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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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4.2K Comments

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Dec 27, 2020 4:22 PM
51 Comments
Joined Nov 2009
riveraj33Dec 27, 2020 4:22 PM
51 Comments
If this is still available can I get in on this if I already got a free third line and the most recent free line offers already? I have two paid lines on magenta2 so 3rd and 4th lines have been from promos this year. TYIA
Dec 27, 2020 4:32 PM
842 Comments
Joined Oct 2015
fishweb.pDec 27, 2020 4:32 PM
842 Comments
Quote from riveraj33 View quoted comment :
If this is still available can I get in on this if I already got a free third line and the most recent free line offers already? I have two paid lines on magenta2 so 3rd and 4th lines have been from promos this year. TYIA
Yes you can
Dec 27, 2020 4:36 PM
8.9K Comments
Joined Dec 2003
ChakkDayDec 27, 2020 4:36 PM
8.9K Comments
Quote from riveraj33 View quoted comment :
If this is still available can I get in on this if I already got a free third line and the most recent free line offers already? I have two paid lines on magenta2 so 3rd and 4th lines have been from promos this year. TYIA

Yes, if you haven't done the 4th one in last week..
Dec 27, 2020 5:24 PM
43 Comments
Joined Nov 2012
athaduDec 27, 2020 5:24 PM
43 Comments
Quote from abc8318001 View quoted comment :
I did the same thing as you today at Costco. Did they give you a SIM card or the SIM card is in the phone? Thanks.
Yes, the SIM is in the box.
Dec 27, 2020 5:41 PM
788 Comments
Joined Jan 2008
rballnutDec 27, 2020 5:41 PM
788 Comments
Quote from Kogunti96 View quoted comment :
Guys check your account. I got a message from T-Mobile again this morning stating Heads up, you've been un-enrolled from T-Mobile your promotional service discount as the account no longer meets promotion eligibility criteria. View http://t-mo.co/activity for account details. I have gotten multiple messages stating that I will receive the promotion and later that I have been un-enrolled in the promotion. This morning I received a text again from T-Mobile stating that I was once again un-enrolled from the free line promotion and my bill went up $22. I again had to call 611 to fix the charges on the account and to maintain my free line. This is so frustrating! The T-Mobile expert stated that this would be the last time I receive this message and my account billing was corrected. She also stated that she will bring up this error issue to upper management. Be careful guys and check yiur account asap!!!
Did you wait until your bill is generated? My bill went up too, but the rep keep saying the free line promo is applied and just wait until the new bill is generated.
Dec 27, 2020 5:42 PM
127 Comments
Joined Dec 2014
RedcoatDec 27, 2020 5:42 PM
127 Comments
Quote from ouloat View quoted comment :
Successful plan conversion from FRLTUL4LP plan to TIULFM9. My FRLTUL4LP plan was maxed out at 8 lines due to all the free line promotions, and I was really hesitant to change it since I was already paying a reasonable $120 all in. Skipped the last free line promotion, decided to jump in this round. Glad I did because the plan was successfully changed and my bill actually went down another $10 with the additional line.

My experience was:
  1. Backup screenshots of the account, price, promotions, line level promos, codes, etc.
  2. Asked about the free line promotion through chat using desktop.
  3. Agent immediately knew about the free line promo, asked to login to verify account, basic adding line questions (do I have a device, etc.)
  4. Confirmed there will be a plan change, all promos will carry over
  5. Explicitly ask about the discounts and account bill won't change to have it in the log
  6. After all the assurances, agent made the change, added the line, asked for SIM card payment.
  7. Checked account with agent on phone, saw my plan was over $250, agent confirmed that the promos takes a day or two to apply.
  8. Total time took 15 mins of chatting, backup copy of the chat to notepad.
  9. Checked back throughout the day, plan remained at $250.
  10. Received text messages that said I no longer qualified for promotions.
  11. Checked again this morning, prepping for a call to CSR, my plan is now $110, lower than before with the additional line active.

