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PSA: Amazon is now automatically putting "Amazon and other top rated sellers" as your subscribe and save sellers

228 418 September 21, 2025 at 07:21 PM in Grocery (2) Get Amazon coupons
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Last Edited by divinedevil September 21, 2025 at 08:02 PM
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I just noticed that all of my subscribe and save items have been modified to have sold by "Amazon and other top rated sellers" instead of Amazon.com. When I select Amazon as the seller, the order is updated negating the discounts and coupons, although the original order was placed with an item that was listed Amazon as shipper/seller. What BS is this?

Https://Amazon.com

Check in "account -> subscribe and save -> deliveries" section. I have included a screenshot from my phone app.
These were all new subscriptions and I never select a substitution.
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Joined Mar 2014
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> bubble2 943 Posts
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nasst
09-22-2025 at 10:03 AM.
09-22-2025 at 10:03 AM.
Quote from KO3bIPb :
Quote from the very end:
"[...]I called about the one overcharge and they refunded the full amount of the item… which was unnecessary but nice."

Yep, That happened to me too, except it was for a few items, some $50 or so.
Yeah, happened to me. After I noticed it the first time, I went through and found 4 other orders that they did it to
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Joined Mar 2014
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> bubble2 943 Posts
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nasst
09-22-2025 at 10:05 AM.
09-22-2025 at 10:05 AM.
Quote from c2nah777 :
Okay, I see you edited this post. I cannot tell if any of the edited post are your editorial comments or the whole thing is a quote.
So please highlight that text and post the link to it.

It's on the subscribe and save help page. Did you even look for it before you asked?
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Joined Jun 2006
eye caramba
> bubble2 4,779 Posts
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KO3bIPb
09-22-2025 at 10:05 AM.
09-22-2025 at 10:05 AM.
Quote from c2nah777 :
There is nowhere in this SD article where Amazon claims they will lower a price on an order after a Subcribe and Save order is placed- let alone, within a certain time frame as you claimed...

Please find the text you mean. Highlight, then Right-click and "copy link to highlighted" and post where you believe it says this.
I can offer my anecdotical ... even less than... evidence - a couple of times I THOUGHT, I WAS ALMOST SURE - that I saw S&S price changing to a lower one after I s&s and before it shipped.
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c2nah777
09-22-2025 at 10:05 AM.
09-22-2025 at 10:05 AM.
Quote from nasst :
Under what they claimed the customer service said:

Amazon may, at their discretion, cancel a S&S order(s) if the price is lower than Amazon would like. They may do this at any time and without notification to the customer.

Amazon may then re-enter that S&S item(s) to a customer's account at the then-current price. They may do this at any time and without notification to the customer.
1) that claim was denied by Amazon as actually said or policy.
2) That claim means Amazon can cancel the order if they feel the price was too low in their opinion.
It does not say Amazon will edit the price to match a lower price within any time period. And again, this was not Amazon's words, but heresay.
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nasst
09-22-2025 at 10:06 AM.
09-22-2025 at 10:06 AM.
Quote from KO3bIPb :
I can offer my anecdotical ... even less than... evidence - a couple of times I THOUGHT, I WAS ALMOST SURE - that I saw S&S price changing to a lower one after I s&s and before it shipped.
Compare it with the order email, it'll show a different price. I had to send in a bunch of screenshots but got around $40 back
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c2nah777
09-22-2025 at 10:09 AM.
09-22-2025 at 10:09 AM.
Quote from nasst :
It's on the subscribe and save help page. Did you even look for it before you asked?
I had already read the FAQ's page. And the help page in reference is not even linked to...so I can certainly go searching for whatever help page that was referenced, but have no clue how to find that.
The text that was supposedly taken from it would have been a snap to link to and or get back to and link to for a source for us here. Is that too much to ask?
When you quote a source, it is proper to link to it!
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c2nah777
09-22-2025 at 10:11 AM.
09-22-2025 at 10:11 AM.
I cannot find whichever help page is referencing this. There are so many help pages regarding subscribe and save.
Here is where I am. Clueless as to where you were.
https://www.amazon.com/gp/help/cu...LFGGMH67M7
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Joined Jun 2006
eye caramba
> bubble2 4,779 Posts
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KO3bIPb
09-22-2025 at 10:15 AM.
09-22-2025 at 10:15 AM.
Quote from c2nah777 :
I cannot find whichever help page is referencing this. There are so many help pages regarding subscribe and save.
Here is where I am. Clueless as to where you were.
https://www.amazon.com/gp/help/cu...LFGGMH67M7 [amazon.com]
It's in the Subscribe & Save Terms & Conditions
https://www.amazon.com/gp/help/customer/display.html?ref_=hp_rl_GJ2LTMLFGGMH67M7_Tdll9dTdlkTOqyG1KT&... [amazon.com]

