Did this coupon
work for you?
work for you?
There is no Citi 4 year warranty. There is no Costco warranty.
There continues to be a lot of confusion about Costco and the Costco Citi Visa with respect to warranties on items purchased at Costco as well as the Costco Return Policy. To be clear, there is no Costco Warranty as Costco does not provide warranties. The Costco Return Policy is a satisfaction guarantee without a time limit except for a specific list of exclusions. For example, TV's, computers and major appliances are limited to 90 days while monitors and routers are under the regular satisfaction guarantee. However, you should treat that unspecified time period as a trade-in program as that abuse will eventually get that satisfaction guarantee policy changed for the worse. On select items such as TV's, computers and major appliances, Costco has an agreement with the manufacturers to extend the regular manufacturer warranty from 1 year to 2 years. The manufacturer is providing the warranty, not Costco. Costco offers their Concierge Service as means of assisting customers with obtaining some limited tech support and connecting with the manufacturer warranty claims departments. If you use your Costco Citi Visa Credit Card to purchase a New item (from anywhere) that is covered by a manufacturer warranty then Citi Visa extends the manufacturer warranty an additional 2 years (with some exceptions) under the same terms as the manufacturer warranty. If your manufacture warranty covers the issue that your item has, but it's past the expiration of the manufacturer warranty then the Costco Citi Visa would reimburse you for the cost of fixing the or reimburse the entire cost of the purchase for up to 2 years past the end manufacturer warranty. If you purchase an extended warranty then the 2 Year Citi Visa Warranty (really an insurance product) is applied after the end of the manufacturer warranty and the extended warranty. The max combined warranty for Citi Visa purposes is 7 years. For example, if you purchase an item with a 7 year manufacturer warranty then the Citi Visa warranty would not apply. |
The link has been copied to the clipboard.
403 Comments
Your comment cannot be blank.
Featured Comments
There continues to be a lot of confusion about Costco and the Costco Citi Visa with respect to warranties on items purchased at Costco as well as the Costco Return Policy. To be clear, there is no Costco Warranty as Costco does not provide warranties.
The Costco Return Policy is a satisfaction guarantee without a time limit except for a specific list of exclusions. For example, TV's, computers and major appliances are limited to 90 days while monitors and routers are under the regular satisfaction guarantee. However, you should treat that unspecified time period as a trade-in program as that abuse will eventually get that satisfaction guarantee policy changed for the worse.
On select items such as TV's, computers and major appliances, Costco has an agreement with the manufacturers to extend the regular manufacturer warranty from 1 year to 2 years. The manufacturer is providing the warranty, not Costco. Costco offers their Concierge Service as means of assisting customers with obtaining some limited tech support and connecting with the manufacturer warranty claims departments.
If you use your Costco Citi Visa Credit Card to purchase a New item (from anywhere) that is covered by a manufacturer warranty then Citi Visa extends the manufacturer warranty an additional 2 years (with some exceptions) under the same terms as the manufacturer warranty. If your manufacture warranty covers the issue that your item has, but it's past the expiration of the manufacturer warranty then the Costco Citi Visa would reimburse you for the cost of fixing the or reimburse the entire cost of the purchase for up to 2 years past the end manufacturer warranty. If you purchase an extended warranty then the 2 Year Citi Visa Warranty (really an insurance product) is applied after the end of the manufacturer warranty and the extended warranty. The max combined warranty for Citi Visa purposes is 7 years. For example, if you purchase an item with a 7 year manufacturer warranty then the Citi Visa warranty would not apply.
**Stutter****
Gotta go with Costco. GOTTA GO WITH COSTCO!! great return policy. Mash potatoes can wait!
Edit: Ok I was trying too hard to be funny as Jim Carrey. disregard.
Happy Thanksgivings!
Sign up for a Slickdeals account to remove this ad.
I also when I click on tracking number .. I see
Tracking Status
Your package has been consigned to our carrier. Due to high holiday volumes, delivery information may take 2 - 4 business days to update. We apologize for the inconvenience this may cause you.
.. on the fun part I was charged and posted to my credit card on 11/27 ..
Check on the App, did not get any type of confirmation # from the Rep nor did I get a confirmation email when the order showed up 2 days ago.
Mine has said Return In Progress since 12/5..
I also when I click on tracking number .. I see
Tracking Status
Your package has been consigned to our carrier. Due to high holiday volumes, delivery information may take 2 - 4 business days to update. We apologize for the inconvenience this may cause you.
.. on the fun part I was charged and posted to my credit card on 11/27 ..
Ironically a friend of mine (who lives one state over & ordered his after mine) had his shipped out Friday, it was sent to USPS via UPS and is out for delivery today.
A few other slickdealers have got there stuff already so hope our comes in soon or at least updates..
A few other slickdealers have got there stuff already so hope our comes in soon or at least updates..
Thanks for the update . But one thing I don't buy is .. they charged us even before there is nothing on the shipment..
Couldn't agree more, don't see why they charged us almost 2 weeks ago yet can't ship a item that they have a surplus of inventory at their warehouses AND stores.
Please let us know if your replacement order or original order ever scan!
Please let us know if your replacement order or original order ever scan!
True ..Sure will do
Amazing how the ps5s are shipping out faster from Costco than the airpod Pros..
Hopefully by Friday we will have a update.
Hopefully by Friday we will have a update.
Hoping we don't get the faked ones .. still no progress on replacement order .. should have gone with Walmart but Costco has better return and warranty support with costa visa .. I wonder why it's take more than 3 weeks for shipment..
Sign up for a Slickdeals account to remove this ad.
I had no urgent need for this and shipping estimate was 12/18 when I ordered so I just waited patiently. Costco shipping isn't nearly comparable as Amazon. I had similar delay for another item I ordered on Costco website in November that came eventually. So I suggest just hang in a bit longer.
I had no urgent need for this and shipping estimate was 12/18 when I ordered so I just waited patiently. Costco shipping isn't nearly comparable as Amazon. I had similar delay for another item I ordered on Costco website in November that came eventually. So I suggest just hang in a bit longer.
Costco is using UPS innovation as the shipping carrier which known to be slow in delivery time. However, in my case there was no status update from UPS site nor USPS site. Shipped on 11/27, 12/8 replacement order was placed and today I received shipping notification. Hope this time will be smooth delivery.
Why do you think you can end up with fake ones through Costco? Has this ever happened to someone? I just received mine and now you make me think how do we confirm whether they are real or not?
FYI- you will get your visa cash back whenever your next statement is ready.
Labeled with made in China vs made in Vietnam .. YouTube source
I don't think Costco sends fake one but when third party involved in any case I get scared ..
May be thinking too much 🙃
FYI- you will get your visa cash back whenever your next statement is ready.
How to check how mush CB we got ? In statement ?
Sign up for a Slickdeals account to remove this ad.