https://www.reddit.com/r/USMobile...e_is
Be aware that both the first line and the free second line must be on the Dark Star (ATT) network, and you cannot switch to other networks for more than 36 days in a year, or you will be charged the
full fee. What this means is that you are committing to AT&T for a year, on two lines. I've had excellent service and connectivity from US Mobile on the Warp Network (Verizon), but my free Dark Star line is mediocre at best on my 2024 Razr. Downloads of 4.5mbps/ uploads under 1mbps. That is despite ATT map showing good coverage here.
I recommend that anyone considering this do a test drive on the Dark Star Network first, as it is the only way to determine if it will work for you. Try it at home, work, and any other places you hang out.
I'd recommend not falling for this "deal" and just paying monthly for whatever network you want to try. Only if it works great would I commit to it. If the free line were my main line (it is not, I have Warp on my main line) I would get rid of it even if that meant forfeiting a free line.)
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Every time I work with USM staff they are competent, polite, and patient. And almost always get things right on the first effort!
To compare, "US-based" Consumer Cellular is a joke for "customer service."
Very easy to port out. No issues. It's great being able to switch between all three networks, which is unique to US Mobile.
My wife was hesitant to switch, but she's had no issues at all on Dark Star (AT&T). I have RCS issues on Dark Star with a OnePlus 13, but no issues on Warp (Verizon).
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- Free Smartwatch Plan
Warning: THIS MENTION IS MISLEADING BY US MOBILE. A WATCH PLAN IS NOT AVAILABLE ON DARK STAR. WARP ONLY FOR WATCH PLAN. Basically, don't go thinking you can get a watch plan on this promo. Yes, I'm a US Mobile user.Unlike total wireless. Total wireless decided to sync my plan renewals for my phones, I lost between 1 week and 3 weeks of prepaid service on 4 lines. Their customer service was sorry (I could tell because we were counting because the Rep said I am sorry like it was a nervous tick. The manager was also sorry, sorry, sorry. I promised to 1. Get my money back they stole from me. 2. Leave total wireless. 3. Tell everyone about them stealing from me. (He was still sorry ) I handed the phone to my wife so she could hear him say sorry. I used a different phone and called my credit card company and got my money back before he was finished saying sorry over and over to my wife.
edit to be clear I like us mobile's customer support.
Annual Unlimited Premium and Annual Unlimited Starter "Buy One, Get One" deal:
6. The free annual plan must be activated within 30 days of being made available on the user's dashboard. It will expire after 30 days if it is unactivated.
Also something interesting is that you can (soon) gift these free plans to other people, even those who are not US-Mobile customers:
11. The free line will be giftable (once the gifting feature is available sometime in June 2025): that is, a user who receives a free Annual plan as part of the BOGO deal can transfer that free line to another user (this could be an existing user or someone who is not yet a US Mobile user – they will receive the free plan after creating their US Mobile account).
So I have questions:
1. I'm on Tmobile - can I get this deal? It says both lines have to be port-ins? Does this just mean new to Dark Star (AT&T)?????
2. "US Mobile allows you to transfer your lines between all three of their network, Dark Star, Warp and Light Speed" Does this mean US Mobile three different networks?????????
3. Can anyone comment on Mint Mobile vs US Mobile vs TMobile? Mint is $20 unlimited per line - so $40/month for two lines. How are Speeds/connections/features?
4. Why choose Unlimited Starter vs Unlimited Premium? Isn't Premium better? Why the two choices?
5. What the heck is "Get Annual Unlimited Starter Plan" for free. No description of this online? What does it offer????
6. Int'l Data in 90+ Countries Int'l Calling & Texting - what are the limitations? This seems like a killer deal. TMbolile allwos for data and I think calling in Canad and Mexico. But this says 90+ Countries - again this is a killer deal if correct. Can anyone comment on this?
ATM I'm on a grandfathered TMobile for $80/month - 55+ discount and online pay $10 less - I'm pissed it used to be $70! I really want to dump Tmobile. Definitely don't want to go to Verizon and ATT. Is US Mobile (or Mint Mobile) a good replacement?? I worry about service/quality/coverage. US Mobile says 99% coverage and no commitment - but you do have to prepay for the year - does this mean they will offer refund for unused months???
2. Yes, you can switch between them normally but on this promo you must stay on AT&T/Dark Star 90% of the time or the promo is invalidated
3. Well this deal is for Dark Star/AT&T, you can't switch to Light Speed/T-Mobile. Even ignoring that, All 3 have different levels of plans themselves (even unlimited ones), so best bet is to load up a comparison website and check the specific plans you want. https://www.bestphonepl
4. Because Starter is cheaper? Premium gets you higher priority, no throttling after 70 GB and a different Hotspot data cap, free smartwatch, etc.
5. You just asked about Unlimited Starter plan in the previous question. For most plans you can pay monthly or annually (with a discount)
6. https://www.usmobile.co
7. Terms, click on Refund Policy: https://www.usmobile.co
• It has been less than 45 days since the plan was purchased
• It has been less than 30 days since the plan start date
• There has been no usage within the current cycle (otherwise partial refund, see below)
• The plan is not a snooze plan
• For lines on an unlimited plan that includes roaming, there has been zero usage of any roaming data, talk, or text
I'm also switching from T-Mobile. My 10 person plan went from $220 -> $290
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2. Yes, you can switch between them normally but on this promo you must stay on AT&T/Dark Star 90% of the time or the promo is invalidated
3. Well this deal is for Dark Star/AT&T, you can't switch to Light Speed/T-Mobile. Even ignoring that, All 3 have different levels of plans themselves (even unlimited ones), so best bet is to load up a comparison website and check the specific plans you want. https://www.bestphonepl
4. Because Starter is cheaper? Premium gets you higher priority, no throttling after 70 GB and a different Hotspot data cap, free smartwatch, etc.
5. You just asked about Unlimited Starter plan in the previous question. For most plans you can pay monthly or annually (with a discount)
6. https://www.usmobile.com/internat...hone-plans [usmobile.com]
7. Terms, click on Refund Policy: https://www.usmobile.co
• It has been less than 45 days since the plan was purchased
• It has been less than 30 days since the plan start date
• There has been no usage within the current cycle (otherwise partial refund, see below)
• The plan is not a snooze plan
• For lines on an unlimited plan that includes roaming, there has been zero usage of any roaming data, talk, or text
I'm also switching from T-Mobile. My 10 person plan went from $220 -> $290
I created an account - and surprisingly a got an email from a US Mobile Account Manager to continue my account signup. I didn't pull the trigger.
- Free Smartwatch Plan
Warning: THIS MENTION IS MISLEADING BY US MOBILE. A WATCH PLAN IS NOT AVAILABLE ON DARK STAR. WARP ONLY FOR WATCH PLAN. Basically, don't go thinking you can get a watch plan on this promo. Yes, I'm a US Mobile user.If I purchase the Premium Plan - which allows you to switch between plans for free - does this allow me to then use my watch on Warp - and my phone on any of the other three plans?
EDIT: Nevermind from their features table:
Apple & Pixel Watch Plan
Not yet supported
Not yet supported
Not yet supported
Not yet supported
It's not truly BOGO - correct? You buy Premium you get Unlimited Starter - correct? I was assuming you buy Premium you get another line on Premium. Again - not truly BOGO.
Also, found out Apple Watch not supported on any network.
Every wireless deal has to come with so many compromises and caveats. Nothing straight forward.
they are really pushing Dark Star, gotta have some deal going with ATT to move people from the other networks.
I have four lines on Warp and one on Light Speed and have been very happy with them and i will also say that customer service has been the best.
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