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expiredvtec26 posted Mar 13, 2025 06:17 PM
expiredvtec26 posted Mar 13, 2025 06:17 PM

YMMV - T-Mobile Free Line when you BYOD

T-Mobile
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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator
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Called into T-Mobile today because I got a text saying my plan is increasing by $5/line since my older T-Mobile One plan has been the same price for 8 years. The rep told me that there is a targeted offer available to some older plans that started today 3/13/25. Bring your own device and get a free line. I had to pay $10 for a sim card, but they were able to credit me $10 to my account.

Worth a try to call in if you have an older plan. YMMV.

https://www.t-mobile.com/stores/locator

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833 Comments

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Mar 16, 2025 04:22 AM
1,955 Posts
Joined Nov 2010
testshootMar 16, 2025 04:22 AM
1,955 Posts
I have never been given a free line. Magenta senile plan
1
Mar 16, 2025 05:29 AM
664 Posts
Joined Jul 2013
coronalForceMar 16, 2025 05:29 AM
664 Posts
Quote from dbernie41 :
Did you just call and ask about a free line? Did you tell them you had the banner? Did you give them the discount code?
Yea just called and said I saw the banner even though I didn't lol
no discount code
They waved the activation fee too
Mar 16, 2025 06:50 AM
186 Posts
Joined Sep 2015
jaderxiiiMar 16, 2025 06:50 AM
186 Posts
just got mine! called in 611 since the number mentioned in tlife is already closed. The csrep initially did not see the promotion but called me back when she found it then went ahead and apply the promotion
Mar 16, 2025 07:34 AM
818 Posts
Joined Sep 2007
PewexMar 16, 2025 07:34 AM
818 Posts
Why all of the sudden, Tmo pushes the physical SIM? Are there any restrictions to activate the new free line using eSIM?
Mar 16, 2025 08:32 AM
3,239 Posts
Joined Sep 2008
lailanisMar 16, 2025 08:32 AM
3,239 Posts
Is the free line forever or limited time? I see the promo on my T life app. Should I call or better do the chat?
Mar 16, 2025 09:52 AM
5,157 Posts
Joined Feb 2009
dcmanryanMar 16, 2025 09:52 AM
5,157 Posts
Quote from ChildishGambino :
Looks like if your account already has a BYOD Free Line, this offer is not eligible.

T-life Chat Rep:
"As you are already receiving a one-line discount, this additional discount will not be applicable to your account."
100% false. I have 4 free lines now, One of them being a BYOD. I also got the $5 increase on my 6 lines that are paid. I have zero use for another line but got it anyway.
Mar 16, 2025 10:41 AM
996 Posts
Joined Feb 2009
kalinrsMar 16, 2025 10:41 AM
996 Posts
Quote from DealHunter32 :
I was a migrated Sprint Kickstart $25 plan custeromer, migrated to Tmo sims ASAP, added a free line when it was available before years ago. Have the free line offer in the app but when I called in the phone number listed, and 611 plus went to the store, they said I couldn't get it as I needed two paid lines.
Exact same boat as you but I also have a TMHI line. The rep had no concerns adding it but took a while since it needed some overwrites. As of now the only change I see on my account is that my previous free line converted to a kickstart line and the new one is still missing. Will update when the sim arrives on Tue and I activate it.
I would try another rep if I were you.

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Mar 16, 2025 10:44 AM
964 Posts
Joined Sep 2014
LiamNgMar 16, 2025 10:44 AM
964 Posts
Not for me, ONE Plan Unlimited 55, never had one ever.
Last edited by LiamNg March 16, 2025 at 04:48 AM.
Pro
Mar 16, 2025 10:44 AM
482 Posts
Joined Jan 2013
Cobra795
Pro
Mar 16, 2025 10:44 AM
482 Posts
Says I'm eligible but I'm so skeptical with these free lines. I went down this road 2 years ago and ended up fighting tooth and nail for a few weeks because it never ended up being free. I ended up getting 1 free year credits up front and am now paying for the supposed free line. They basically said take it or leave it. I currently have magenta max, 4 lines, $128 total. Still a good deal, I know.
Mar 16, 2025 12:22 PM
2,268 Posts
Joined Dec 2006
Type XMar 16, 2025 12:22 PM
2,268 Posts
So i have the offer on my tlife.

Currently have a line for myself and a second line for my daughters apple watch.
There would be no increase at all to my bill and for her usage? We have been planning to get her a phone but didnt want to have a diff number then the watch or lose that

Thx
Mar 16, 2025 02:36 PM
2,201 Posts
Joined Nov 2009
eore227Mar 16, 2025 02:36 PM
2,201 Posts
Ok need to clear things up here if anyone can chime in. Are free lines only eligible if you guys have two paid lines? Like you can't get a free line offer ever if you only have one line?? I'm on swac plan and didn't get the offer in my T-Life app. Tried chatting and the rep said only offered if you have two paid lines, I only have one. Anyone with just one line able to get free line?
Mar 16, 2025 02:59 PM
46 Posts
Joined Nov 2013
dealfans9Mar 16, 2025 02:59 PM
46 Posts
I got the notification in T-Life app, but when call, got declined and said because I already have 8 lines total in my plan which is the maximum so can't add any more line. Anyone with the same situation?
Mar 16, 2025 03:01 PM
2,442 Posts
Joined Sep 2009
PoLusImoMar 16, 2025 03:01 PM
2,442 Posts
If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"

Don't be surprised if T-Mobile drops this free line and any others during the audit in the future.
Quote from dcmanryan :
100% false. I have 4 free lines now, One of them being a BYOD. I also got the $5 increase on my 6 lines that are paid. I have zero use for another line but got it anyway.
Quote from lailanis :
Is the free line forever or limited time? I see the promo on my T life app. Should I call or better do the chat?
Quote from eore227 :
Ok need to clear things up here if anyone can chime in. Are free lines only eligible if you guys have two paid lines? Like you can't get a free line offer ever if you only have one line?? I'm on swac plan and didn't get the offer in my T-Life app. Tried chatting and the rep said only offered if you have two paid lines, I only have one. Anyone with just one line able to get free line?
Mar 16, 2025 03:31 PM
155 Posts
Joined Nov 2015
An-NguyenMar 16, 2025 03:31 PM
155 Posts
got the same offer but there's currently 12 lines on my account. Anyone know if I could port out a paid line and get a freeline?

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Mar 16, 2025 03:34 PM
4,837 Posts
Joined Oct 2011
asuchemistMar 16, 2025 03:34 PM
4,837 Posts
Magenta. Promotion showed up right when I logged into T-life. Do I have to activate a phone? I just traded in my spare phone!

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