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expiredtunabreath posted Mar 05, 2025 09:46 AM
expiredtunabreath posted Mar 05, 2025 09:46 AM

Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater

+ Free Ship to Store

$1,487

$1,859

20% off
Home Depot
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Deal Details
Home Depot has Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater (XE50T10HS45U1) on sale for $1487.20. Select free Ship to Store where available otherwise delivery starts from $55.
  • Note: Pricing and Availability may vary by location.
Thanks to Community Member tunabreath for sharing this deal.
  • Additional Savings:
    • Local Energy Rebates: Look under the product price for text similar to 'Get Up to $_,__ in Rebates for ____' and click on the link then input your zip code to check for available local utility rebates and what terms they require. Terms may include 'must be a customer, must replace current storage heater and must be installed according to manufacturer specifications' are typically required options.
    • Please refer to the available Tax Credit / Energy Rebate forms for specific details and information that you will need to qualify.
About this Item:
  • Product Spec Sheet
  • Provides an estimated energy cost savings of $375 per year compared to a 50 Gal. electric conventional water heater
  • Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
  • Flexible: select the efficiency or performance you want with modes such as high demand mode to provide more hot water when needed there's even a vacation mode to save energy and costs when you're away
  • Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-people to 5-people
  • 10-Year Warranty

Editor's Notes

Written by StrawMan86 | Staff
Please see the original post for additional deal ideas, details & refer to the comments below for discussion.

Original Post

Written by tunabreath
Product Info
Community Notes
About the Poster
Deal Details
Product Info
Community Notes
About the Poster
Home Depot has Rheem ProTerra 50 Gal. Hybrid Heat Pump Smart Electric Water Heater (XE50T10HS45U1) on sale for $1487.20. Select free Ship to Store where available otherwise delivery starts from $55.
  • Note: Pricing and Availability may vary by location.
Thanks to Community Member tunabreath for sharing this deal.
  • Additional Savings:
    • Local Energy Rebates: Look under the product price for text similar to 'Get Up to $_,__ in Rebates for ____' and click on the link then input your zip code to check for available local utility rebates and what terms they require. Terms may include 'must be a customer, must replace current storage heater and must be installed according to manufacturer specifications' are typically required options.
    • Please refer to the available Tax Credit / Energy Rebate forms for specific details and information that you will need to qualify.
About this Item:
  • Product Spec Sheet
  • Provides an estimated energy cost savings of $375 per year compared to a 50 Gal. electric conventional water heater
  • Pays for itself in energy cost savings thanks to an amazing 3.88 uniform energy factor and features that deliver long-term savings
  • Protects your home from potential water damage with LeakGuard, the 360° leak detection system and the auto shut-off valve that shuts off incoming water and locks water in
  • Smartest: built-in EcoNet Wi-Fi technology allows you to manage hot water and avoid cold showers track weekly, monthly and yearly energy usage and manage heating schedule your mobile device
  • Flexible: select the efficiency or performance you want with modes such as high demand mode to provide more hot water when needed there's even a vacation mode to save energy and costs when you're away
  • Sediment diffusion: fights sediment build-up at the bottom of the tank to prolong tank life and maintain efficiency
  • More hot water: provides more hot water than many standard residential electric models providing ample hot water for households with 3-people to 5-people
  • 10-Year Warranty

Editor's Notes

Written by StrawMan86 | Staff
Please see the original post for additional deal ideas, details & refer to the comments below for discussion.

Original Post

Written by tunabreath

Community Voting

Deal Score
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Top Comments

Oceancity
18 Posts
18 Reputation
Bought this years ago,,,, junk. Never ending failures, lackluster support.

Worst was when Rheem approved exchange but Home Depot wouldn't honor exchange, that's after brought defective water heater back to customer service counter. Spend hours in a deadlock with Home Depot manager and Rheem on the phone with each other….

