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expiredAkumaX posted Jul 10, 2025 07:05 AM
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expiredAkumaX posted Jul 10, 2025 07:05 AM

Spectrum Internet Customers: Pre Order Samsung Galaxy Z Fold 7 + Mobile Plan Get Up to $1000 Back w/ Trade-in of eligible device

$1,000

$2,000

50% off
Spectrum
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For Spectrum Internet Users only. Basically same deal(s) as last time (see references below) Free upgrade to 512GB. $2000 phone with $1000 promotional trade-in credits with trade-in of eligible phone. If you haven't signed up last time, you can get 1 year free of Spectrum Mobile service. Phones unlock after 60 days (may need to call customer service to unlock). If you need bleeding edge and can wait 2 months for unlock go for it!

https://www.spectrum.com/mobile/p...e%20Shadow

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Deal Details
Community Notes
About the Poster
For Spectrum Internet Users only. Basically same deal(s) as last time (see references below) Free upgrade to 512GB. $2000 phone with $1000 promotional trade-in credits with trade-in of eligible phone. If you haven't signed up last time, you can get 1 year free of Spectrum Mobile service. Phones unlock after 60 days (may need to call customer service to unlock). If you need bleeding edge and can wait 2 months for unlock go for it!

https://www.spectrum.com/mobile/p...e%20Shadow

Previous Threads:

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784 Comments

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Aug 16, 2025 06:00 PM
673 Posts
Joined Nov 2010
happySDmomAug 16, 2025 06:00 PM
673 Posts
Dear SD friends, anyone had problem getting the trade in credit? I did two trade in for flip. Assurant approved both trade-in. and email confirmed two that both approved. But only 1 credit showed up on my account. the two trade in approval was only 3 days apart. I then emailed Specturm email, no response. Now I just called specctrum mobile billing. CS also agreed I should get two credt back. Yet she doesn't know how to get it. She asked her manager, and called warehouse, and order line...... Anyone had that experience? which department should the CS contact? seems she tried to help, but doesn't know where to get help
1
Aug 16, 2025 06:12 PM
4,023 Posts
Joined Aug 2007
kqian111Aug 16, 2025 06:12 PM
4,023 Posts
Quote from happySDmom :
Dear SD friends, anyone had problem getting the trade in credit? I did two trade in for flip. Assurant approved both trade-in. and email confirmed two that both approved. But only 1 credit showed up on my account. the two trade in approval was only 3 days apart. I then emailed Specturm email, no response. Now I just called specctrum mobile billing. CS also agreed I should get two credt back. Yet she doesn't know how to get it. She asked her manager, and called warehouse, and order line...... Anyone had that experience? which department should the CS contact? seems she tried to help, but doesn't know where to get help
Have you read the comments before you? We're at about 20% success rate with mail in trades this go round.
1
Aug 16, 2025 07:02 PM
673 Posts
Joined Nov 2010
happySDmomAug 16, 2025 07:02 PM
673 Posts
Quote from kqian111 :
Have you read the comments before you? We're at about 20% success rate with mail in trades this go round.
I c. Thanks, long thread, i didn' read it all. Thanks for the statistics. Geez. i never had issues with spectrum before. Any suggestions what we can do together? thanks
1
Aug 16, 2025 07:31 PM
4,368 Posts
Joined Mar 2006
cccheelAug 16, 2025 07:31 PM
4,368 Posts
Quote from Tranman409 :
Can anyone who didnt see the $1000 credit in their trade in successful email and was able to get the $1000 later reply back. Hoping for hope. Guess for those effected, will have to wait 2 billing cycles
I'm waiting, but Spectrum rep seemed pretty confident they would fix it
Aug 16, 2025 07:32 PM
4,368 Posts
Joined Mar 2006
cccheelAug 16, 2025 07:32 PM
4,368 Posts
It's crazy. Done about 12 trades through Spectrum before and never had an issue
1
1
Aug 17, 2025 09:37 PM
1,573 Posts
Joined Nov 2013
Mexico619Aug 17, 2025 09:37 PM
1,573 Posts
Reading these latest comments, makes me glad that I did it in store. Will make a note to not do any spectrum deals online in the future though or be very cautious. I have a question though. If I took advantage of this promo, would I be eligible for any future promos or is it a one promo per line type of deal?
1
Aug 17, 2025 09:58 PM
91 Posts
Joined Nov 2015
brendanmurphy00Aug 17, 2025 09:58 PM
91 Posts
Quote from dvdrdiscs :
Traded in 2 phones in store today to not deal with the mail in credit. They took the trade in price after tax which is unfortunate. I know if you do a trade in on Samsungs site, they give it as instant credit off the price before being taxed.Extra bonus is my 1st free line is free for 24 months instead of 12.
hey maybe I'm misunderstanding but did you trade in 2 phones to go towards the 1 fold 7? also I plan on trading in store and you have no issues besides the tax

