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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Jul 2013
L8: Grand Teacher
> bubble2 3,112 Posts
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madmax718
12-20-2020 at 09:05 AM.
12-20-2020 at 09:05 AM.
Quote from daihung :
I also have the Select Choice SLCULTT50. Am I not available again for the 3rd or 4th time this year? Have anyone with Select Choice gotten a free line this year?

I think the only perks for SLCULTT50 was that they upgraded the $10 3GB data to unlimited data for free. There was nothing else that can benefit this old grandfathered plan unless I'm on Simple Choice or other newer plan.

All in all, I have 5 lines, 2 lines with unlimited high speed data, and the 3 lines with 30mb high speed data and unlimited 2g speed. The 2G speed works ok with whatsapp and other low bandwidth apps. If T-Mobile 2g ever go away, then I'd be force to upgrade my plan. I'm paying about $105 after tax and 15% discount. Still can't find a cheaper plan than mine. I guess with all the free lines that TMobile is giving out to all other plans, my plan isn't as good anymore.
I believe the 2g speed still runs on the 3g/4gLTE/HSPA network. So your phone will still work, just throttled to "2g" speeds not "2g" network.
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Joined Apr 2013
L3: Novice
> bubble2 299 Posts
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WhiskyTango
12-20-2020 at 09:05 AM.
12-20-2020 at 09:05 AM.
Quote from Jman100 :
That's me! To clarify, not an employee, just a customer with way too much time on my hands. 😁

Ah, I read too fast and assumed without researching.

Thank you for service.
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Joined May 2017
L4: Apprentice
> bubble2 383 Posts
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xalagaco
12-20-2020 at 09:05 AM.
12-20-2020 at 09:05 AM.
Quote from lmoney783 :
So which is the Esim number? Where do I find that
In Settings, obviously.
EID is eSIM version of SIM. EID has more digits than SIM.
BTW, MEID and IMEI are the same thing, except for the check digit.
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Last edited by xalagaco December 20, 2020 at 09:21 AM.
Joined Sep 2017
L5: Journeyman
> bubble2 581 Posts
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orram
12-20-2020 at 09:07 AM.
12-20-2020 at 09:07 AM.
FB chat saying there's a $20 assistance fee or they could show me how to do it for free
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Joined Jun 2020
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PentiumIV
12-20-2020 at 09:07 AM.
12-20-2020 at 09:07 AM.
Why can't we add this free line at Costco for $200 as last time? It's just adding a line as normal then what's the reason can't stack with $200 Byod? Which is the doc that says this?
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Joined Nov 2010
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LloydC
12-20-2020 at 09:08 AM.
12-20-2020 at 09:08 AM.
Quote from Kogunti96 :
They charge $10 bucks plus tax usually but they sent me one for free!
Quote from dtwelve89 :
I called 611 and a rep was able to help me add a line with no problem. I just had to pay $10 for the sim card and it will be here in a few days. SOC code: FRLTULF2.

I called Costco and they said they give the sim for free, but they wouldn't say what promos they have on the phone.
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Joined Dec 2013
L3: Novice
> bubble2 152 Posts
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Kogunti96
12-20-2020 at 09:08 AM.
12-20-2020 at 09:08 AM.
Quote from orram :
FB chat saying there's a $20 assistance fee or they could show me how to do it for free
Just call 611 and be persistent and they will wave it off!
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Joined Sep 2018
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DanielF3054
12-20-2020 at 09:09 AM.
12-20-2020 at 09:09 AM.
I just got a text that said..
You have been un-enroll from tmobile your promotional discount..
then another text follow by:
Congrats! you will receive your promotion service discount from t-mobile as long as your maintain eligibility....

Anyone get the same thing?
On t-mobile one plan, this line would be 10th line, i did it via phone call earlier, did the Nov line on us.
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PentiumIV
12-20-2020 at 09:10 AM.
12-20-2020 at 09:10 AM.
Quote from DanielF3054 :
I just got a text that said..
You have been un-enroll from tmobile your promotional discount..
then another text follow by:
Congrats! you will receive your promotion service discount from t-mobile as long as your maintain eligibility....

Anyone get the same thing?
On t-mobile one plan, this line would be 10th line, i did it via phone call earlier, did the Nov line on us.

Do you see under applied promotions and discounts?
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Joined Jan 2016
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BronxDiplomat
12-20-2020 at 09:11 AM.
12-20-2020 at 09:11 AM.
Quote from ciphercodes :
T-mobile ONE All-in Promo FRLTUL2LP is not eligible again Frown

It never will be. That SOC is capped at 2. I had the same issue and made them change mine to FRLTULF2. Now I get the free lines.
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linda85
12-20-2020 at 09:11 AM.
12-20-2020 at 09:11 AM.
Quote from BOOMGOESTHEDYNAMITE :
Hello, don't want anyone who had Nov's free line 3 on us to be alarmed and if possible, I'd advise to wait before adding this 12/20 free line. Why? I had "combined Line on Us 2" back in Sept. The system dropped it off twice about 24h later, after having told by reps that it would stay. I see that those who got 12/20 promo shows the same "combined Line on Us 3" like mine did back in late Sept (Line on Us 2 combined x$).

UNLESS they fix the system today, in my experience if you cannot have 2 of the same named Promo. Proof for my "combined Line on Us 2" back in Sept -- which dropped off again and again. System will not allow same named promos. I hope this is not the case for 12/20 free line b/c I myself would like to add another free line of course.

Please report back if your 12/20 "combined Line on Us 3" promo sticks in the next 48hrs.

https://imgur.com/mrfvK1y

I think yours didn't stick because you added 2 lines on the same promo line on us 2.
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Joined Aug 2011
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atoolio
12-20-2020 at 09:11 AM.
12-20-2020 at 09:11 AM.
Thank you! I just signed up for the extra line! Have to keep everything same for one year and then can do whatever I want with the other lines! Glad I just switched over from Verizon!
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Joined Apr 2010
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sd2468
12-20-2020 at 09:14 AM.
12-20-2020 at 09:14 AM.
Anyone know the maximum number of lines for T-mobile ONE? I have 8, one of which is the FREE LINE ON US from before. When I try to add a line, I get the message that it's time to upgrade my plan to Magenta at a cost of $100 more.
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orram
12-20-2020 at 09:14 AM.
12-20-2020 at 09:14 AM.
Quote from Kogunti96 :
Just call 611 and be persistent and they will wave it off!

Thanks doing that right now.
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Joined Sep 2018
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DanielF3054
12-20-2020 at 09:15 AM.
12-20-2020 at 09:15 AM.
Quote from Quadcore01 :
Do you see under applied promotions and discounts?
Looks the same to me as before i added this line. So i am not sure what they mean in the text.
$40 AutoPay Discount
$30 This One's on Us (AAL)
$30 2020 Line On Us
$30 2020 Line On Us 2
$30 2020 Line on Us 3 (Additional Lines)
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