Now I got a dumb water heater

Leak sensor faulty-had to bypass to get unit to open valve and operate

Replaced heat pump temp sensor and still reports heat pump failures

Had do disconnect wifi , due to constant alarms

When heat pump ran-it was very loud

Overall junk and no rheem support

Certainly didn't save any on utility bills
candem
25 Posts
10 Reputation
AI to the rescue:
When comparing ProTerra heat pump water heaters in 120V and 240V, the 120V models offer a simpler, plug-in installation, making them ideal for replacing gas units or upgrading to high efficiency without needing a 240V electrical upgrade. 240V models offer faster heating and potentially better performance in colder climates but require a more complex installation.
Here's a more detailed comparison:
120V ProTerra Plug-in Heat Pump Water Heaters:

Installation: Simpler, plug-in design; no need for 240V electrical work.
Ideal for: Drop-in gas unit replacement, high-efficiency upgrades without electrical panel upgrades.
Efficiency: Still highly efficient, offering up to 5x the efficiency of a standard gas water heater.
Models: Available in dedicated and shared circuit models.
Example: Rheem ProTerra Plug-in Heat Pump Water Heater with HydroBoost plugs into any standard 120V outlet.
240V ProTerra Heat Pump Water Heaters:

Installation: Requires 240V electrical service and potentially more complex installation.
Ideal for: Larger homes with high hot water demand, potentially better performance in colder climates.
Efficiency: Still highly efficient, but may require more electrical infrastructure.
Faster Heating: 240V resistive elements heat water faster than 120V.
Example: 240V models often have larger tank sizes and faster recovery times.
brettaculous
267 Posts
51 Reputation
Call a plumber unless you're very familiar with code concerning gas piping and exhaust. It's not worth killing your whole family to save $500 in labor.

95 Comments

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Mar 10, 2025 12:35 AM
2,249 Posts
Joined Feb 2008
pcman2000Mar 10, 2025 12:35 AM
2,249 Posts
Quote from fauxden :
Rheem is crap. That's the point
Everyone in this thread and countless ones before it have had great luck with Rheem HPWH. They are completely different than what you bought one time so your point is mute.
Mar 10, 2025 01:28 AM
2,040 Posts
Joined Feb 2008
coolkatz321Mar 10, 2025 01:28 AM
2,040 Posts
These make no sense if you're in New England, right?
Mar 10, 2025 01:40 AM
59 Posts
Joined Sep 2021
H2kassemMar 10, 2025 01:40 AM
59 Posts
Quote from orioncygnus :
Hey guys. I'm a new house owner. I have 2 gas-powered water heaters in my home. One of them (on the 3rd floor) appears to be broken. It stopped working after I moved in, but it's expected and my inspector noted it was over 10 years old and will likely need to be replaced soon.

It is worth having someone take a look at it to see if it can be fixed before I order a new one? If I order a new one, how hard is it to install myself? I want to save some money
Generally I would either try to fix it myself or just replace all together. 10+ years old, no need to invest in it.
The overall process is not that hard. I recommend you watch few videos on how to, try to match the original one, the plumbing can get tricky + you dealing w gas and flame.
Mar 10, 2025 01:50 AM
919 Posts
Joined Aug 2011
MikeAnnonMar 10, 2025 01:50 AM
919 Posts
If an all electric tank type WH is your only alternative and elec. is very expensive in your area, I'd consider one. Otherwise, for me, it's just a simple gas tank type. My last one was 23 yo. when it began to leak. My parents' unit lasted 42 yrs. and was never flushed, but, unfortunately I never replaced the anode for them. I was young and simply didn't know.
Mar 10, 2025 01:56 AM
919 Posts
Joined Aug 2011
MikeAnnonMar 10, 2025 01:56 AM
919 Posts
Quote from orioncygnus :
Hey guys. I'm a new house owner. I have 2 gas-powered water heaters in my home. One of them (on the 3rd floor) appears to be broken. It stopped working after I moved in, but it's expected and my inspector noted it was over 10 years old and will likely need to be replaced soon.

