Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
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expiredlxtng posted Feb 12, 2026 5:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
$55
$685
91% off
w/ Number Port-In + Free S/Hat Metro by T-Mobile
Top Comments
The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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Sorry, we couldn't reserve your number.
We're weren't able to connect with your carrier to get your number reserved. Please continue with a new number, or visit a store to complete your number transfer. Promotions may vary in-store.
I got it like 5 hours ago, will I have better luck trying it later?
Most of the time MetroPCS phone/chat agents can't do shit when they encounter some issue. 🫠
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Sorry, we couldn't reserve your number.
We're weren't able to connect with your carrier to get your number reserved. Please continue with a new number, or visit a store to complete your number transfer. Promotions may vary in-store.
I got it like 5 hours ago, will I have better luck trying it later?
Be ready though, as you may end up having to ultimately call in to get the order pushed through. I could get all the way to the "confirm purchase" screen, but it always said "please call to confirm order". Then just explain what you are trying to do (iphone 13 free with number porting deal) and that you get stuck trying to confirm the purchase. They will be able to see the order attempt by the number being ported, and can re-create the order and try to process it from their end. The rep I spoke with said the iphone 13 deal seems to have issues with online orders sometimes.
Be ready though, as you may end up having to ultimately call in to get the order pushed through. I could get all the way to the "confirm purchase" screen, but it always said "please call to confirm order". Then just explain what you are trying to do (iphone 13 free with number porting deal) and that you get stuck trying to confirm the purchase. They will be able to see the order attempt by the number being ported, and can re-create the order and try to process it from their end. The rep I spoke with said the iphone 13 deal seems to have issues with online orders sometimes.
Update: I did exactly as you said and sent/received 2-3 texts. It worked. Really appreciate the help. I did have to call to get it pushed through though but the rep was competent and got it done within 15 min.
Question: why is it showing a Balance of $25 to pay in my account?
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