Sprint BYOD: 1-Year Unlimited Talk, Text & Data

meandyou

Jul 12, 2017

63 Posts

Joined Mar 2007

Jul 12, 2017

meandyou

Jul 12, 2017

63 Posts

Quote from ECartman

:

I activated my first line by phone. The CSR specifically asked if I had my own SIM. It indeed was not easy, but mostly due to some nonsensical credit issue.

I think you HAVE to activate subsequent lines by phone.

Did you get your first bill yet? Did it look correct? Just a few dollars?

Thanks again for all your help.

ECartman

Jul 12, 2017

1,830 Posts

Joined Sep 2007

Jul 12, 2017

ECartman

Jul 12, 2017

1,830 Posts

Quote from meandyou

:

Did you get your first bill yet? Did it look correct? Just a few dollars?

Thanks again for all your help.

My first bill was correct. $2.39.

meandyou

Jul 12, 2017

63 Posts

Joined Mar 2007

Jul 12, 2017

meandyou

Jul 12, 2017

63 Posts

Quote from ECartman

:

I activated my first line by phone. The CSR specifically asked if I had my own SIM. It indeed was not easy, but mostly due to some nonsensical credit issue.

I think you HAVE to activate subsequent lines by phone.

Quote from ECartman

:

My first bill was correct. $2.39.

Thanks again for all your help.

GAPJIL

Jul 12, 2017

886 Posts

Joined Nov 2007

Jul 12, 2017

GAPJIL

Jul 12, 2017

886 Posts

I want to swap devices... from iphone 7 to MOTO g5.

Do I need a new sim card? or just insert the iphone 7 sim card to MOTO g5?

euuser2165250

Jul 12, 2017

48 Posts

Joined Feb 2013

Jul 12, 2017

euuser2165250

Jul 12, 2017

48 Posts

I also want to know the procedure for swapping devices. I think it should be stickied since a lot of people have said it works through various methods while other have said it does not work. So you most likely need a new sim card to swap devices and you cannot go to the store to do any of this so how exactly does the swap work once the original sim is activated?

huge

Jul 12, 2017

4,782 Posts

Joined Aug 2006

Jul 12, 2017

huge

Jul 12, 2017

4,782 Posts

You can swap devices online. It gives you an option to either use the same sim card or to use a different sim card. It's easier just to use the same sim. Just click on 'activate device' and take it from the

aerotive

Jul 12, 2017

3,121 Posts

Joined Feb 2005

Jul 12, 2017

aerotive

Jul 12, 2017

3,121 Posts

I was charged $54.81 instead of $4.81. No one has ever called me back, none of the promised bill credits are there. I've started a dispute with my credit card company.

TheMexican

Jul 12, 2017

416 Posts

Joined Oct 2011

Jul 12, 2017

TheMexican

Jul 12, 2017

416 Posts

Quote from JTravers

:

Why don't you activate the phone you originally registered with the plan first and then switch to the new phone???

I did, I was using an unlocked phone I registered when i signed up for the deal, and when i tried to activate the new phone they're saying i cant.

Quote from lou2004

:

This deal is NOT available at retail store. They can't help you! Many of us including me had swapped device via chat. No problem at all.

When was this? i think sprint changed their policy or something because no one will help me. Every CSR i tried said i would have to change plans

Quote from huge

:

You can swap devices online. It gives you an option to either use the same sim card or to use a different sim card. It's easier just to use the same sim. Just click on 'activate device' and take it from the

I tried this and it would not work... It just kept getting stuck on the last step and telling me to go to the store.

BTW anyone wondering, the Phone i signed up with was an unlocked iPhone 6s , the "new" one i was trying to activate was a sprint iPhone 6s. I wanted two separate phones and lines (I have another active T-Mobile account). Since they're telling me the promotion is "locked" to the phone, i guess i just have to get a T-mobile phone Confused

I really wouldn't put it beyond sprint to update their policy without letting anyone know smh.

d00b

Jul 12, 2017

142 Posts

Joined Dec 2010

Jul 12, 2017

d00b

Jul 12, 2017

142 Posts

I signed up. Got phone activated. The first day, I used up 25GB downloading stuff and watching movies. LTE speed was around 6-10Mb/s. The next day, I can no longer get LTE, only 3G, and the access cuts in and out. It's bad enough to not be usable.

I thought deprioritize only takes place when network is congested, so I tried it at various times of the day. It never got better than 3G and sporadically, even at 3AM. It doesn't sound like deprioritize to me.

I called up Sprint CS. They had me do the reset code (*#*#72786#*#*), which didn't help. They checked the local towers, and there's no reported outage.

So, am I being deprioritized, or didn't my phone activate properly? If the second, then why did I get LTE on the first day?

Thanks in advance for any suggestion to resolve this.

