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Forum Thread

Tire mounting

39,439 5,562 September 24, 2012 at 09:05 AM in Autos
I got in on the DTD deal a couple weeks ago as my car will need new tires by the winter. So now I have 4 tires sitting in my garage waiting to be installed.

I'm looking for a place to mount/balance them and to my surprise, a couple shops have refused. Their excuse is "if we tear it, then we owe you a new tire" .... Uh OK. I understand that some shops could refuse on principle (e.g. they want you to buy the tires from them for profit), but work is work - if it takes a tech 1 hour to mount and balance 4 tires and you pay him $20 and charge $100 - that's $80 in your pocket. I'm also looking for a 4 wheel alignment, which is pure profit. I can understand perhaps turning down this business when your shop is packed (better to sell tires at a profit, too), but why do it when you're not busy?

Has anyone seen this excuse before?

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Joined Dec 2007
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Kabn
09-24-2012 at 11:46 AM.
09-24-2012 at 11:46 AM.
Quote from Piccaboo :
...Fark the money - it's more of an inconvenience in so many ways with customer parts - why do you think most places won't allow customer parts brought in to be installed...
in my experience, this is very much untrue.

as noted earlier, i have had my tires shipped to me the last three times i've had them replaced on my car and once for my wife's. every time, we've taken them to a local installer (Wal-Mart, a tire shop, and a dealership), and they have put them on with nary a comment. in addition, i've called several other mechanics/tire shops to get quotes, and every one acted as if installing customer-supplied tires was business as usual.

also, i'll use your plumber example: we purchased a new home last year, and we wanted two changes: a wet bar added and the shower in the master bath expanded. we included everything in the contract, and the builder had his guys take care of the labor, but we picked out and brought in the shower head, faucets, and other hardware (with an allowance). a leaking faucet can cause tens of thousands of dollars worth of damage, but the plumber used the ones we picked out with no issue.

i've also run into a few car mechanics who will install customer-supplied parts as long as they approve of it. AKA, if you walk in with a part new in box, they'll put it in, some for a small surcharge on top of the labor. of course, if you have a crappy replacement part, they might refuse to put it in.

the issues you bring up with installing customer-supplied parts are valid, but pretending that such a practice is refused by the majority of tradesmen just isn't true in my experience. as Dr. J said: this is the internet age, and it's the norm for people to walk in with their own parts in a variety of trades.
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Joined May 2006
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Piccaboo
09-24-2012 at 11:49 AM.
09-24-2012 at 11:49 AM.
Quote from Kabn :
in my experience, this is very much untrue.

as noted earlier, i have had my tires shipped to me the last three times i've had them replaced on my car and once for my wife's. every time, we've taken them to a local installer (Wal-Mart, a tire shop, and a dealership), and they have put them on with nary a comment. in addition, i've called several other mechanics/tire shops to get quotes, and every one acted as if installing customer-supplied tires was business as usual.

also, i'll use your plumber example: we purchased a new home last year, and we wanted two changes: a wet bar added and the shower in the master bath expanded. we included everything in the contract, and the builder had his guys take care of the labor, but we picked out and brought in the shower head, faucets, and other hardware (with an allowance). a leaking faucet can cause tens of thousands of dollars worth of damage, but the plumber used the ones we picked out with no issue.

i've also run into a few car mechanics who will install customer-supplied parts as long as they approve of it. AKA, if you walk in with a part new in box, they'll put it in, some for a small surcharge on top of the labor. of course, if you have a crappy replacement part, they might refuse to put it in.

the issues you bring up with installing customer-supplied parts are valid, but pretending that such a practice is refused by the majority of tradesmen just isn't true in my experience. as Dr. J said: this is the internet age, and it's the norm for people to walk in with their own parts in a variety of trades.
I never stated it was refused by the majority of tradesman; I specifically stated our Shop will not accept Customer Supplied Parts - is that clear now. I also stated reasons why Customer supplied parts would not be accepted as well. Most and majority are two entirely different words.
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Joined Dec 2007
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Kabn
09-24-2012 at 12:14 PM.
09-24-2012 at 12:14 PM.
Quote from Piccaboo :
I never stated it was refused by the majority of tradesman; I specifically stated our Shop will not accept Customer Supplied Parts - is that clear now. I also stated reasons why Customer supplied parts would not be accepted as well. Most and majority are two entirely different words.
you didn't just say that just your shop didn't accept it; you asserted that:
Quote :
...most places won't allow customer parts brought in to be installed...
majority only means more than half; what percentage do you mean by "most" that is less than 50%?
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Last edited by Kabn September 25, 2012 at 07:12 AM.
Joined Oct 2004
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Jabbit
09-24-2012 at 01:06 PM.
09-24-2012 at 01:06 PM.
For future reference OP, Town Fair Tire will typically match ANY online deal, rebates/BOGO offers included. I have taken my own tires to them for mounting, they told me "Just this once..." and said next time to buy from them, they will get me the same deal in-store.
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Joined May 2006
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Piccaboo
09-24-2012 at 01:19 PM.
09-24-2012 at 01:19 PM.
Quote from Kabn :
you didn't just say that just your shop didn't accept it; you asserted that:

