Membership Wireless via Costco Warehouse [
Warehouse Locator] is offering
Up to $700 Back via Rebate (
One Time Bill Credit + Virtual Prepaid Card) when you
purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating
Costco Warehouse Wireless Center locations. Thanks ffly45
Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.
Qualifying/Eligible Trade-In Devices- Up to $700 (depending on condition):
- Apple iPhone XS/XS Max/XR or X
- Apple iPhone 8/8 Plus
- Apple iPhone 7/7 Plus
- Up to $500 (depending on condition):
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [
Info]
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the
forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.
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Top Comments
-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans
-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.
-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".
-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.
-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100
-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.
-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get
-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.
-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.
-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
This is ABSOLUTELY wrong
ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked
5,527 Comments
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everyone here followed all their rules. what's the problem with putting a spotlight on this issue through social media right now? even though the rules said we had 30 days after purchase to submit for rebate, did we wait 30 days to get the "imei not found" issue fixed? why does this have to be different?
someone who submitted both before and after 12/1 and had the latter approved already can make a much stronger case that there's some problem with their system which needs to be fixed right now.
The only obligation is that the rebate be processed in the timeline stated in the paperwork - "Allow up to 6 weeks for processing."
you get a big, fat "we're sorry for the inconvenience. we'll work to fix the issue as soon as we can", and jack$hit besides that.
i hope you don't think there's actual human beings going through the (tens of) thousands of rebate submissions and approving each one manually. it's an automated system designed to send out approvals on day 29/30 as long as all the qualifications are met. if that timeline has passed, it means there's an issue with their system (in this case, for all submissions from 11/27-11/30) that needs to be addressed before anyone gets their card.
you can choose to bring it to their attention now, or be a good foot-soldier and wait out the 8 weeks before doing the same thing.
there's absolutely no problem in asking them to justify why someone submitting in Dec got their money before another paying customer who had submitted in Nov. enough people enquiring about it will make them realize and address whatever system issue they're having for 11/27-11/30 rebates.
you get a big, fat "we're sorry for the inconvenience. we'll work to fix the issue as soon as we can", and jack$hit besides that.
i hope you don't think there's actual human beings going through the (tens of) thousands of rebate submissions and approving each one manually. it's an automated system designed to send out approvals on day 29/30 as long as all the qualifications are met. if that timeline has passed, it means there's an issue with their system (in this case, for all submissions from 11/27-11/30) that needs to be addressed before anyone gets their card.
you can choose to bring it to their attention now, or be a good foot-soldier and wait out the 8 weeks before doing the same thing.
there's absolutely no problem in asking them to justify why someone submitting in Dec got their money before another paying customer who had submitted in Nov. enough people enquiring about it will make them realize and address whatever system issue they're having for 11/27-11/30 rebates.
you get a big, fat "we're sorry for the inconvenience. we'll work to fix the issue as soon as we can", and jack$hit besides that.
i hope you don't think there's actual human beings going through the (tens of) thousands of rebate submissions and approving each one manually. it's an automated system designed to send out approvals on day 29/30 as long as all the qualifications are met. if that timeline has passed, it means there's an issue with their system (in this case, for all submissions from 11/27-11/30) that needs to be addressed before anyone gets their card.
you can choose to bring it to their attention now, or be a good foot-soldier and wait out the 8 weeks before doing the same thing.
there's absolutely no problem in asking them to justify why someone submitting in Dec got their money before another paying customer who had submitted in Nov. enough people enquiring about it will make them realize and address whatever system issue they're having for 11/27-11/30 rebates.
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i agree that if you call t-mobile now, they will not admit and/or care to look into this before 8 weeks has passed.
which is why it's important we ask about it publicly on social media, so that they have to address it right away. they care about complaints posted on twitter and facebook.
people got nowhere when they called about the "imei not found" issue. but it was fixed within a few hours after everyone went on twitter asking about it. there's power in unity. and it doesn't cost us anything to try to get our money back sooner than later.
you get a big, fat "we're sorry for the inconvenience. we'll work to fix the issue as soon as we can", and jack$hit besides that.
i hope you don't think there's actual human beings going through the (tens of) thousands of rebate submissions and approving each one manually. it's an automated system designed to send out approvals on day 29/30 as long as all the qualifications are met. if that timeline has passed, it means there's an issue with their system (in this case, for all submissions from 11/27-11/30) that needs to be addressed before anyone gets their card.
you can choose to bring it to their attention now, or be a good foot-soldier and wait out the 8 weeks before doing the same thing.
there's absolutely no problem in asking them to justify why someone submitting in Dec got their money before another paying customer who had submitted in Nov. enough people enquiring about it will make them realize and address whatever system issue they're having for 11/27-11/30 rebates.
Irony is that submissions from 11/27 to 11/30 are neither processed nor denied. So few reps are willing to take actions for those submissions at this point. There is a big void blackhole...
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