
- Number Options: Get a new number or port out an existing one.
- Bonus Credit: Keep the number active for 12 months → Get an extra $300 credit.
Limited time offer. While supplies last. Device taxes and fees apply. Requires new, single line activation or upgrade on Platinum Unlimited Plan or higher. Must stay on the Platinum Unlimited plan for 12 mos. to receive all credits; credits will drop if you change plans or fail to continuously maintain active service. Savings based on full retail cost of device. Not available on extended plans. Limit one device per account.
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Plan Cost: $65/month
iPhone 16e Price: $599 - $300 = $299
Total Before Tax: $299 (phone) + $65 (plan) = $364
Unlocking: Use service for 1 month, then keep the second month idle → Phone unlocks.
Number Options: Get a new number or port out an existing one.
Bonus Credit: Keep the number active for 12 months → Get an extra $300 credit.
Activated March 3
April 2, deactivated
checked earlier today was locked
added another month $30 today
May 2 reactivated
Unlocked no sim restrictions after a couple hours.
1,527 Comments
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Received ST callback regarding FCC filing, they didn't budge. The rep seemed pretty beaten up about it too, since it's really out of their hands except to toe the company line.
I ended up doing a chargeback with Bank of America for the full amount of phone + service. This morning, saw an email that the merchant's bank was reviewing the chargeback, and just now got the full amount refunded (including 1month of service). Pretty sure the merchant's bank is just fast tracking charge backs at this point.
3/5 - Activated 1st month
3/20 - Ported out
5/5 - Paid for 2nd month and got new # after reading this thread about needing a 2nd month.
5/6 - Phone did not unlock.
5/11 - Phone did not unlock. Filed FCC and BBB complaint. Many calls and many emails later, they still refused to unlock the phone.
5/22 (Today) - Asked over chat about unlocking to go overseas. She asked for IMEI and phone number to check if it qualifies. I expected no but she said "yup". Unlock was almost immediate after giving my info. Sickw shows unlocked. I don't have the phone with me to check but I can't imagine it isn't after sickw has shown locked for the past 2 weeks.
ST Chat rep > FCC/BBB complaint.
3/5 - Activated 1st month
3/20 - Ported out
5/5 - Paid for 2nd month and got new # after reading this thread about needing a 2nd month.
5/6 - Phone did not unlock.
5/11 - Phone did not unlock. Filed FCC and BBB complaint. Many calls and many emails later, they still refused to unlock the phone.
5/22 (Today) - Asked over chat about unlocking to go overseas. She asked for IMEI and phone number to check if it qualifies. I expected no but she said "yup". Unlock was almost immediate after giving my info. Sickw shows unlocked. I don't have the phone with me to check but I can't imagine it isn't after sickw has shown locked for the past 2 weeks.
ST Chat rep > FCC/BBB complaint.
Just glad this is done. I wasn't confident it was even going to unlock after the 2nd month was done. Now I know it is good to go and I can swap them to my normal phone plan.
Just glad this is done. I wasn't confident it was even going to unlock after the 2nd month was done. Now I know it is good to go and I can swap them to my normal phone plan.
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I think you want to avoid contacting the unlock department directly. They are probably very aware of the situation. I just chatted a normal rep about my account. They are fully capable of unlocking phones. It's not like it requires any higher access. That's why when they return your BBB/FCC complaint and say their hands are tied because the system won't let them unlock your phone, they're lying.
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My phone #2 I bought the 2nd month before the 60 days because of what didn't happen with #1 and it unlocked on day 61.
I honestly didn't trust them that #1 would actually unlock after the 2nd paid month (I also had activation issues, that phone is in NO account I have access to). They have alrwsdy shown they can move the goal post anytime they want. So when I saw this I jumped on it. I had already paid. I just wanted a guarantee it was happening.
Am I mad I had to buy an extra month for each phone. Sure. But the amount of time and effort people are putting into the fcc and bbb and anything else. It isn't worth my time. I know they'd say if we all fight it we'll win. Im a scab. I paid and I am not putting forth the effort to fight for what it was supposed to be. I don't have the time and energy right now. I got 2 phones at a discount and they are getting swapped to my main phone plan asap.
My phone #2 I bought the 2nd month before the 60 days because of what didn't happen with #1 and it unlocked on day 61.
I honestly didn't trust them that #1 would actually unlock after the 2nd paid month (I also had activation issues, that phone is in NO account I have access to). They have alrwsdy shown they can move the goal post anytime they want. So when I saw this I jumped on it. I had already paid. I just wanted a guarantee it was happening.
Am I mad I had to buy an extra month for each phone. Sure. But the amount of time and effort people are putting into the fcc and bbb and anything else. It isn't worth my time. I know they'd say if we all fight it we'll win. Im a scab. I paid and I am not putting forth the effort to fight for what it was supposed to be. I don't have the time and energy right now. I got 2 phones at a discount and they are getting swapped to my main phone plan asap.
For scenario #1, how exactly did you go about paying for the second month? Did you call, chat or do so online? Thanks!
- Phone activated 3/17
- did not pay second month and waited for unlock
- did not unlock on 5/18
- tried to add 2nd month online, couldn't do it
- had to chat online and was asked for phone number, though my plan had already expired, the expired phone number was needed and worked
- added 2nd month (bronze) through chat on 5/21
- asked chat to unlock since paid 2nd month (on the same chat while paying for 2nd month service), was told didn't qualify until 6/20 when phone had 60 days of paid service
- phone unlocked automatically today 5/22
Phone 2 that activated so easily and everything else also let me get a $5 discount when I added the 2nd month before the 60 days were up.
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