majority only means more than half; what percentage to you mean by "most" that is less than 50%?
I'm not going to argue with someone who is not in the business, is that simple and clear enough for you. Until you run your own shop and you deal with these issues, you don't have a clear understanding of what transpires, comprehend.

Poster above me gets the idea from where he took online tires and what they relayed to him Thumbup
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Joined Jan 2005
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> bubble2 3,590 Posts
moey
09-24-2012 at 04:18 PM.
09-24-2012 at 04:18 PM.
You can always mount and balance them your self I used to do it when I was a teenager and still had a back. Then you would really save some money assuming you dont end up in the doctors office. You basically need two jackstands and a pole, and some slimy gooo.
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Joined Nov 2005
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Original Poster
Dr. J
09-24-2012 at 06:33 PM.
09-24-2012 at 06:33 PM.
Quote from Jabbit :
For future reference OP, Town Fair Tire will typically match ANY online deal, rebates/BOGO offers included. I have taken my own tires to them for mounting, they told me "Just this once..." and said next time to buy from them, they will get me the same deal in-store.

Town Fair is the one that gave me lip - as I said they USED to be my default tire place, but now with this BS they can go fark themselves.
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Frogstar
09-25-2012 at 07:00 AM.
09-25-2012 at 07:00 AM.
Quote from Kabn :
you didn't just say that just your shop didn't accept it; you asserted that:

majority only means more than half; what percentage to you mean by "most" that is less than 50%?
The mechanics I've used in town both have no issue with me bringing my own parts in. They don't charge me any extra to do so.
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Joined Apr 2012
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billythebulldog
09-25-2012 at 11:18 AM.
09-25-2012 at 11:18 AM.
Walmart did my tires. I forget the price but it was pretty cheap. That was about 10k miles ago and I havent had any issues. I would use them again for sure.
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Joined Apr 2012
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billythebulldog
09-25-2012 at 11:21 AM.
09-25-2012 at 11:21 AM.
Quote from Piccaboo :
I never stated it was refused by the majority of tradesman; I specifically stated our Shop will not accept Customer Supplied Parts - is that clear now. I also stated reasons why Customer supplied parts would not be accepted as well. Most and majority are two entirely different words.
Ive never run into a shop that did not accept parts. Most are just happy for business. Guess city folk do thinks different than where I'm from.
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Joined May 2006
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Piccaboo
09-25-2012 at 11:23 AM.
09-25-2012 at 11:23 AM.
Quote from billythebulldog :
Ive never run into a shop that did not accept parts. Most are just happy for business. Guess city folk do thinks different than where I'm from.

Sorry, we live in the suburbs bounce Not the City, and we are not "city folks", thank you very much Wink
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Joined Jun 2005
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shhaggy
09-25-2012 at 12:55 PM.
09-25-2012 at 12:55 PM.
Very strange indeed. I only paid $40 to have 4 tires mounted and balanced at a local shop.
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Joined Jun 2004
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> bubble2 27,804 Posts
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Pig
09-25-2012 at 01:27 PM.
09-25-2012 at 01:27 PM.
Meh...big deal.....I just bought 2 tires for my bike the other day...and am going to mount myself Flex
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TigerStar
09-25-2012 at 01:34 PM.
09-25-2012 at 01:34 PM.
Quote from Pig :
Meh...big deal......and am going to mount myself Flex
Don't pull a muscle.
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Joined Mar 2009
Schrödinger's Frog
> bubble2 19,435 Posts
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Frogstar
09-25-2012 at 01:55 PM.
09-25-2012 at 01:55 PM.
Quote from TigerStar :
Don't pull a muscle.
It's not actually a muscle...
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