Amazon.com reserves the right to change the Subscribe & Save benefits, including the discount amounts and eligibility used to determine discount amounts, at any time in its sole discretion. All changes, including for existing subscriptions, will apply to future orders.
Some of the offer details may change as you receive deliveries over time (for example, price
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c2nah777
09-22-2025 at 10:15 AM.
09-22-2025 at 10:15 AM.
Quote from KO3bIPb :
I can offer my anecdotical ... even less than... evidence - a couple of times I THOUGHT, I WAS ALMOST SURE - that I saw S&S price changing to a lower one after I s&s and before it shipped.
Personally, I have only seen lower prices happen after I have hit my 5+ in the monthly S&S order. The 5% off will increase on qualifying items to 15% off. This is expected, of course.
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c2nah777
09-22-2025 at 10:18 AM.
09-22-2025 at 10:18 AM.
Quote from KO3bIPb :
It's in the Subscribe & Save Terms & Conditions
https://www.amazon.com/gp/help/customer/display.html?ref_=hp_rl_GJ2LTMLFGGMH67M7_Tdll9dTdlkTOqyG1KT&... [amazon.com]

Amazon.com reserves the right to change the Subscribe & Save benefits, including the discount amounts and eligibility used to determine discount amounts, at any time in its sole discretion. All changes, including for existing subscriptions, will apply to future orders.
Some of the offer details may change as you receive deliveries over time (for example, price
Thanks. That is more of a catch-all statement. That is not what was claimed, though. What was claimed was a specific policy that Amazon will lower prices on a 1st time S&S order if a lower price comes up within a certain time frame.

That section you quote would apply when policies get changed after orders are placed, no doubt. More like a CYA for ANYTHING they decide to change. It does not even mention current orders, but for future orders, at least at the end of it. The term current subscriptions, may not mean the same as already ordered for the current month. It gets confusing, naturally.
Here is the entire section you are quoting from:
https://www.amazon.com/gp/help/cu...%20product.
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Last edited by c2nah777 September 22, 2025 at 10:23 AM.
Joined Mar 2014
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> bubble2 943 Posts
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nasst
09-22-2025 at 10:19 AM.
09-22-2025 at 10:19 AM.
Quote from c2nah777 :
Personally, I have only seen lower prices happen after I have hit my 5+ in the monthly S&S order. The 5% off will increase on qualifying items to 15% off. This is expected, of course.
https://imgur.com/a/z6JTZOY

If it's lower between the time the reminder email goes out, and the time it ships, they'll give you the lower price. Which sometimes means coupons won't work anymore
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Joined Jun 2006
eye caramba
> bubble2 4,779 Posts
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KO3bIPb
09-22-2025 at 10:22 AM.
09-22-2025 at 10:22 AM.
Quote from c2nah777 :
Thanks. That is more of a catch-all statement. That is not what was claimed, though. What was claimed was a specific policy that Amazon will lower prices on a 1st time S&S order if a lower price comes up within a certain time frame.

That section you quote would apply when policies get changed after orders are placed, no doubt. More like a CYA for ANYTHING they decide to change.
Yw.
It is a catch-all - but because it is catch-all, it covers this specific situation. Amazon can lower - and raise - S&S price at any time.
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c2nah777
09-22-2025 at 10:25 AM.
09-22-2025 at 10:25 AM.
Quote from KO3bIPb :
Yw.
It is a catch-all - but because it is catch-all, it covers this specific situation. Amazon can lower - and raise - S&S price at any time.
Read my edit.
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c2nah777
09-22-2025 at 10:28 AM.
09-22-2025 at 10:28 AM.
Quote from nasst :
https://imgur.com/a/z6JTZOY

If it's lower between the time the reminder email goes out, and the time it ships, they'll give you the lower price. Which sometimes means coupons won't work anymore
That does not support your claim at all. It says that regardless of price changes, you will not be charged more than what the email reminder says. It does not say you will ever be charged less if the price is lower between the order invoice, nor after the reminder email. It is only saying you won't get charged more.
The only time they would charge less after the invoice is created on a 1st-time S&S order is if and after you hit your 5+ items during that period. Then you may sasve additional percentage and the price would be lowered accordingly. They do retroactively drop prices after the order only for that. This is normal according to policy, and only for any qualifying items that offer a higher percentage discount for 5+ items ordered during the same month. Not all items have this upgradeable discount.
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Last edited by c2nah777 September 22, 2025 at 10:32 AM.

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Joined Jun 2006
eye caramba
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KO3bIPb
09-22-2025 at 10:36 AM.
09-22-2025 at 10:36 AM.
Quote from c2nah777 :
Read my edit.
Mark your edit as edit.
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