Now, with my 9 line TIULFM9 plan, I have the following account level promos:
TIULFM9
description: "Includes unlimited talk, text, and high-speed data for each line, with taxes and fees included. This plan is no longer for sale. "
discounts: [{name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…},…]
0: {name: "AutoPay Discount", code: "MEPYDIS40", amount: 40, usageBased: false,…}
1: {name: "Insider Discount", code: "EMPFNBM", amount: 54, usageBased: false,…}
2: {name: "This One's on Us (AAL)", code: "AALPROMOB", amount: 30, usageBased: false,…}
3: {name: "2020 Line On Us", code: "20Q23P", amount: 30, usageBased: false,…}
4: {name: "2020 Line On Us 2", code: "20Q32P", amount: 30, usageBased: false,…}
5: {name: "2020 Line on Us 3", code: "20Q43P", amount: 30, usageBased: false,…}

I lost of couple of account level promos during the transition, but I'm not going to complain if my total bill is lower. I still have all my line level promos.
Where can I check the account level and line level promotions? On TMobile app or on TMobile website?
Dec 27, 2020 6:03 PM
200 Comments
Joined Nov 2009
euuser808088Dec 27, 2020 6:03 PM
200 Comments
Quote from pandastyle View quoted comment :
Came back from Costco tonight. The free Samsung A11 promo has been extended until 12/31/20.
Thats great, was going to go today. Also, are you aware if the $100 promo from costco is still available for buying a samsung phone?

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Dec 27, 2020 6:06 PM
200 Comments
Joined Nov 2009
euuser808088Dec 27, 2020 6:06 PM
200 Comments
Quote from abc8318001 View quoted comment :
I did the same thing as you today at Costco. Did they give you a SIM card or the SIM card is in the phone? Thanks.
So the $100 rebate is still active along with the free A11?
Dec 27, 2020 6:07 PM
101 Comments
Joined Dec 2008
pandastyleDec 27, 2020 6:07 PM
101 Comments
Quote from crux666 View quoted comment :
Thats great, was going to go today. Also, are you aware if the $100 promo from costco is still available for buying a samsung phone?
Yes, I received the $100 promo as well
Dec 27, 2020 6:10 PM
195 Comments
Joined Dec 2013
emmd2001Dec 27, 2020 6:10 PM
195 Comments
If you're on military plan, still worth a try - I was able to add the free line to the MAGMIL2 plan.
Dec 27, 2020 6:20 PM
4.7K Comments
Joined Dec 2010
needgeechDec 27, 2020 6:20 PM
4.7K Comments
Quote from TSYA View quoted comment :
Some of it required differing degrees of legwork. Very very few got it without any work. However, those that were able to get it after someone sharing what they received were gracious enough to share how they were able to to get TMobile to add the discounts.

Bottom line, thank the community that were kind enough to share how they were able to get it with steps taken and offering encouragement for others to try to replicate the deal.
Correct, If you started TMO this June like I did you could have 7 lines, but no insider hookup, without bending the system ( got them to add Hookup in October). If you started TMO in September you could have 6 lines and hookup if you started TMO BEFORE the free line promo deal started.

Seems like the lucky timing--and no extra legwork-- were those that started TMO end of 2019 with the hookup.

When I started in June, I did so because I saw a heads up thread here to go join TMO ASAP for the 3rd LOU, and if I did so I could then get a free 4th line the next day. That was priceless info from JMAN100, as usual.
Dec 27, 2020 6:36 PM
190 Comments
Joined Jul 2017
abc8318001Dec 27, 2020 6:36 PM
190 Comments
Quote from crux666 View quoted comment :
So the $100 rebate is still active along with the free A11?
Yes, it's extended to 12/31.
Dec 27, 2020 6:43 PM
90 Comments
Joined Jul 2007
farlzDec 27, 2020 6:43 PM
90 Comments
If we get the A11 at Costco do we have to open the box and "activate" it with the new free line in order to qualify for the rebates?
Dec 27, 2020 6:47 PM
190 Comments
Joined Jul 2017
abc8318001Dec 27, 2020 6:47 PM
190 Comments
Quote from athadu View quoted comment :
Yes, the SIM is in the box.
Thanks

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Dec 27, 2020 6:55 PM
718 Comments
Joined Dec 2007
thetwinsDec 27, 2020 6:55 PM
718 Comments
Quote from HurricaneAlley View quoted comment :
Wait for nightfall and spin the rep roulette wheel with the Philippines call center, I assure you they can do it it's just if you catch them in the right mood.
Agree with you, but it's just sad being continuously declined. After my prior rejections, because everyone was wonderful and supportive here, I tried again with T-force. The rep was impressively passive-agressive. I almost had to admire her for it. She wrote all these wonderful things about how she agreed with me and we're all looking for a good deal, and then apologized for not be able to do this as it's a retired plan, and then to intimidate me, said that she would definitely note this conversation and my request in my account. 🙄 I suppose she thought that would block me from asking again.

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