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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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4.2K Comments

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Dec 24, 2020 12:41 AM
369 Comments
Joined Nov 2006
mralexDec 24, 2020 12:41 AM
369 Comments
Quote from PoLusImo View quoted comment :
Is 50% OFF via monthly credits for sure will work with this deal? Also, I added this free on 20th, can I just order phone on the website and system would pick-it up? Any idea, if pixel comes unlocked? https://www.t-mobile.com/cell-pho...ixel-4a-5g
If you just added a new line, you can get the Pixel 4a 5G 50% off deal (I'm going to do the same too).
You can even just ordered it online yourself as an upgrade to your new line.
For LOU3, after I got the line at Costco I contacted T-Force to get the Pixel 4a 5G deal (It was free with trade-in at that time) but the agent insisted charging $20 assistance fee. She told me to just order it myself and I'd get the 100% discount even though the website only showed 50%. She said "just came back with the screenshot of the chat if I ended up with only 50%). I haven't got the bill yet but my Account History does show the correct promotion with 100% credit.
No, the phone is locked. You'll need to (1) pay it off early, and (2) use it on T-Mobile for 40 days before you can request an unlock.
Dec 24, 2020 12:52 AM
78 Comments
Joined Dec 2012
ChowiiDec 24, 2020 12:52 AM
78 Comments
Quote from MrApeture View quoted comment :
People need to read the FARKING ORIGINAL POST PLUS THE WIKI before posting the same damn questions over and over. And stop trying to combine Costco $100 rebates or free phones with the free line.

Folks, take it'll only take 5 minutes to read the OP instead of hours of frustration being on the phone with T-Mobile asking them why you aren't getting credits that you weren't eligible to get in the first place.
I can't wait till next month when the Costco rebaters and those who got ineligible free phones such as a One Plus 8 have there free lines converted to paid lines. Reps can't do anything cause system won't allow them to override. All these folks will be bitching and moaning about T-mobile, Can't wait for the ranting to begin. EEK!Confused Yippee Kii Yay MF!!
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1
Dec 24, 2020 12:58 AM
78 Comments
Joined Dec 2012
ChowiiDec 24, 2020 12:58 AM
78 Comments
Quote from mkk_deals View quoted comment :
Thanks! So I will not try the oneplus 8 trick. I do however want to get iphone 12 mini after iPhone 8 trade in. I think this is not conflicting with free line offer as iphone 12mini doesn't need a new line anyway
Once you get your free line, then upgrade for the free IPhone 12 mini.
Dec 24, 2020 1:05 AM
369 Comments
Joined Nov 2006
mralexDec 24, 2020 1:05 AM
369 Comments
Quote from Chowii View quoted comment :
I can't wait till next month when the Costco rebaters and those who got ineligible free phones such as a One Plus 8 have there free lines converted to paid lines. Reps can't do anything cause system won't allow them to override. All these folks will be bitching and moaning about T-mobile, Can't wait for the ranting to begin. Yippee Kii Yay MF!!
Just curious. Has T-Mobile done this before? Forcing a conversion from a free line to a paid line because you also signed up for some 3rd party promotion?
Dec 24, 2020 1:11 AM
366 Comments
Joined Feb 2014
BigB89Dec 24, 2020 1:11 AM
366 Comments
Quote from Chowii View quoted comment :
I can't wait till next month when the Costco rebaters and those who got ineligible free phones such as a One Plus 8 have there free lines converted to paid lines. Reps can't do anything cause system won't allow them to override. All these folks will be bitching and moaning about T-mobile, Can't wait for the ranting to begin. EEK!Confused Yippee Kii Yay MF!!
Is OP a T-Mobile employee ? I am just confused as to what to follow.. I skipped this round of free line altogether in the hope for better free line deal in 2021 .
Dec 24, 2020 1:13 AM
366 Comments
Joined Feb 2014
BigB89Dec 24, 2020 1:13 AM
366 Comments
Quote from Chowii View quoted comment :
Once you get your free line, then upgrade for the free IPhone 12 mini.
Why you need this free line only for iPhone 12 mini promotion ? You could use any line for that promotion as long as you have a line available ..
Last edited by BigB89 December 23, 2020 at 05:30 PM.
Dec 24, 2020 1:14 AM
414 Comments
Joined May 2017
xalagacoDec 24, 2020 1:14 AM
414 Comments
Quote from MrApeture View quoted comment :
People need to read the FARKING ORIGINAL POST PLUS THE WIKI before posting the same damn questions over and over. And stop trying to combine Costco $100 rebates or free phones with the free line.

Folks, take it'll only take 5 minutes to read the OP instead of hours of frustration being on the phone with T-Mobile asking them why you aren't getting credits that you weren't eligible to get in the first place.
I wholeheartedly agree about reading the OP and also doing a search instead of asking the same questions over and over again.
Now about Costco... They're currently running a free A11 and $100 shop card deal. This is NOT the BYOD mentioned in the OP, which expired before this round started.
Whether you can also double dip on 50% off 4a 5G, I think you're pushing it.

