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expiredAkumaX posted Jul 10, 2025 07:05 AM
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expiredAkumaX posted Jul 10, 2025 07:05 AM

Spectrum Internet Customers: Pre Order Samsung Galaxy Z Fold 7 + Mobile Plan Get Up to $1000 Back w/ Trade-in of eligible device

$1,000

$2,000

50% off
Spectrum
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For Spectrum Internet Users only. Basically same deal(s) as last time (see references below) Free upgrade to 512GB. $2000 phone with $1000 promotional trade-in credits with trade-in of eligible phone. If you haven't signed up last time, you can get 1 year free of Spectrum Mobile service. Phones unlock after 60 days (may need to call customer service to unlock). If you need bleeding edge and can wait 2 months for unlock go for it!

https://www.spectrum.com/mobile/p...e%20Shadow

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Deal Details
Community Notes
About the Poster
For Spectrum Internet Users only. Basically same deal(s) as last time (see references below) Free upgrade to 512GB. $2000 phone with $1000 promotional trade-in credits with trade-in of eligible phone. If you haven't signed up last time, you can get 1 year free of Spectrum Mobile service. Phones unlock after 60 days (may need to call customer service to unlock). If you need bleeding edge and can wait 2 months for unlock go for it!

https://www.spectrum.com/mobile/p...e%20Shadow

Previous Threads:

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784 Comments

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Aug 10, 2025 07:33 PM
93 Posts
Joined Sep 2011
dakota_96Aug 10, 2025 07:33 PM
93 Posts
Anyone recently completed this trade in store can confirm they take $1000 off the OTD price? If it gets processed as a credit to the account it may not be worth it as it appears some have been having difficulties geting their CC credited.
Aug 10, 2025 09:04 PM
4,325 Posts
Joined Jun 2007
dvdrdiscsAug 10, 2025 09:04 PM
4,325 Posts
I made a Spectrum internet account to take advantage of the S25 deal back in March. I didn't intend to keep the internet so only signed up for the very basic, use my own equipment plan.

Long story short, since I never activated the internet portion, they eventually closed my account including the mobile lines. By then I had already paid for 2 months of cell service and had the phones unlocked so no big deal. It saved me the hassle of calling in to cancel the internet myself.

Today, I tried setting up a new Spectrum account again to take advantage of this deal. But when I placed my order for the internet, it said it could not complete my order and to call in. Curious if anyone ran into a similar issue?
1
Aug 11, 2025 03:25 AM
539 Posts
Joined Dec 2015
Waiting4HopeAug 11, 2025 03:25 AM
539 Posts
Quote from spacemanvt :
Agreed with everything said .this is pretty f---ed. If they refuse to credit the money back to account, I would recommend everyone complain to your congressman and the FCC. Unacceptable

Going forward I will only be doing this in store
Is this happening with everyone or few isolated cases?
I mailed last week and never went through all the comments so but worried now
1
Aug 11, 2025 10:55 AM
653 Posts
Joined Jun 2010
raffstyleAug 11, 2025 10:55 AM
653 Posts
If the trade-in credit showed up in your account can you use that credit to pay off your "Internet/TV/phone" monthly bill?

or mobile account bills only?
1
Aug 11, 2025 12:09 PM
4,023 Posts
Joined Aug 2007
kqian111Aug 11, 2025 12:09 PM
4,023 Posts
Quote from raffstyle :
If the trade-in credit showed up in your account can you use that credit to pay off your "Internet/TV/phone" monthly bill?

or mobile account bills only?
Mobile only. Separate billing systems. Are you not able to get the credit back on your card?
Aug 11, 2025 12:10 PM
653 Posts
Joined Jun 2010
raffstyleAug 11, 2025 12:10 PM
653 Posts
Quote from kqian111 :
Mobile only. Separate billing systems. Are you not able to get the credit back on your card?
no, I'll get my F7 on Tuesday, then Ill send trade-in device soon.
Aug 11, 2025 07:08 PM
2,146 Posts
Joined Feb 2008
spacemanvtAug 11, 2025 07:08 PM
2,146 Posts
If anyone has done the trade in around end of July, please keep us updated if you get the trade in credit on your account. Still nothing on mine. This is pissing me off

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Aug 11, 2025 07:24 PM
40 Posts
Joined Nov 2010
tronnoAug 11, 2025 07:24 PM
40 Posts
My trade in was approved on 7/31. I am still waiting for the credit.

