expiredDr.W posted Apr 25, 2025 09:54 AM
Item 1 of 2
Item 1 of 2
expiredDr.W posted Apr 25, 2025 09:54 AM
YMMV: ASUS VivoBook S 15 (Open-Boxes): 15” 3K 120Hz OLED, Snapdragon X Plus, 16GB RAM, 512GB SSD $501.99
$502
$700
28% offBest Buy
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29 Comments
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i wonder why the Switch 2 can't do the same
so the answer is that they can, but they know they don't have to.
no complians whatsoever.
https://www.walmart.com/ip/ASUS-V...5123764605
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I kept getting the Blue Screen of Death. The Geek Squad "FIXED it" THREE times, but shortly after I got it home, same thing, BSOD!
Sent it into the ASUS service center, and when I got it back 15 days later, got BSOD twice within 4 minutes. They said the warranty does not include any replacements or refunds.
I will never buy another ASUS product. And will avoid buying from Best Buy also.
PS - This is the one I bought:
https://slickdeals.net/f/18095260-asus-vivobook-s-15-15-6-3k-oled-120hz-ryzen-ai-9-hx-370-32gb-lpddr5-1tb-ssd-1299-99?p=175604200&
.
April 25 EDIT: I talked to the Best Buy store manager yesterday, hoping that they could step up & help a loyal customer out. Nope! But he did take this opportunity to tell me that I should have bought their ($180) Total membership plan (within 1 or 2 weeks of purchase), so that I might have been eligible to have gotten store credit or exchange. No, I don't think I will.
PS - Asus has a D- rating at the Better Business Bureau - Failure to respond to 83 complaint(s) filed against business
https://www.bbb.org/us/ca/fremont...1116-16870
I kept getting the Blue Screen of Death. The Geek Squad "FIXED it" THREE times, but shortly after I got it home, same thing, BSOD!
Sent it into the ASUS service center, and when I got it back 15 days later, got BSOD twice within 4 minutes. They said the warranty does not include any replacements or refunds.
I will never buy another ASUS product. And will avoid buying from Best Buy also.
PS - This is the one I bought:
https://slickdeals.net/f/18095260-asus-vivobook-s-15-15-6-3k-oled-120hz-ryzen-ai-9-hx-370-32gb-lpddr5-1tb-ssd-1299-99?p=175604200&
.
April 25 EDIT: I talked to the Best Buy store manager yesterday, hoping that they could step up & help a loyal customer out. Nope! But he did take this opportunity to tell me that I should have bought their ($180) Total membership plan (within 1 or 2 weeks of purchase), so that I might have been eligible to have gotten store credit or exchange. No, I don't think I will.
PS - Asus has a D- rating at the Better Business Bureau - Failure to respond to 83 complaint(s) filed against business
https://www.bbb.org/us/ca/fremont...1116-16870
"the warranty does not include any replacements or refunds."
"the warranty does not include any replacements or refunds."
MAYBE, after a number of repair attempts, it will be "eligible" for replacement. They tend to ignore me when I ask how many attempts...
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I kept getting the Blue Screen of Death. The Geek Squad "FIXED it" THREE times, but shortly after I got it home, same thing, BSOD!
Sent it into the ASUS service center, and when I got it back 15 days later, got BSOD twice within 4 minutes. They said the warranty does not include any replacements or refunds.
I will never buy another ASUS product. And will avoid buying from Best Buy also.
PS - This is the one I bought:
https://slickdeals.net/f/18095260-asus-vivobook-s-15-15-6-3k-oled-120hz-ryzen-ai-9-hx-370-32gb-lpddr5-1tb-ssd-1299-99?p=175604200&
.
April 25 EDIT: I talked to the Best Buy store manager yesterday, hoping that they could step up & help a loyal customer out. Nope! But he did take this opportunity to tell me that I should have bought their ($180) Total membership plan (within 1 or 2 weeks of purchase), so that I might have been eligible to have gotten store credit or exchange. No, I don't think I will.
PS - Asus has a D- rating at the Better Business Bureau - Failure to respond to 83 complaint(s) filed against business
https://www.bbb.org/us/ca/fremont...1116-16870
so the answer is that they can, but they know they don't have to.
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