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expiredFrugalForever posted May 7, 2025 7:29 PM

Total Wireless: Motorola Razr 5G Prepaid Smartphone (2025) + 3-Month 5G/+ Plan

$165

$765

78% off
+ Free S/H (Port-In w/ ID Verf. Required)at Total Wireless
1,600 Comments
347K Views
Visit Total Wireless
Deal Details
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever

Community Voting

Deal Score
+210
Good Deal
Visit Total Wireless

Top Comments

Just_one
452Comments
326Reputation
I own the 2024 Razr 5G and yes, that phone does include a one-time replacement screen provided by U Break I Fix. I think it was good for 2 years from purchase and assume (right or wrong?) that the 2025 phone also includes it.
Go to Comment
R@VEN
1.1KComments
340Reputation
To The people who have received their phones. Could you please try and put a non total wireless SIM in your phone to see if it is locked or unlocked or check in the settings to see if the status says it is locked or unlocked. Just trying to test a theory that may be total wireless sent out unlocked phones on accident and that's why they are recalling them.
Go to Comment
CapitalEffYou
833Comments
114Reputation
For anyone having activation or port issues, instead of reg TW CS, choose the "more options" in the IVR (recorded prompts) and select or say "disconnect". You'll be xfr'd to someone almost immediately and they have all the tools you need.

I mean, yeah, it's a little shady to abuse the retention department, but I got stuff to do, I'm not sitting on hold for 45 mins, told some bs, get disconnected while on hold or xfr'd, and then call back in and wait for a supervisor, like a lot of people here did.

It was a 5 minute call and my phone was on my account and working.
Smarter not Harder, friends. 🙂
Go to Comment

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1.6K Comments

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May 24, 2025 11:35 PM
833 Comments
Joined Nov 2022
CapitalEffYouMay 24, 2025 11:35 PM
833 Comments

Our community has rated this post as helpful. If you agree, why not thank CapitalEffYou

For anyone having activation or port issues, instead of reg TW CS, choose the "more options" in the IVR (recorded prompts) and select or say "disconnect". You'll be xfr'd to someone almost immediately and they have all the tools you need.

I mean, yeah, it's a little shady to abuse the retention department, but I got stuff to do, I'm not sitting on hold for 45 mins, told some bs, get disconnected while on hold or xfr'd, and then call back in and wait for a supervisor, like a lot of people here did.

It was a 5 minute call and my phone was on my account and working.
Smarter not Harder, friends. 🙂
5
May 24, 2025 11:43 PM
272 Comments
Joined Jan 2015
HiroxMay 24, 2025 11:43 PM
272 Comments

Our community has rated this post as helpful. If you agree, why not thank Hirox

Quote from hpdw :
Received phone during initial shipment. Activated today and port in GV #. Everything went smoothly. Call/Text still goes to GV even thought GV said the port has completed. Calling from the TW phone shows the GV # I ported in. Will give it 48 hours.
This always happens with GV. Happened with my Total - iPhone 13 deal recently. It can take several days to straighten itself out. It has something to do with GV being classified as a land line.
5
May 24, 2025 11:55 PM
73 Comments
Joined Aug 2019
VioletPiranha891May 24, 2025 11:55 PM
73 Comments
Quote from VioletPiranha891 :
I was having trouble activating mine so I had them activate it through the live chat. After I got it activated I was not able to see the device in my online account so I asked the agent to help me figure it out. They asked what email or phone number I was trying to use and I told them and they said that was not the email on the account but they could go ahead and change it for me and reset the password. They said the email was already in use to I just gave them another one of my emails. After logging in I realize it is actually another persons account and they had sent me someone else's order. I'm not sure what to do now. I've already activated the service and ported my number over.
I spent over an hour on the phone with customer service again and they kept telling me over and over that they did not send me the wrong phone and they cannot see anyone else ever having used this account and there is nothing that indicates I am using someone else's account or phone. I told them that the phone wasn't showing up in the account where I ordered the phone and that the agent who activated had to update them email on this account to another one of my choosing. They said that the only previous email used on this account was some generic in-house email whatever that means. I kept telling them that I see someone else's order info on here and they said well we don't see it.
I eventually supplied them with the order number in the account and after a long wait they came back and told me it is an order from someone who ordered the phone but later cancelled the order. They said there is nothing to worry about and the phone was just sent to the next person in the order queue but that there is no way to remove the previous order from being associated with the device.
I don't know where to go from here. I'm just exhausted from the whole thing. I don't want to be accused of taking someone else's phone or account. I informed them that many people are reporting the same problem with receiving the wrong phones but they said they have heard of no such reports.
May 25, 2025 1:34 AM
33 Comments
Joined May 2025
CyanSink425May 25, 2025 1:34 AM
33 Comments
Quote from KaatuPaadi :
So they activated my phone on someone's profile. I bet they will activate my real phone in my account which somebody has it physically. The people whonhave my phone may or may or may not hijack my profile when they activate their phone. So I went ahead and put some junk name and address for my wallet and then locked my Creditcard..They won't let delete all payment methods in profile looks like...Look at my posts. I warned everybody multiple times not to use TW as their primary line..Only lovers use TW as their primary lines.Update - I was able to add the phone to my profile...
How did you add the profile to your phone?
May 25, 2025 1:40 AM
901 Comments
Joined Jan 2012
MasterofZenMay 25, 2025 1:40 AM
901 Comments
What do I do if TW website says I do not have an account associated with the email I used to order this phone?
May 25, 2025 1:57 AM
37 Comments
Joined Apr 2024
CardBoardHands28May 25, 2025 1:57 AM
37 Comments
Quote from klauslaw1 :
I ordered blue and it's still pending I don't think it has anything to do with the color
Same here, mine is blue. No movement, sill at the hub.
May 25, 2025 1:58 AM
37 Comments
Joined Apr 2024
CardBoardHands28May 25, 2025 1:58 AM
37 Comments
Quote from PurpleRoute7962 :
I ordered a green one on the 13th. It shipped on the 14th, was out for delivery on the 16th, and back at their warehouse on the 19th.So, now only orders for the blue phones are shipping, and the orders for greenies are on backorder?
mine is blue, still at the hub

