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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,122,860 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Jan 3, 2020
1,632 Posts
Joined Jul 2014
Jan 3, 2020
gddeal
Jan 3, 2020
1,632 Posts
Quote from harbin :
Tmobile system is so broken.

My first submission for rebate on 11/27: two files were needed for the submission, I uploaded one file and and wanted to upload another one, only found out you have to upload both files with one click, worse it won't allow you to change the submission. It was denied eventually.

So I had to submit another rebate for the same phone 5 minutes after I did the first submission.Got the $50 credit towards plan bill, but no rebate till 1/1/20.

Called to check the status and a third submission was done by TMo's representative. It was approved right away, one hour later the third one changed to received, and one day later it changed to denied.

Called this morning, was told I have to wait at least two more weeks to get the rebate.

The point is I don't trust the their words, but I can't do anything about the status.

Such a stress, it will be my first and last time to do rebate with Tmo.
Agreed! It's the first for me as well and such a pain. I'm keeping my fingers crossed. I can't able to return the phone as I have traded my old phone and paid two months bill now. Not sure it's worth to return even the rebates is denied. Hassle hassle!
Jan 3, 2020
564 Posts
Joined Nov 2010
Jan 3, 2020
Pratticus
Jan 3, 2020
564 Posts
Deleted - posted in wrong thread!
Jan 3, 2020
157 Posts
Joined Jul 2006
Jan 3, 2020
shsd
Jan 3, 2020
157 Posts
You are right, I submitted my rebate after the IMEI error issue got fixed on the 11/27 I am still waiting for approval.

Quote from nixtech :
I'm starting to see a pattern here, seems that anyone who submitted right after the IMEI error issue got fixed on the 11/27 haven't gotten any of the rebates but those who submitted 12/1 and onwards seems to be getting them already. Hmmmm...
Jan 3, 2020
38 Posts
Joined Nov 2019
Jan 3, 2020
Madhukumar
Jan 3, 2020
38 Posts
Quote from gddeal :
Thanks a lot for sharing this. I just hung up with the promotional team. they said rebates are valid and reprocessed. Now on the website it says valid. For me they said it will 30 days from now to get the gift card.

I'm more than happy even it take 2 months receive as long as i get it.

By any chance did they said any time frame for you?
They told to wait for 10 days, if not received virtual card in that time frame, they told to contact again.
Jan 3, 2020
1,632 Posts
Joined Jul 2014
Jan 3, 2020
gddeal
Jan 3, 2020
1,632 Posts
Quote from Madhukumar :
They told to wait for 10 days, if not received virtual card in that time frame, they told to contact again.
Great for me its 15-30 days... but please share here when you get the rebate gift card.
Much appreciated!
Jan 3, 2020
624 Posts
Joined Feb 2014
Jan 3, 2020
envy270
Jan 3, 2020
624 Posts
Present status on https://promotions.t-mobile.com/ - Received

Twitter rep status when looked-up Status: No/ineligible device found on the receipt

Looks like they just flipped the status to received to buy some more time. As per the conversation on Twitter DM. They are looking for document where they can see the T-Mobile number and IMEI number.
Last edited by envy270 January 3, 2020 at 08:43 AM.
Jan 3, 2020
168 Posts
Joined Sep 2012
Jan 3, 2020
Mahpra
Jan 3, 2020
168 Posts
Quote from svsfan :
Yes you need to delete bank info every time to do the next rebate.
How can we do ACH to bank account? Sorry if it's already been answered. Can't find that in wiki

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Jan 3, 2020
83 Posts
Joined Aug 2012
Jan 3, 2020
Pppar
Jan 3, 2020
83 Posts
Quote from grabdeal27 :
Did you tried reaching out at Twitter? Tell them the rebates from 11/27 are not moving while the ones from 12/1 are
Can someone start the twitter thread? Let's put it out.. why they are not procesding rebate based on submission time?
Jan 3, 2020
496 Posts
Joined Dec 2014
Jan 3, 2020
TopGun2000
Jan 3, 2020
496 Posts
Quote from Dkpar :
Can someone start the twitter thread? Let's put it out.. why they are not procesding rebate based on submission time?
Yeah, submitted mine on 11/28 and it's still in Received state. Their system mysteriously changed the submitted date to 12/03 at some point.
Jan 3, 2020
2,300 Posts
Joined Nov 2011
Jan 3, 2020
xnap30
Jan 3, 2020
2,300 Posts
Quote from TopGun2000 :
Yeah, submitted mine on 11/28 and it's still in Received state. Their system mysteriously changed the submitted date to 12/03 at some point.
I submitted 11/28, it's denied. Submission date shows 12/2 on details.

Called in again, the rep said she was really familiar with this promotion. Did manual override on them and now they all show "Approved".
Mentioned it'll take another 7 business days.

Only getting the difference of $700 - trade in, not the full $700
Last edited by xnap30 January 3, 2020 at 11:11 AM.
Jan 3, 2020
393 Posts
Joined Mar 2016
Jan 3, 2020
cwel
Jan 3, 2020
393 Posts
Quote from nixtech :
I'm starting to see a pattern here, seems that anyone who submitted right after the IMEI error issue got fixed on the 11/27 haven't gotten any of the rebates but those who submitted 12/1 and onwards seems to be getting them already. Hmmmm...
Submitted on 11/29 and 12/5 respectively, but have not got rebate for either.
Jan 3, 2020
807 Posts
Joined Jul 2008
Jan 3, 2020
rampen
Jan 3, 2020
807 Posts
Has anyone seen below status from USPS:

Your item was delivered to an individual at the address at 4:14 pm on December 28, 2019 in YORK, PA 17402

Im wondering about delivered to an individual, shouldnt it be a PO Box?
Jan 3, 2020
158 Posts
Joined Jan 2005
Jan 3, 2020
mjger
Jan 3, 2020
158 Posts
Tried to submit on 11/27 and had the imei issue. Finally Got it submitted on 12/2. Talked to TMobile on Twitter a few minutes ago and they said it will take 6-8 weeks from 12/2. Hopefully it gets processed faster than that.
Jan 3, 2020
28 Posts
Joined May 2012
Jan 3, 2020
newbee_vp
Jan 3, 2020
28 Posts
Do we need to do factory reset the iphone before sending it for trade -in ?

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Jan 3, 2020
530 Posts
Joined Sep 2009
Jan 3, 2020
CafeAngel
Jan 3, 2020
530 Posts
Compared with some of the eventful journey posted, I considered myself very lucky.
I have an old iPhone 7 128GB lying around.

- Got iPhone 11 64GB for $629 + tax at Costco (total duration about 2.5 hours) on 12/2
- Mailed in trade-in on 12/2
- Submit online rebate form on 12/2
- USPS delivered trade-in on 12/9
- Received trade-in value $68 as bill credit on 12/12
- Chatted with FB T-Force to unlock the phone on 12/16
- Received rebate card text (but I ignored) on 1/1 9pm
- The rebate tracker status changed to sent, with rebate card value $632 (full $700 rebate even though my phone was less than that) on 1/2
- Initiated ACH on 1/2
- The money showed up in my bank account as pending on 1/3
- Closed account on 1/3 (which is the last day of first month)
- Waiting for ACH to settle

Out of Pocket Cost = $629 phone + $51.89 tax + $70 first month - $700 credit = $50.89

Hopefully this helps some people.

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