It is worth having someone take a look at it to see if it can be fixed before I order a new one? If I order a new one, how hard is it to install myself? I want to save some money
Gas water heaters are very simple things. Of course, it can be fixed and,yes, there are very simple things you can easily do: First check to see if the pilot light is on and the unit is set to the desired temp. If the pilot light is out, check to see that the tube from the pilot thermocouple to the gas valve (thin copper line) is connected tightly. If if is, try to light the pilot and, if it lights , watch it for a while to be sure it stays lit and that the burner then lights. If it does not light, by far the commonest reason is a bad thermocouple. Just go the Home Depot, of wherever and buy another one and replace it. Often they just slide in without any adjustment at all. The tip must be in the pilot flame. Google if you don't know how that works.
1
Mar 10, 2025 02:38 AM
466 Posts
Joined Jun 2007
SlickSam240Mar 10, 2025 02:38 AM
466 Posts
Quote from coolkatz321 :
These make no sense if you're in New England, right?
why not? Just wondering
Mar 10, 2025 02:56 AM
605 Posts
Joined Nov 2012
ValBMar 10, 2025 02:56 AM
605 Posts
Quote from orioncygnus :
Hey guys. I'm a new house owner. I have 2 gas-powered water heaters in my home. One of them (on the 3rd floor) appears to be broken. It stopped working after I moved in, but it's expected and my inspector noted it was over 10 years old and will likely need to be replaced soon.

It is worth having someone take a look at it to see if it can be fixed before I order a new one? If I order a new one, how hard is it to install myself? I want to save some money
I moved in my house in 2008 , the water heater was already about 5 years old and it's still working today without any flaws .
Last edited by ValB March 9, 2025 at 09:02 PM.

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Mar 10, 2025 04:01 AM
5,434 Posts
Joined May 2022
AmusedDime497Mar 10, 2025 04:01 AM
5,434 Posts
Quote from ValB :
I moved in my house in 2008 , the water heater was already about 5 years old and it's still working today without any flaws .
Can't imagine how ridiculously expensive it is to run
1
Mar 10, 2025 04:29 AM
1,059 Posts
Joined Jun 2018
JasonSternMar 10, 2025 04:29 AM
1,059 Posts
Quote from orioncygnus :
Hey guys. I'm a new house owner. I have 2 gas-powered water heaters in my home. One of them (on the 3rd floor) appears to be broken. It stopped working after I moved in, but it's expected and my inspector noted it was over 10 years old and will likely need to be replaced soon.

It is worth having someone take a look at it to see if it can be fixed before I order a new one? If I order a new one, how hard is it to install myself? I want to save some money
If it's not broken, don't replace it unless you are doing it for eco reasons. Make sure it's flushed periodically to remove contaminants in the boiler housing, which accumulate and cause poor efficiency.

Do plan to replace it. Have money set away, so that you aren't caught off guard.

Ease of replacement depends on a ton of things. If yours is floor mounted and you can find the exact model, it's fairly straight forward. Consider replacing the immediate piping/filter if applicable.

But, if you're like me, yours will leak. Still kind of work, but leak. And it will be on an elevated platform. And that platform will, obviously, have water damage. And even after draining, it is going to weigh a ton. So, you shut the water off and disconnect everything. Throw the old one in the back yard. Spend a while replacing the platform's base board, which is covered in spray on texturing just to make a mess/make it more difficult. Then, you have a new one, which has nothing to grab onto its cylindrical shape. And it's also heavy. So, you use a motorcycle jack to get it up onto the platform. Then, none of the hoses line up. So, you make another Home Depot trip to get things to line up. Except it is after 8pm, so Home Depot is closed. And you have to drive to some sketchy hardware store that is open until 10pm to buy random hoses/connectors. And then, hours later, finally hot water. And what does the wife say to you after hours doing this? "Well, I saw a video on YouTube, and it only took him 5 minutes to install a new water heater." 😵

If you're going the pay someone route, or you're a better handyman than me, consider the full electric route. I live and have lived with multiple women, so I appreciate the concept of instant hot water. Many garages have 240V plugs, which greatly facilitates the installation. Mount it, route the water lines, and plug it in. But, this is really only economically beneficial if you live in areas with cheaper electricity than natural gas. And only worth the headache if you cannot find a replacement model that is a direct fit for your old water heater. And, again, the whole 240V plug aspect.

