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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9,848 Comments

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Aug 06, 2020 12:43 PM
5,262 Posts
Joined Jul 2006
shahhereAug 06, 2020 12:43 PM
5,262 Posts
Quote from bclintonbj :
Better updated my LE to show requiring 12 months of property tax at closing... I've got a full escrow account with my current mortgage... are they really going to make me drop $$$$ at closing and wait for it back from current escrow?

If your taxes are due right after your close then yes as they don't have a way to transfer the old escrows from your old lender to you. Unless you can confirm from your old lender that they have already made payment that's the way and most lenders that pay electronically wont pay until almost the end of the due date.


I am in the same boat as my School Taxes in PA are due end of August and will have to float to money as I am 12 months paid up to the current lender and hopefully they wont ship that to the County along with Better and then I'll have to wait for the Tax dept to refund which I think will be a pain instead of just getting an escrow refund from old lender.


Only other Option is to pay it yourself if thats possible but still requires you to float double the Escrow money. I cant do that either as the offices are not open due to Covid and wont have in person hours (receipt proof) until the 19th.


Shahhere
Aug 06, 2020 01:04 PM
607 Posts
Joined Dec 2013
cdancer20Aug 06, 2020 01:04 PM
607 Posts
I hadn't realized but I got my $2500 credit on my card on July 21st. It took right at 5 weeks from closing.
Aug 06, 2020 01:10 PM
5,262 Posts
Joined Jul 2006
shahhereAug 06, 2020 01:10 PM
5,262 Posts
Quote from cdancer20 :
I hadn't realized but I got my $2500 credit on my card on July 21st. It took right at 5 weeks from closing.

Just to clarify when does the Task open up about adding the Amex Card number? I am closing Saturday but dont have the Amex task just yet or being asked the last 4 of Amex card number.


Shahhere
Aug 06, 2020 01:16 PM
1,549 Posts
Joined Aug 2012
HarryS4062Aug 06, 2020 01:16 PM
1,549 Posts
Quote from Mikey122687 :
How are people doing the 2nd refi with Better when the 1st refi is not showing up on the application?

Mine is showing my original lender and not Better.

Any issue with it later on during underwriting?
No issues in underwriting so long as the application clearly lists which loan is already paid off and if there is a loan that is not shown in your credit report yet, you should be able to manually add it on when you fill the initial application. If you have not, then you have to let your processor know to update accordingly before it goes to underwriting. Also, you will have a 3 way conf call initiated by Core Logic and the paid-off-lender to verify that the loan has been paid off in full if it does not reflect on your credit report. Even if you send the paid off statement from old lender they will want this call to happen.
Make yourself available on your cell phone soon as this task shows up - the task will list the date by which this call will be done and usually it will be on that date that you get the call.
Aug 06, 2020 01:17 PM
554 Posts
Joined Jan 2013
hello3232Aug 06, 2020 01:17 PM
554 Posts
Quote from shahhere :
Just to clarify when does the Task open up about adding the Amex Card number? I am closing Saturday but dont have the Amex task just yet or being asked the last 4 of Amex card number.


Shahhere
I was told it would show up when I received the documents with the 3 day review period, but my closing expert made it show up earlier since I had asked about it.
Aug 06, 2020 01:18 PM
1,549 Posts
Joined Aug 2012
HarryS4062Aug 06, 2020 01:18 PM
1,549 Posts
Quote from shahhere :
Just to clarify when does the Task open up about adding the Amex Card number? I am closing Saturday but dont have the Amex task just yet or being asked the last 4 of Amex card number.


Shahhere
For my first 2 refis, the task showed up just after the initial CD was posted. For my next two, when the task did not show up even after I had got the final CD, I had to ask the closing expert to manually add it and they did so at that time.
Aug 06, 2020 01:21 PM
395 Posts
Joined Dec 2011
digdugglerAug 06, 2020 01:21 PM
395 Posts
Has anyone had success contacted Amex directly to confirm qualification?

I applied on 7/16 but stopped once I got to the final landing page, didn't finish all my tasks, didn't lock my rate and am know dealing with a LO trying to confirm I qualify. It's been a couple days and he's 'waiting to hear back'. I don't know what defines an 'application' by 7/25 and they are indicating I didn't qualify, but don't really know. I don't want to lock my rate and be out of the appraisal amount if it turns out I don't qualify. I only have til 8/15 to lock or my application is trashed.

