Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expiredvtec26 posted Mar 13, 2025 06:17 PM
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Item 1 of 2
expiredvtec26 posted Mar 13, 2025 06:17 PM
YMMV - T-Mobile Free Line when you BYOD
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Should I change to magenta Max or Go5G Plus before I add the 9th line? Or after? Don't want to mess up anything with my free lines
"Good morning, XXXXX, and thank you for reaching back out to T-Mobile today! My name is XXXXX, and I will be picking up where you and XXXXX left off. It's a pleasure to meet you! Initially, anyone with more than 2 free lines would not qualify, but those terms have been updated. I reviewed your account, and you do indeed qualify for the targeted free line offer! Congratulations!"
I'm copying what a redditor got from T-Force about ID250259. Read everything, but especially #4.
1) Eligibility: This offer is only available to a specific and limited group of existing customers for adding one new free voice line.
2) Recent Line Cancellations: If you have canceled a voice line within the past 90 days, you need to resume that line before you can add a new free voice line to qualify for this offer.
3) Family Plan Requirement: To qualify for this promotion, you must be on a family plan.
4) Bring Your Own Device: The offer requires you to bring your own device. Device financing will not be available for this new line.
5) Maintaining Lines for One Year: To keep receiving the free or discounted line credit for one year from the promo's date (March 24, 2025), you must maintain the same number of voice lines that were active on your account as of that date, in addition to the newly activated line, including the free or discounted line. For example, if you have 2 active paid voice lines on a family plan on March 24, 2025, you need to activate 1 new voice line to enroll in this promotion and maintain all 3 voice lines for the entire year following March 24, 2025.
6) Post-One Year Requirement: After one year, you must keep at least 2 paid voice lines and the new free or discounted line added under this promotion on a family plan to continue receiving the credit.
7) Credit Application: Credits should begin within your first bill cycle after activation. In some cases, it may take up to 2 bill cycles for the credits to start appearing on your bills. If you don't see a credit on your first bill, you'll see a double credit on your second bill.
8) Forfeiting Credits: If you cancel any voice lines on the account within one year, including the new free or discounted line, you will lose the free or discounted line credits. If you cancel a voice line or move off a family plan and lose your free/discounted line credits, you have 90 days to resume the canceled line or switch back to a family plan. Please note that you will not receive any credits that were missed during this time.
When opening the free line ALL of the above conditions are and will be fulfilled, especially #4.
4) Bring Your Own Device: The offer requires you to bring your own device. Device financing will not be available for this new line.
Of course when you open the free line and BYOD, there's no financing, as there's nothing to finance.
The sentence "Device financing will not be available for this new line." refers to the time of opening and activating the new free line, NOT forever and ever into the future.
Interpreting the sentence to forbid any financing into forever and ever doesn't make sense at all as phones break down, are lost, etc., and a customer may need to purchase another phone from T-Mo and have it financed over a period, maybe 24 months, etc.
It's also NOT in the best interest of T-Mo to forbid financing a new phone on any lines, as T-Mo is in the business of selling phone devices and lines to keep customers with T-Mo and not lose them to Verizon or other cell providers.
It'll be absolutely stupid of T-Mo to forever forbid any financing here.
The free line was OPENED and ACTIVATED with a BYOD phone, and there was NO FINANCING on opening and activating the free line.
It was ONLY DAYS LATER that the $500 trade-in was done as per the T-Mo account showing that the phone device IS ELIGIBLE UPGRADEABLE, with no limitations and the upgrade was done.
See posts # 470 and #468 above.
Moreover, there is NO FREE PHONE FINANCING here as this is just a simple trade-in, NOT FREE PHONE FINANCING, as explained in post # 468 above. T-Mo simply buys the trade-in phone from the customer and it pays the customer over time, and the customer pays all taxes up front.
Should I change to magenta Max or Go5G Plus before I add the 9th line? Or after? Don't want to mess up anything with my free lines
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Essential One...... Still deciding if I'm going to keep the 2 additional lines as I will need to convert from the AU to the Essential One......
But I do have a question I'm on Magenta Max 8 lines with insider discount paying $140ish a month. I have 3 paid and 5 free lines.
Twitter agent did mention that I'm qualify for BOGO but that would put me at a different tier plan.
Magenta MAX 9-12 lines with estimate cost $186 (before equipment or add-ons).
Is this worth to switch to 9-12 lines? Some other said that the magic start at 9-12 lines. I thought I'm already on Magenta Max. A little confuse here. Plan code MPLSFAM. Thanks to all!
But I do have a question I'm on Magenta Max 8 lines with insider discount paying $140ish a month. I have 3 paid and 5 free lines.
Twitter agent did mention that I'm qualify for BOGO but that would put me at a different tier plan.
Magenta MAX 9-12 lines with estimate cost $186 (before equipment or add-ons).
Is this worth to switch to 9-12 lines? Some other said that the magic start at 9-12 lines. I thought I'm already on Magenta Max. A little confuse here. Plan code MPLSFAM. Thanks to all!
But I do have a question I'm on Magenta Max 8 lines with insider discount paying $140ish a month. I have 3 paid and 5 free lines.
Twitter agent did mention that I'm qualify for BOGO but that would put me at a different tier plan.
Magenta MAX 9-12 lines with estimate cost $186 (before equipment or add-ons).
Is this worth to switch to 9-12 lines? Some other said that the magic start at 9-12 lines. I thought I'm already on Magenta Max. A little confuse here. Plan code MPLSFAM. Thanks to all!
Edit: at least not without opening another paid line first.
I didn't see the offer in the TLife app. Called and was told that I have the promo on the acct. Legacy sprint customer to unlimited basic TMo plan. Already have one line free from Sprint in 2020. Happy to get the 2nd line for free.
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