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Jman100 968K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

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4.2K Comments

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Dec 29, 2020 5:10 AM
28 Comments
Joined Jun 2011
SkrazeDec 29, 2020 5:10 AM
28 Comments
Quote from TSYA View quoted comment :
I do not see it on the bill but here are the feature codes

Tmobile One Plus free promo: TM1PROMO
Kickback: TM01KBK

Challenge is to get a rep to add it.
So the "One Plus Promo" does not show up on the bill in any form ? Will be a challenge with the reps but any idea if there is something else they can look up or refer to which will show them I had this feature ?
Dec 29, 2020 5:15 AM
730 Comments
Joined Aug 2019
GreenCreature437Dec 29, 2020 5:15 AM
730 Comments
Quote from Skraze View quoted comment :
How does the "One Plus Promo" show up on your bill as ? I had this at some point in the past, got removed somehow and when I called customer care, they say they don't see it ever on any of my bills. In fact they say there is no such thing wherein only certain features of the One Plus Add-On were available for free. I am on the T-Mobile One Plan TIULFM9
It showed up on the detailed bill under Detailed Charges -> Plans -> Regular Charges -> Voice Lines. For example:

"2 Lines TMO ONE All In Promo
$90.00 Included Included
Includes $10.00 AutoPay Discount and $10.00 Kickback Discount"

But might depend on your plan.
Dec 29, 2020 5:18 AM
4.2K Comments
Joined May 2004
abadanDec 29, 2020 5:18 AM
4.2K Comments
Quote from PDXgal View quoted comment :
I'm on the 55+ One plan for $60 / 2 lines. Went to Costco tonight and Wireless kiosk said they could not add a line to my plan. Said 55+ plans have a limit of two lines. Showed me some flyer showing plans and how many lines they can get.

Some have commented on here that they were able to get the free line on the 55+ plan. How?
Promo plans such as 55+, military, etc. are not eligible.
Go to a TMo store and they will confirm it.
Dec 29, 2020 5:24 AM
4.4K Comments
Joined Jul 2015
benanfisa1Dec 29, 2020 5:24 AM
4.4K Comments
Does anyone know if we will still get the rebate if we don't open the device?
Dec 29, 2020 5:25 AM
219 Comments
Joined Jan 2011
PDXgalDec 29, 2020 5:25 AM
219 Comments
I just messaged them through Facebook and was told I could add a line for $30 but not free. No thanks.

I was pretty sure I didn't qualify but at least two people on this thread - with the same plan - said they were able to do it. One said he did it last September, so would know by now that it worked. The other said last week. ๐Ÿ™
Dec 29, 2020 5:35 AM
4.4K Comments
Joined Jul 2015
benanfisa1Dec 29, 2020 5:35 AM
4.4K Comments
Quote from PDXgal View quoted comment :
I just messaged them through Facebook and was told I could add a line for $30 but not free. No thanks.

I was pretty sure I didn't qualify but at least two people on this thread - with the same plan - said they were able to do it. One said he did it last September, so would know by now that it worked. The other said last week. ๐Ÿ™
What's your soc code
Dec 29, 2020 5:47 AM
47 Comments
Joined Jul 2007
mani_r1Dec 29, 2020 5:47 AM
47 Comments
Just reading this thread. Is this free line promotion still active?

Thanks

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Dec 29, 2020 6:04 AM
302 Comments
Joined Aug 2014
qquserDec 29, 2020 6:04 AM
302 Comments
Quote from mani_r1 View quoted comment :
Just reading this thread. Is this free line promotion still active?

Thanks
Yea. You can still sign up
Dec 29, 2020 6:27 AM
12.1K Comments
Joined Oct 2005
jbloggsDec 29, 2020 6:27 AM
12.1K Comments
Quote from qquser View quoted comment :
Yea. You can still sign up
I already have 4 line family plan + 1 free line from previous deal, all assigned to family members. Is there anything I would be missing out on if I don't add a free line from this deal? What exactly are people using this extra free line for besides someone in the family need a line that doesn't already have one?
Dec 29, 2020 6:30 AM
1.2K Comments
Joined Jan 2007
pyrozDec 29, 2020 6:30 AM
1.2K Comments
T-Force added my free line on the 23rd. Used old SIM card. On us 4 still isn't showing up yet...
Dec 29, 2020 6:41 AM
487 Comments
Joined Nov 2009
Blitz64Dec 29, 2020 6:41 AM
487 Comments
Quote from pyroz View quoted comment :
T-Force added my free line on the 23rd. Used old SIM card. On us 4 still isn't showing up yet...
What plan are you on? Magenta plans should show up.
Dec 29, 2020 6:54 AM
134 Comments
Joined Dec 2009
HoldFastHopeDec 29, 2020 6:54 AM
134 Comments
I'm on a simple choice account and last month I was able to get the free line but I saw they prorated me last months and charged me at full this months line including taxes and fees. The rep told me, it takes 2 billing cycles for it to be discounted, so he credited me the charges including the taxes and fees. He also told me that I will still be charged taxes and fees every month, which of course I was upset about since the rep who signed me up told me that my bill would NOT change. Now, with this new free line, i get another rep and she told me that she is 100% sure that there would NOT be any taxes or fees charges when the discounts are applied. Anyone know the correct answer to this?
Dec 29, 2020 7:06 AM
8.1K Comments
Joined Oct 2005
HurricaneAlleyDec 29, 2020 7:06 AM
8.1K Comments
Quote from Skraze View quoted comment :
So the "One Plus Promo" does not show up on the bill in any form ? Will be a challenge with the reps but any idea if there is something else they can look up or refer to which will show them I had this feature ?
Not sure if you already have this on one of your lines or previously had it if so shouldn't be difficult at all for them just pester them and give them the code try again if needed. Also it does not show on the bill at all but online it should be under add ons/promotions under the individual line if any line still has it.
Dec 29, 2020 7:07 AM
219 Comments
Joined Jan 2011
PDXgalDec 29, 2020 7:07 AM
219 Comments
Quote from benanfisa1 View quoted comment :
what's your soc code
one60tifm

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Dec 29, 2020 7:21 AM
28 Comments
Joined Jun 2011
SkrazeDec 29, 2020 7:21 AM
28 Comments
Quote from HurricaneAlley View quoted comment :
Not sure if you already have this on one of your lines or previously had it if so shouldn't be difficult at all for them just pester them and give them the code try again if needed. Also it does not show on the bill at all but online it should be under add ons/promotions under the individual line if any line still has it.
Thats the issue. It got removed from my account several months ago for some reason (most likely when I added more lines and they changed the SOC code to do that). And now they are saying that I never had it on my account.

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