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May 25, 2025 2:03 AM
8.8K Comments
Joined Mar 2017
hpham_53May 25, 2025 2:03 AM
8.8K Comments
Quote from MasterofZen :
What do I do if TW website says I do not have an account associated with the email I used to order this phone?
Did you create an account when ordering the phone? Try creating one now using the same email address and see what happens.
May 25, 2025 2:09 AM
37 Comments
Joined Apr 2024
CardBoardHands28May 25, 2025 2:09 AM
37 Comments
Quote from LivelyCorn859 :
You file an FCC complaint yet? Please let us know what happens. Good luck.
Filed a complaint with FCC
May 25, 2025 2:21 AM
22 Comments
Joined Apr 2021
OrangeFriction252May 25, 2025 2:21 AM
22 Comments
Quote from GrandMstrBud :
When did you order
13 may
May 25, 2025 2:23 AM
22 Comments
Joined Apr 2021
OrangeFriction252May 25, 2025 2:23 AM
22 Comments
Quote from CardBoardHands :
You mean, you did not get a notice from UPS? Did the tracking number continue to show as if it was in the warehouse??
Correct, way in my county then shipped back to warehouse and signed by someone named Ray and nothing updated after that nor got any emails, just saw ups outside my front door and my package was delivered.
May 25, 2025 2:24 AM
901 Comments
Joined Jan 2012
MasterofZenMay 25, 2025 2:24 AM
901 Comments
Quote from hpham_53 :
Did you create an account when ordering the phone? Try creating one now using the same email address and see what happens.
I assumed I would have had to. I tried just now and it's saying provide serial number or imei of my phone to create the account. I don't have the phone.
May 25, 2025 2:26 AM
2.9K Comments
Joined Jun 2008
KaatuPaadiMay 25, 2025 2:26 AM
2.9K Comments
Quote from CyanSink425 :
How did you add the profile to your phone?
Well, I called and the rep did something...
May 25, 2025 2:34 AM
1.9K Comments
Joined Oct 2006
hpdwMay 25, 2025 2:34 AM
1.9K Comments
Quote from Hirox :
This always happens with GV. Happened with my Total - iPhone 13 deal recently. It can take several days to straighten itself out. It has something to do with GV being classified as a land line.
Thanks for the info. I have no rush. It's a spare GV # Smilie.

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May 25, 2025 3:00 AM
5 Comments
Joined Sep 2017
phixx79May 25, 2025 3:00 AM
5 Comments
Picked this up. Waiting on it to ship. With expedited shipping it took 3 days to get a confirmation that it was shipping and it sat for 2 days. Hoping after the holiday weekend it will start moving. Phone seems legit. I plan to use it for work - calls, texts, emails, Zoom, Slack, Teams… you get the idea. I want my personal phone to be MINE and don't want to be accessible all the time. Verification was easy and went smoothly. I have seen quite a few people have issues with it. No idea why, but mine was super simple. I had both plans to choose from and chose the $165 plan, as I plan to move it to Visible (if possible) once my 3 months runs out. I used a Google Voice number to port in. $3 to unlock it for porting was cheap and easy. Picked an easy to remember number to make it easy on me.

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