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expired Posted by vtec26 • Mar 13, 2025
expired Posted by vtec26 • Mar 13, 2025

YMMV - T-Mobile Free Line when you BYOD

T-Mobile
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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator
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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator

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833 Comments

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Mar 14, 2025
486 Posts
Joined Jan 2011
Mar 14, 2025
spyderdsm
Mar 14, 2025
486 Posts
Quote from BigB89 :
i realized there was some issue with my gmail and these emails may not have been delivered. did the new number showed up in t-life app too? it did not for me, even after 3 hours.
New line has not showed up for me either since speaking to rep.
Mar 14, 2025
21 Posts
Joined Mar 2007
Mar 14, 2025
twinspop
Mar 14, 2025
21 Posts
Quote from Davidgr :
Is it a voice line only or can I get a data line for my watch or tablet?

The rep i got said voice line, "phone", only. No hotspots, no tablets
Mar 14, 2025
2,511 Posts
Joined Oct 2006
Mar 14, 2025
sussig
Mar 14, 2025
2,511 Posts
Quote from BigB89 :
i realized there was some issue with my gmail and these emails may not have been delivered. did the new number showed up in t-life app too? it did not for me, even after 3 hours.
new num probably wont show up till the sim card is shipped ? or you can check your account activity when you login from pc. i do see my order # there
Mar 14, 2025
1,174 Posts
Joined Apr 2005
Mar 14, 2025
kamakazii
Mar 14, 2025
1,174 Posts
Quote from twinspop :
The rep i got said voice line, "phone", only. No hotspots, no tablets
All my free lines have data on it.
Pro
Mar 14, 2025
5,986 Posts
Joined Jun 2007
Mar 14, 2025
Stars09
Pro
Mar 14, 2025
5,986 Posts
Do the free lines get charged tax and telecom fees each month or are they completely free with no fees like the free data for life tablet lines?
Pro
Mar 14, 2025
1,043 Posts
Joined Oct 2005
Mar 14, 2025
ouloat
Pro
Mar 14, 2025
1,043 Posts
Quote from Stars09 :
Do the free lines get charged tax and telecom fees each month or are they completely free with no fees like the free data for life tablet lines?
That is a plan level setting, TI (inclusive) or TE (exclusive). Check your SOC or look at your current bill. If you are paying fees and taxes now, then you will continue to pay for the free line.
Pro
Mar 14, 2025
5,986 Posts
Joined Jun 2007
Mar 14, 2025
Stars09
Pro
Mar 14, 2025
5,986 Posts
Quote from ouloat :
That is a plan level setting, TI (inclusive) or TE (exclusive). Check your SOC or look at your current bill. If you are paying fees and taxes now, then you will continue to pay for the free line.
I have not called in to see if our Select Choice family plan is eligible, but we have never been eligible for any of the free line offers in the past so we don't know if they would be taxed or not.
The only free offers we were eligible for were the free data for life tablet lines which end up being totally free with no tax or telecom fees, the only tax and telecom fees we have on our family plan are on our cell phone lines

We don't have TE or TI since our cell phone lines are taxed and our tablet lines are not taxed since the $10 discount for having a family plan per tablet line makes the $10 tablet line be $0 each...tho idk if the reason why we aren't taxed on the tablet lines is because of the $0 cost per tablet line or because they're tablet lines and they never have those fees? We don't have a non-free tablet line to compare
Last edited by Stars09 March 13, 2025 at 10:46 PM.

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Mar 14, 2025
6,221 Posts
Joined Jul 2006
Mar 14, 2025
happygooddeal
Mar 14, 2025
6,221 Posts
Nothing on my old ONE plan. $15 monthly for another line. Sim Card is free.
Mar 14, 2025
673 Posts
Joined Apr 2018
Mar 14, 2025
Fancy_Deer
Mar 14, 2025
673 Posts
Quote from BigB89 :
just got my free line, was told i would get an email by tomorrow. s this normal? but rep did not budge, charged me 10 dollars.
I didt even have to ask the rep, she herself told me that she is waiving it off. She till needed the CC to complete the order though which was strange
Mar 14, 2025
673 Posts
Joined Apr 2018
Mar 14, 2025
Fancy_Deer
Mar 14, 2025
673 Posts
Quote from Stars09 :
I have not called in to see if our Select Choice family plan is eligible, but we have never been eligible for any of the free line offers in the past so we don't know if they would be taxed or not.
The only free offers we were eligible for were the free data for life tablet lines which end up being totally free with no tax or telecom fees, the only tax and telecom fees we have on our family plan are on our cell phone lines

We don't have TE or TI since our cell phone lines are taxed and our tablet lines are not taxed since the $10 discount for having a family plan per tablet line makes the $10 tablet line be $0 each...tho idk if the reason why we aren't taxed on the tablet lines is because of the $0 cost per tablet line or because they're tablet lines and they never have those fees? We don't have a non-free tablet line to compare
I am guessing for you there might be a tax on these lines. I used to be on SC 10GB plan and used to pay tax but then it disappeared when we moved to the One plan which had the tax covered by TM
Mar 14, 2025
673 Posts
Joined Apr 2018
Mar 14, 2025
Fancy_Deer
Mar 14, 2025
673 Posts
Quote from AquaDime433 :
I wonder if this is rep-dependent.

I received the offer in my t-life app and have 3 free lines currently, however the rep said that my existing free lines disqualified me from not qualifying for a 4th free line.
I guess so. Are you on the One plan as well and does your TLife app show the offer?
Mar 14, 2025
2,936 Posts
Joined Oct 2007
Mar 14, 2025
KingUltra
Mar 14, 2025
2,936 Posts
I'm thinking if the system tags your account as eligible, we can Add the line ourselves and the Promo should kick in.
Mar 14, 2025
145 Posts
Joined Apr 2012
Mar 14, 2025
MegatronJr
Mar 14, 2025
145 Posts
Quote from moon_2100 :
I have an old sprint line and the rep said that I will have convert to T-mobile New plan in order to get it. My rate plan will also go up.
I have a Sprint Kickstart v2 plan from years ago and had no issue adding this.
Mar 14, 2025
145 Posts
Joined Apr 2012
Mar 14, 2025
MegatronJr
Mar 14, 2025
145 Posts
Quote from Fancy_Deer :
I didt even have to ask the rep, she herself told me that she is waiving it off. She till needed the CC to complete the order though which was strange
There's an activation fee and a SIM card fee. At least that's what the rep told me.

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Mar 14, 2025
384 Posts
Joined Jan 2006
Mar 14, 2025
wildkarrde
Mar 14, 2025
384 Posts
Have the offer in my app and planning to add this - how are people planning to utilize this free line? Saving it for a future phone (kids)? Can you transfer an existing line/number that is not free to it?

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