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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

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4.2K Comments

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Dec 25, 2020 8:07 PM
1.2K Comments
Joined Aug 2016
taleefoonkaDec 25, 2020 8:07 PM
1.2K Comments
Quote from rampen View quoted comment :
What's the difference between the two?
this current free line promo supposes to be 2020 Line on us 4 but their system is messed up and it says 2020 line on us 3 which will screw up the original 2020 line on us 3 and that's why too many people are having issues.
1
Dec 25, 2020 8:13 PM
121 Comments
Joined Sep 2018
DanielF3054Dec 25, 2020 8:13 PM
121 Comments
Quote from gotojanoo View quoted comment :
LMAO. All reps are noobs today. Tried to call twice. both time they are not able to figure it out why it went up $30 . They says they cant see any increase from their side. WTF.
I am just going to wait for my billing cycle and then go back if my bill is indeed 30 dollars more.
Dec 25, 2020 8:15 PM
316 Comments
Joined Aug 2009
skim32Dec 25, 2020 8:15 PM
316 Comments
Wait.. This promo is called 2020 Line On Us 4? I got the 2020 Line On Us 2 promo back in September. Did I miss one in between?
Dec 25, 2020 8:21 PM
487 Comments
Joined Nov 2009
Blitz64Dec 25, 2020 8:21 PM
487 Comments
Quote from gotojanoo View quoted comment :
LMAO. All reps are noobs today. Tried to call twice. both time they are not able to figure it out why it went up $30 . They says they cant see any increase from their side. WTF.
That is correct. What the reps see in their computer is the accurate version with no increase.

What you see on the website is the buggy glitch version with $30 increase.

When the final pdf bill statement comes out, that will be the most accurate version so both you and reps will see the same thing.
Dec 25, 2020 8:22 PM
305 Comments
Joined Jul 2013
mydeals503Dec 25, 2020 8:22 PM
305 Comments
does data included? last time i got a free line but only voice but no data...
Dec 25, 2020 8:31 PM
3.9K Comments
Joined Aug 2008
wolverine88Dec 25, 2020 8:31 PM
3.9K Comments
Quote from mydeals503 View quoted comment :
does data included? last time i got a free line but only voice but no data...
call them, that what I did this morning, had to call them to add data on free line 3 and 4.

Now I have 8 lines and 1 apple watch for about $160 ish per month. only 2GB data though, checking on my employee's program to see if there is any promo there....
Dec 25, 2020 8:31 PM
4.5K Comments
Joined Dec 2008
GulllyBoYDec 25, 2020 8:31 PM
4.5K Comments
Quote from mydeals503 View quoted comment :
does data included? last time i got a free line but only voice but no data...
It wil have same benefits that your othe lines has

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Dec 25, 2020 8:34 PM
2.9K Comments
Joined Nov 2006
Tike71Dec 25, 2020 8:34 PM
2.9K Comments
Quote from andy12345 View quoted comment :
I had
$30 "2020 Line on Us" from July
$30 "2020 Line on Us 3" from Nov
After recently adding the 4th line on Us, I can see "2020 Line on us 3" on my account, but the discount amount didn't double, upon inspection, it appears the "2020 Line on Us 3" from Nov was gone. Contacted T-Force trying to get it fix, and was told it is going to take 2 billing cycles to get it fix. Check back on my account, all my "2020 Line on Us" promo are now gone, account monthly went up by $60. T-Force assure it will be fixed in 2 billing cycles, should I be worried? Will they be able to fix this type of issue two months from now if the system failed to pickup whatever they promised?

Update: Add via T-Force, using my own sim card. Did not stack anything else with the "2020 Line on Us 4" line.
Last edited by Tike71 December 25, 2020 at 12:38 PM.
Dec 25, 2020 8:49 PM
1.9K Comments
Joined Dec 2018
purpledime18Dec 25, 2020 8:49 PM
1.9K Comments
Quote from Blitz64 View quoted comment :
That is correct. What the reps see in their computer is the accurate version with no increase.

What you see on the website is the buggy glitch version with $30 increase.

When the final pdf bill statement comes out, that will be the most accurate version so both you and reps will see the same thing.
My bill generates this morning with extra charge of $30 as I see under my account. After I added a new line on 12/22, the system removed LOU 3, which caused $30 bill increase. This is headache.
Dec 25, 2020 8:58 PM
2.4K Comments
Joined Sep 2009
PoLusImoDec 25, 2020 8:58 PM
2.4K Comments
Did your bill already generate or will generate today?
Quote from purpledime18 View quoted comment :
My bill generates this morning with extra charge of $30 as I see under my account. After I added a new line on 12/22, the system removed LOU 3, which caused $30 bill increase. This is headache.
Dec 25, 2020 9:08 PM
256 Comments
Joined Jun 2007
paulmike3Dec 25, 2020 9:08 PM
256 Comments
Quote from ChildishGambino View quoted comment :
My SOC is FRLTULF2. When I go in the link in the post, I see "Add a new line" on the top and when I proceed, it says $10 due today and $20 due monthly.
I saw in the previous post that once the SIM is shipped, the monthly fee will show as a discount and the line will basically be free. Can someone confirm this? 3k+ replies yet I don't see any concrete answer..
The wait time on the phone is 3+ hours so I'm willing to do it online but in the right way.
Would like to know this as well. My SOC is eligible, but I see the $10 today/$20 monthly when on the add new line page, and not sure if that's what I should be seeing?
Dec 25, 2020 9:13 PM
30 Comments
Joined Mar 2011
sushah23Dec 25, 2020 9:13 PM
30 Comments
I had the same issue and after following the instructions I was able to get the discount to get reflected on my line!! Thanks a lot!!
Dec 25, 2020 9:15 PM
255 Comments
Joined Nov 2018
ChildishGambinoDec 25, 2020 9:15 PM
255 Comments
Quote from paulmike3 View quoted comment :
Would like to know this as well. My SOC is eligible, but I see the $10 today/$20 monthly when on the add new line page, and not sure if that's what I should be seeing?
I made sure by chatting with the rep on the App. Your SOC might be different from mine so you should proceed the line addition and then talk with the rep to verify the promo.
Dec 25, 2020 9:34 PM
3.3K Comments
Joined Jan 2007
waterchangeDec 25, 2020 9:34 PM
3.3K Comments
Quote from skim32 View quoted comment :
Wait.. This promo is called 2020 Line On Us 4? I got the 2020 Line On Us 2 promo back in September. Did I miss one in between?

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Dec 25, 2020 9:44 PM
5 Comments
Joined Aug 2017

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