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Dec 24, 2020 1:32 AM
366 Comments
Joined Feb 2014
BigB89Dec 24, 2020 1:32 AM
366 Comments
Quote from xalagaco View quoted comment :
I wholeheartedly agree about reading the OP and also doing a search instead of asking the same questions over and over again.
Now about Costco... They're currently running a free A11 and $100 shop card deal. This is NOT the BYOD mentioned in the OP, which expired before this round started.
Whether you can also double dip on 50% off 4a 5G, I think you're pushing it.
I don't think 50% off 4a is really a double dip .. that can be done on any line unless people don't have original lines or free lines left to take advantage of ..
Dec 24, 2020 1:33 AM
223 Comments
Joined Jun 2008
siameditionDec 24, 2020 1:33 AM
223 Comments
Quote from BigB89 View quoted comment :
Is OP a T-Mobile employee ? I am just confused as to what to follow.. I skipped this round of free line altogether in the hope for better free line deal in 2021 .
It's simple as if your SOC code is on the list .
You haven't cancelled any line in the past 90 days.
You haven't max out the Line on your account.

That's it....

Problem is... Some want to get FREE line with extra topping even ask CSR / T-Force to change their plan to something that may not work but CSR do it anyway. Then the problem start to arise two months later when the bills shown up differently or try to get Phone for free or deep discount to go along with the FREE line either go to Costco or CSR even though OP had been warned on the front page.

You will see it going on like this everytime T-Mobile give a FREE line.

Some of the old plan that come with limited data plan like 2 ..4...6..10.. GB per month which no longer available so the system automatic charge for extra data every month.
Dec 24, 2020 1:44 AM
2.4K Comments
Joined Sep 2009
PoLusImoDec 24, 2020 1:44 AM
2.4K Comments
Great, I missed that fee one then! I presume Galaxy S7 was on the list for eligible trade-in devices. Did you get any bill after Line on Us 3 (November one) was added?
Quote from mralex View quoted comment :
If you just added a new line, you can get the Pixel 4a 5G 50% off deal (I'm going to do the same too).
You can even just ordered it online yourself as an upgrade to your new line.
For LOU3, after I got the line at Costco I contacted T-Force to get the Pixel 4a 5G deal (It was free with trade-in at that time) but the agent insisted charging $20 assistance fee. She told me to just order it myself and I'd get the 100% discount even though the website only showed 50%. She said "just came back with the screenshot of the chat if I ended up with only 50%). I haven't got the bill yet but my Account History does show the correct promotion with 100% credit.
No, the phone is locked. You'll need to (1) pay it off early, and (2) use it on T-Mobile for 40 days before you can request an unlock.
Dec 24, 2020 1:47 AM
78 Comments
Joined Dec 2012
ChowiiDec 24, 2020 1:47 AM
78 Comments
Quote from BigB89 View quoted comment :
Why you need this free line only for iPhone 12 mini promotion ? You could use any line for that promotion as long as you have a line available ..
Yes, for existing line. I believe the user was going to add line and get the iPhone mini 12 on the new line at the same time. I don't think that is stackable. He can add new line and then later upgrade iPhone 12 mini by trading his iPhone 8 in. Does that make sense now?
Dec 24, 2020 1:50 AM
414 Comments
Joined May 2017
xalagacoDec 24, 2020 1:50 AM
414 Comments
Quote from BigB89 View quoted comment :
I don't think 50% off 4a is really a double dip .. that can be done on any line unless people don't have original lines or free lines left to take advantage of ..
50% off 4a 5G deal does require a new line.
Dec 24, 2020 1:55 AM
78 Comments
Joined Dec 2012
ChowiiDec 24, 2020 1:55 AM
78 Comments
Quote from BigB89 View quoted comment :
Is OP a T-Mobile employee ? I am just confused as to what to follow.. I skipped this round of free line altogether in the hope for better free line deal in 2021 .
Not sure, but Op has insider information and has document what is stackable and what is not. Folks trying to stack free line w One Plus 8 phones are taking a chance. Free line may convert to paid line. We will find out in a month when those who got the One Plus 8 will be back posting their stories. It will be thrilling to hear the rants then lol
Dec 24, 2020 1:57 AM
614 Comments
Joined May 2007
TelemachusDec 24, 2020 1:57 AM
614 Comments
Quote from Nwz View quoted comment :
It happened to me last time. 1st csr added a free line ys a paid line which was ported in. 2 days later another Csr fixed it instantly and saying if it was after certain date then thats very complicated to fix.
Note: make sure the csr completely remove the line leaving a memo/note for future reference; not cancel. Then it will not affect your account.
Well... they claim they will drop off after my next billing cycle and credit me the charges back... and they gave me an insider discount for the inconvenience.

At least through T-Force it is all in writing.

And the 20% off the entire line is a nice perk!

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Dec 24, 2020 1:59 AM
2.7K Comments
Joined Jan 2009
fithosDec 24, 2020 1:59 AM
2.7K Comments
Quote from Telemachus View quoted comment :
Well... they claim they will drop off after my next billing cycle and credit me the charges back... and they gave me an insider discount for the inconvenience.

At least through T-Force it is all in writing.

And the 20% off the entire line is a nice perk!
The insider discount is the king. It's the most useful of all T-Mobile discounts. Congrats

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