But, both types of heaters I believe qualify for a tax credit if they are Energy Star compliant - for now. So, a preemptive upgrade could make some sense. If the old tank is still working, you could possibly get a few bucks for it. Hopefully this helps give you things to consider based on bad advice from some random person on the internet.
1
Mar 10, 2025 04:30 AM
883 Posts
Joined Apr 2015
orioncygnusMar 10, 2025 04:30 AM
883 Posts
Quote from MikeAnnon :
Gas water heaters are very simple things. Of course, it can be fixed and,yes, there are very simple things you can easily do: First check to see if the pilot light is on and the unit is set to the desired temp. If the pilot light is out, check to see that the tube from the pilot thermocouple to the gas valve (thin copper line) is connected tightly. If if is, try to light the pilot and, if it lights , watch it for a while to be sure it stays lit and that the burner then lights. If it does not light, by far the commonest reason is a bad thermocouple. Just go the Home Depot, of wherever and buy another one and replace it. Often they just slide in without any adjustment at all. The tip must be in the pilot flame. Google if you don't know how that works.
I noticed the pilot was out a couple of weeks ago and i restarted it. After restarting, i heard a bunch of knocking sounds (google told me it was due to from the water heater for hours before I fell asleep. When I woke up, I saw that the pilot light went out again. Then I tried to restart it again and it won't start anymore.

I will try replacing the thermocouple and see if that works, thanks!
1
Mar 10, 2025 04:36 AM
883 Posts
Joined Apr 2015
orioncygnusMar 10, 2025 04:36 AM
883 Posts
Quote from JasonStern :
If it's not broken, don't replace it unless you are doing it for eco reasons. Make sure it's flushed periodically to remove contaminants in the boiler housing, which accumulate and cause poor efficiency.

Do plan to replace it. Have money set away, so that you aren't caught off guard.

Ease of replacement depends on a ton of things. If yours is floor mounted and you can find the exact model, it's fairly straight forward. Consider replacing the immediate piping/filter if applicable.

But, if you're like me, yours will leak. Still kind of work, but leak. And it will be on an elevated platform. And that platform will, obviously, have water damage. And even after draining, it is going to weigh a ton. So, you shut the water off and disconnect everything. Throw the old one in the back yard. Spend a while replacing the platform's base board, which is covered in spray on texturing just to make a mess/make it more difficult. Then, you have a new one, which has nothing to grab onto its cylindrical shape. And it's also heavy. So, you use a motorcycle jack to get it up onto the platform. Then, none of the hoses line up. So, you make another Home Depot trip to get things to line up. Except it is after 8pm, so Home Depot is closed. And you have to drive to some sketchy hardware store that is open until 10pm to buy random hoses/connectors. And then, hours later, finally hot water. And what does the wife say to you after hours doing this? "Well, I saw a video on YouTube, and it only took him 5 minutes to install a new water heater." 😵

If you're going the pay someone route, or you're a better handyman than me, consider the full electric route. I live and have lived with multiple women, so I appreciate the concept of instant hot water. Many garages have 240V plugs, which greatly facilitates the installation. Mount it, route the water lines, and plug it in. But, this is really only economically beneficial if you live in areas with cheaper electricity than natural gas. And only worth the headache if you cannot find a replacement model that is a direct fit for your old water heater. And, again, the whole 240V plug aspect.

But, both types of heaters I believe qualify for a tax credit if they are Energy Star compliant - for now. So, a preemptive upgrade could make some sense. If the old tank is still working, you could possibly get a few bucks for it. Hopefully this helps give you things to consider based on bad advice from some random person on the internet.
I think it is broken to some extent. It was working during inspections (november). I tried using hot water from that system a few weeks after moving in and noticed that no hot water was coming out and only cold.