OCDealSlicker

Jul 12, 2017

1,781 Posts

Joined May 2010

Jul 12, 2017

OCDealSlicker

Jul 12, 2017

1,781 Posts

Quote from d00b

:

I signed up. Got phone activated. The first day, I used up 25GB downloading stuff and watching movies. LTE speed was around 6-10Mb/s. The next day, I can no longer get LTE, only 3G, and the access cuts in and out. It's bad enough to not be usable.

I thought deprioritize only takes place when network is congested, so I tried it at various times of the day. It never got better than 3G and sporadically, even at 3AM. It doesn't sound like deprioritize to me.

I called up Sprint CS. They had me do the reset code (*#*#72786#*#*), which didn't help. They checked the local towers, and there's no reported outage.

So, am I being deprioritized, or didn't my phone activate properly? If the second, then why did I get LTE on the first day?

Thanks in advance for any suggestion to resolve this.

Did you try checking your flux capacitor?

dbpaddler

Jul 12, 2017

14,794 Posts

Joined Mar 2004

Jul 12, 2017

dbpaddler

Jul 12, 2017

14,794 Posts

Quote from d00b

:

I signed up. Got phone activated. The first day, I used up 25GB downloading stuff and watching movies. LTE speed was around 6-10Mb/s. The next day, I can no longer get LTE, only 3G, and the access cuts in and out. It's bad enough to not be usable.

I thought deprioritize only takes place when network is congested, so I tried it at various times of the day. It never got better than 3G and sporadically, even at 3AM. It doesn't sound like deprioritize to me.

I called up Sprint CS. They had me do the reset code (*#*#72786#*#*), which didn't help. They checked the local towers, and there's no reported outage.

So, am I being deprioritized, or didn't my phone activate properly? If the second, then why did I get LTE on the first day?

Thanks in advance for any suggestion to resolve this.

MHS, P2P and VPN reduced to 2G speeds after 10GB/mo.

So if you're using it as a Hotspot, after 10gigs you're pretty much done.

Prevents people from taking advantage trying to use Sprint as their ISP. I'm all for unlimited, but when you're clearly using it as your main internet source, I don't have a lot of sympathy for your issue.

hodaddy

Pro

Jul 12, 2017

4,567 Posts

Joined Jan 2007

Jul 12, 2017

hodaddy

Pro

Jul 12, 2017

4,567 Posts

Quote from aerotive

:

I was charged $54.81 instead of $4.81. No one has ever called me back, none of the promised bill credits are there. I've started a dispute with my credit card company.

You've obviously missed Macrokelvin's posts. He listed 2 women's contacts at sprint who can easily fix your issue. The worst thing you could do is file a dispute. You may never get onto sprint in the future. I would drop the dispute quickly and contact these 2 women. You'll have to search macrokelvin's posts.

iDeal1st

Jul 12, 2017

7,695 Posts

Joined Jul 2013

Jul 12, 2017

iDeal1st

Jul 12, 2017

7,695 Posts

Quote from dbpaddler

:

MHS, P2P and VPN reduced to 2G speeds after 10GB/mo.

So if you're using it as a Hotspot, after 10gigs you're pretty much done.

Prevents people from taking advantage trying to use Sprint as their ISP. I'm all for unlimited, but when you're clearly using it as your main internet source, I don't have a lot of sympathy for your issue.

well said

aerotive

Jul 12, 2017

3,121 Posts

Joined Feb 2005

Jul 12, 2017

aerotive

Jul 12, 2017

3,121 Posts

Quote from hodaddy

:

You've obviously missed Macrokelvin's posts. He listed 2 women's contacts at sprint who can easily fix your issue. The worst thing you could do is file a dispute. You may never get onto sprint in the future. I would drop the dispute quickly and contact these 2 women. You'll have to search macrokelvin's posts.

I don't give one flying fukk about sprint service in the future.

Ki11Factor

Jul 12, 2017

1,350 Posts

Joined Apr 2008

Jul 12, 2017

Ki11Factor

Jul 12, 2017

1,350 Posts

Just signed up via the TeleSales department, which they outsource to the Phillipines. Took 36 minutes, but the rep had to grab someone from the credit department for further help because I had opened an account this past Saturday to do the iPhone SE deal. They reactivated the account and temporarily put me on a 2 GB / $40 plan until the back office places me on the free unlimited plan. The most annoying part of the call was the guy relentlessly selling the protection plan. It was so bad that he got to the point where he said it was mandatory and he even put me on 'hold' to confirm that I could proceed without it. Fingers crossed, hoping everything works going forward...

Sprint BYOD: 1-Year Unlimited Talk, Text & Data

Free

Editor's Notes

Original Post

Editor's Notes

Original Post

Community Voting

Leave a Comment

Top Comments

44,122 Comments

Leave a Comment

Related Searches

Popular Deals

Trending Deals