Spectrum mobile support said.
---------------------------------------------------------
"I appreciate your patience, thank you! I am showing that Assurant is currently processing your trade in. We need to allow up to 30 days from the date your device was delivered, for your credits to be released and applied to your account."
----------------------------------------------------------

Looks like Spectrum are holding on the credit longer this year.
Aug 12, 2025 12:39 AM
625 Posts
Joined Jun 2016
jabstep12Aug 12, 2025 12:39 AM
625 Posts
Quote from tronno :
My trade in was approved on 7/31. I am still waiting for the credit.

Spectrum mobile support said.
---------------------------------------------------------
"I appreciate your patience, thank you! I am showing that Assurant is currently processing your trade in. We need to allow up to 30 days from the date your device was delivered, for your credits to be released and applied to your account."
----------------------------------------------------------

Looks like Spectrum are holding on the credit longer this year.
Can anybody in this thread verify if they have received their mail in trade in credit on their credit/debit card yet? (for this particular deal)
Aug 12, 2025 12:42 AM
7,341 Posts
Joined Jul 2007
lou2004Aug 12, 2025 12:42 AM
7,341 Posts
Quote from jabstep12 :
Can anybody in this thread verify if they have received their mail in trade in credit on their credit/debit card yet? (for this particular deal)
https://slickdeals.net/f/18447175-spectrum-internet-customers-pre-order-samsung-galaxy-z-fold-7-mobile-plan-get-up-to-1000-back-w-trade-in-of-eligible-device?v=1&page=36&src=&prop=&attrsrc=
Aug 12, 2025 02:43 AM
207 Posts
Joined Aug 2020
JollyGuide7175Aug 12, 2025 02:43 AM
207 Posts
Quote from tronno :
My trade in was approved on 7/31. I am still waiting for the credit. Spectrum mobile support said.---------------------------------------------------------"I appreciate your patience, thank you! I am showing that Assurant is currently processing your trade in. We need to allow up to 30 days from the date your device was delivered, for your credits to be released and applied to your account." ----------------------------------------------------------Looks like Spectrum are holding on the credit longer this year.
Mine was approved on 7/31, and the credit appeared on my account two days later, 8/02. Chatted with a rep about moving the credit to my credit card on file, and a pending transaction appeared instantly on my card.
Aug 12, 2025 01:38 PM
137 Posts
Joined Sep 2011
guygeniusAug 12, 2025 01:38 PM
137 Posts
Quote from JollyGuide7175 :
Mine was approved on 7/31, and the credit appeared on my account two days later, 8/02. Chatted with a rep about moving the credit to my credit card on file, and a pending transaction appeared instantly on my card.
Can you provide a snapshot of how the credit shows on your account when it is posted and after it is transferred to credit card?
Aug 12, 2025 06:49 PM
40 Posts
Joined Nov 2010
tronnoAug 12, 2025 06:49 PM
40 Posts
Quote from JollyGuide7175 :
Mine was approved on 7/31, and the credit appeared on my account two days later, 8/02. Chatted with a rep about moving the credit to my credit card on file, and a pending transaction appeared instantly on my card.

So lucky, same 7/31 approved date here, but still no credit on my account as of 8/12. I am wondering... maybe because my mobile account is brand new?
Aug 12, 2025 07:28 PM
4,023 Posts
Joined Aug 2007
kqian111Aug 12, 2025 07:28 PM
4,023 Posts
Just did 2 trades in store in NYC. Paid the difference with tax refunded on the trade value.

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Aug 12, 2025 09:11 PM
93 Posts
Joined Sep 2011
dakota_96Aug 12, 2025 09:11 PM
93 Posts
Quote from dakota_96 :
Anyone recently completed this trade in store can confirm they take $1000 off the OTD price? If it gets processed as a credit to the account it may not be worth it as it appears some have been having difficulties geting their CC credited.
Picked up a z fold 7 yesterday 8/11 at my local Spectrum store. Just want to confirm if you pay in full, they take the trade in promo credit off the price of the phone on the spot. My OTD total was a little over $1k with taxes.

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