I didn't have time to look into it then, but about 2-3 weeks ago, I looked in more detail adn saw the pilot light was out. I looked up some videos on how to reignite the pilot light and did that and the thing turned back on but it kept making knocking sounds for hours. Idk how long it lasted since I fell asleep. When I woke up in the morning, I saw the pilot light went out again, and I tried to reignite it and it wouldn't reignite.

So I think there is indeed something broken, and idk what.. Someone suggested replacing the thermocouple and see if that works. That's relatively cheap, I think, so seems worth trying before investing in another water heater.


Mine is floor mounted, I think. It's in some closet space on the 3rd floor. Right next to it is an HVAC.
Mar 10, 2025 11:18 AM
3 Posts
Joined May 2019
EagerTest5900Mar 10, 2025 11:18 AM
3 Posts
Quote from coolkatz321 :
These make no sense if you're in New England, right?
For the New England question... It depends on how you heat your home, and what type of water heater you're replacing. This heats your water by extracting heat from your home's inside air via a heat pump. It's not a huge amount of heat, but during the summer it will help slightly cool and dehumidify the area the where your water heater is. During the winter, unfortunately, it does the same.

If you're replacing a gas water heater you may not save much utility costs overall.

If you're replacing an electric water heater, then your savings depend on how you heat the air in your house. If, like most homes, you heat with a heat pump or gas, then you will likely see significant overall savings year round since these are both so much more efficient than the resistive electric heat of a standard electric water heater. If you heat your home with resistive heat (which in New England would seem to be cost prohibitive), then you will only see savings in the summer. In the winter you won't get an overall benefit.

I've had the 80 gallon version of this water heater for about 31 months and have seen a huge drop in our electric costs year round. Our home is heated primarily via heat pump.
2
Mar 10, 2025 12:40 PM
919 Posts
Joined Aug 2011
MikeAnnonMar 10, 2025 12:40 PM
919 Posts
Quote from orioncygnus :
I noticed the pilot was out a couple of weeks ago and i restarted it. After restarting, i heard a bunch of knocking sounds (google told me it was due to from the water heater for hours before I fell asleep. When I woke up, I saw that the pilot light went out again. Then I tried to restart it again and it won't start anymore.

I will try replacing the thermocouple and see if that works, thanks!
Good luck. First be sure that the connection with the gas valve is tight and that the bulb is right in the pilot flame. If that's all OK, replace it. Failure is common. If the pilot flame is weak, the pilot jet might need to be cleaned. I just use a tooth brush or something similar. If you've never changed the sacrificial anode, you should certainly do that, too. That can sometimes take an impact wrench. Breaker bar works, of course, but then you might need a second set of hands to keep the tank from rotating.
2
Mar 10, 2025 03:36 PM
200 Posts
Joined Apr 2007
GunnMar 10, 2025 03:36 PM
200 Posts
Quote from ScarletSparrow3758 :
One of them has a leak sensor and auto shutoff valve, the other doesn't include those two features. Depending on where you're installing one may be more appropriate! I didn't opt for it, but that's bc I built a structure on the side of my home to house it.
The ProTerra has the built-in leak detection and auto-shutoff. Normally a ~$225.00 option .
The Performance Platinum does not have this feature.
If you already have leak detectors and a whole-house water shutoff valve, no need for the more expensive option.

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Mar 10, 2025 03:40 PM
200 Posts
Joined Apr 2007
GunnMar 10, 2025 03:40 PM
200 Posts
Quote from gunbunnysoulja :
Worth every penny. Besides the federal tax credit, I'm saving a bunch monthly on my electric bill. Never ending hot water now and I keep it in demand mode as we use a lot of water and I have the 80 gallon model 😂
In addition to the federal tax credit of 30%, don't forget to check your local utility company for rebates also. I just submitted my rebates forms for an $800.00 rebate.
After the sale price, the federal tax credit, the local utility rebate and 10% off using a code I had for my Home Depot credit card, I will have paid about $348 for the 65 gallon version of this water heater!
2

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