Someone mentioned to me there is information in this thread to that effect, but I can't come up with any search terms for Amex contact that don't basically return the whole 500+ page thread Smilie
Last edited by digduggler August 6, 2020 at 06:29 AM.

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Aug 06, 2020 01:28 PM
166 Posts
Joined Jan 2013
bclintonbjAug 06, 2020 01:28 PM
166 Posts
Quote from digduggler :
Has anyone had success contacted Amex directly to confirm qualification?

I applied on 7/16 but stopped once I got to the final landing page, didn't finish all my tasks, didn't lock my rate and am know dealing with a LO trying to confirm I qualify. It's been a couple days and he's 'waiting to hear back'. I don't know what defines an 'application' by 7/25 and they are indicating I didn't qualify, but don't really know. I don't want to lock my rate and be out of the appraisal amount if it turns out I don't qualify. I only have til 8/15 to lock or my application is trashed.
I asked my LO and he said it was showing. I think I locked after 7/25 as well.
Aug 06, 2020 01:33 PM
2,476 Posts
Joined Jun 2011
savemybucksAug 06, 2020 01:33 PM
2,476 Posts
Quote from Mikey122687 :
Miguel Alvarez isn't too bad. I heard bad things about him but in my case, he did everything right.
When did you receive the reply that mentions this $1k beating the offer?
Aug 06, 2020 01:43 PM
7,651 Posts
Joined Sep 2008
DogAndPonyAug 06, 2020 01:43 PM
7,651 Posts
Five weeks and I still haven't received my credit. Hopefully by the end of August.
Aug 06, 2020 01:55 PM
395 Posts
Joined Dec 2011
digdugglerAug 06, 2020 01:55 PM
395 Posts
Quote from bclintonbj :
I asked my LO and he said it was showing. I think I locked after 7/25 as well.
I called in again, they said I didn't qualify and the best they could do is a $500 credit. According to that LO, I had to lock my rate by 7/25. But according to the guy that answered the phone, I had the AMEX tag on my application, so I should (but he could not confirm that). So this is all weird. I scheduled a call Monday with the LO that is actually listed on Better (I've only been able to get people 'on the team' til now on the phone).

Then it becomes a question of paying 7k to lock a rate I've got on a 5/5 ARM that's up in 2 years (2% + 5 year treasury note)
Last edited by digduggler August 6, 2020 at 07:06 AM.
Aug 06, 2020 02:09 PM
499 Posts
Joined Feb 2012
Mikey122687Aug 06, 2020 02:09 PM
499 Posts
Quote from savemybucks :
When did you receive the reply that mentions this $1k beating the offer?
Yesterday
Aug 06, 2020 02:24 PM
166 Posts
Joined Jan 2013
bclintonbjAug 06, 2020 02:24 PM
166 Posts
Quote from digduggler :
I called in again, they said I didn't qualify and the best they could do is a $500 credit. According to that LO, I had to lock my rate by 7/25. But according to the guy that answered the phone, I had the AMEX tag on my application, so I should (but he could not confirm that). So this is all weird. I scheduled a call Monday with the LO that is actually listed on Better (I've only been able to get people 'on the team' til now on the phone).

Then it becomes a question of paying 7k to lock a rate I've got on a 5/5 ARM that's up in 2 years (2% + 5 year treasury note)
I got a text from better on 7/27 that also said

"Hello, this is Jackson with Better Mortgage. I'm reaching out because I wanted to touch base regarding your application with us using the American Express Promotion for a $2,500 statement credit and $550 appraisal voucher. Please do not hesitate to reach out with any questions or concerns."

Somebody is in trouble if amex or better does not honor the $2500 credit after confirming my file is marked with it and advertising with it before rate lock.
Aug 06, 2020 02:28 PM
25 Posts
Joined Apr 2020
wj_cmAug 06, 2020 02:28 PM
25 Posts
Quote from cdancer20 :
I hadn't realized but I got my $2500 credit on my card on July 21st. It took right at 5 weeks from closing.
Is this your second refinance with Better and did you use the same amex card?

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Aug 06, 2020 02:30 PM
2,476 Posts
Joined Jun 2011
savemybucksAug 06, 2020 02:30 PM
2,476 Posts
Quote from Mikey122687 :
Yesterday
that gives me hope, was your application AND locking date before the terms changed to $100?

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