Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
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expiredlxtng posted Feb 12, 2026 5:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
$55
$685
91% off
w/ Number Port-In + Free S/Hat Metro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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there are two stages
the port process begins when you checkout and pay on the metro website. this is when the two companies talk to each other and both agree+confirm the port
your number remains on the old account and is still active. you can use the old carrier service, even if it disappears from your old carrier's website
after you receive the new sim+phone, you will turn it on and activate it. this will complete the port request and actually switch the service over to the new carrier
edit: im not sure what happens if your plan expires midway. id recommend activating it asap using metro's order status page [metrobyt-mobile.com] (as soon as it ships)
Was able to buy a second phone thru metro (iPhone 16e 99.99+$35 month fee+$8.75 tax). The porting process took about 5-6min online. Waiting to receive phone and activate.
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Was able to buy a second phone thru metro (iPhone 16e 99.99+$35 month fee+$8.75 tax). The porting process took about 5-6min online. Waiting to receive phone and activate.
What is the process to port out from a lyca $5 starter number? do you need to call a CSR?
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