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Aug 17, 2025 10:43 PM
4,368 Posts
Joined Mar 2006
cccheelAug 17, 2025 10:43 PM
4,368 Posts
Quote from Mexico619 :
Reading these latest comments, makes me glad that I did it in store. Will make a note to not do any spectrum deals online in the future though or be very cautious. I have a question though. If I took advantage of this promo, would I be eligible for any future promos or is it a one promo per line type of deal?
Should be able to do it over and over. Log into your account and see if "upgrade available" shows.
Aug 18, 2025 01:26 AM
438 Posts
Joined Feb 2010
leonintoAug 18, 2025 01:26 AM
438 Posts
Quote from cccheel :
Should be able to do it over and over. Log into your account and see if "upgrade available" shows.
What does upgrade available do? I think I asked earlier but no one replied. I clicked it and not really sure since I just got my fold 7.
Aug 18, 2025 01:40 AM
4,325 Posts
Joined Jun 2007
dvdrdiscsAug 18, 2025 01:40 AM
4,325 Posts
Quote from brendanmurphy00 :
hey maybe I'm misunderstanding but did you trade in 2 phones to go towards the 1 fold 7? also I plan on trading in store and you have no issues besides the tax

Yes it's implied 2 phones traded for 2 phones back. No issue in store. Honestly I think they just do the same steps in the same system as if you were to place the order yourself online. The only addition is they inspect the trade ins and run it through a web based test.
Aug 18, 2025 02:03 PM
4,368 Posts
Joined Mar 2006
cccheelAug 18, 2025 02:03 PM
4,368 Posts
Quote from leoninto :
What does upgrade available do? I think I asked earlier but no one replied. I clicked it and not really sure since I just got my fold 7.
If it says that, then you are free to upgrade that line.
Aug 18, 2025 02:40 PM
438 Posts
Joined Feb 2010
leonintoAug 18, 2025 02:40 PM
438 Posts
Quote from cccheel :
If it says that, then you are free to upgrade that line.
Get another fold 7 from a fold 7?lol
Aug 18, 2025 04:26 PM
539 Posts
Joined Dec 2015
Waiting4HopeAug 18, 2025 04:26 PM
539 Posts
I can see credit in my statement. No tax refunded (Texas) though.

I got tax refund last Feb so this must be new
Aug 19, 2025 12:51 AM
11 Posts
Joined Jul 2021
SkillfulSardine317Aug 19, 2025 12:51 AM
11 Posts
My tradein device has reached the destination on Friday 08/15, but usps status says: Your item arrived at the LEWISVILLE, TX 75057 post office at 7:54 am on August 15, 2025 and is ready for pickup. Same status since Friday. Wondering if they have to pick it up or status will change in next few days?

Spectrum is asking me to wait for 7 days and contact again.

Did anyone else experience the same?

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Aug 19, 2025 04:28 AM
1,125 Posts
Joined Apr 2009
Tranman409Aug 19, 2025 04:28 AM
1,125 Posts
Quote from SkillfulSardine317 :
My tradein device has reached the destination on Friday 08/15, but usps status says: Your item arrived at the LEWISVILLE, TX 75057 post office at 7:54 am on August 15, 2025 and is ready for pickup. Same status since Friday. Wondering if they have to pick it up or status will change in next few days? Spectrum is asking me to wait for 7 days and contact again. Did anyone else experience the same?
I got the completed trade in a few days after the pick up. Spectrum will likely ask you to wait for 2 billing cycles once it approves

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