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Jman100 967K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

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4.2K Comments

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Jan 4, 2021 5:42 AM
81 Comments
Joined Apr 2013
shortiex91Jan 4, 2021 5:42 AM
81 Comments
Quote from todd2 View quoted comment :
T-Mobile is seriously the best! I talked with the greatest sales rep ever! I had an earlier simple choice promo plan and I was able to add my 4th free line. They also gave me $830 toward a new phone by adding the line. I wound up with a free line and an iPhone 12 for free after bill credits. I paid just under $75 for phone sales tax and overnight delivery. If their goal was to keep me for life, they achieved it. It would be impossible to move to another carrier with these discounts. Incredible deal! Thank you T-Mobile!
Did your free line stay or not?
Jan 4, 2021 6:14 AM
1.6K Comments
Joined Nov 2016
Matthew-Deals-HunterJan 4, 2021 6:14 AM
1.6K Comments
Quote from shortiex91 View quoted comment :
Did your free line stay or not?
I doubt it
Jan 4, 2021 6:48 AM
970 Comments
Joined Nov 2015
stevenSDerJan 4, 2021 6:48 AM
970 Comments
Quote from needgeech View quoted comment :
Wow! I'm Still learning the TMO best plays. . .

I have 7 lines Magenta for $96. So you're saying that if I add 2 more lines (either a paid line $16 plus possible future FLOU --or-- 2 lines paid @$32) to get onto 9-12, that I would then get the $40 or whatever for autopay as an actual discount to my bill. . .maybe dropping current bill by $24 or $8 even though I would have 2 more lines??? But might have to fight to keep my 5 Free lines or hookup?

TIA
Be careful when you migrate to 9-12 lines plan. A rep did migrate my 1-8 lines Magenta to 9-12 lines and I lost all of my free lines (2020 Line On Us 2 and 2020 3rd Line On Us 3). Some reps tried to add them back, but system will remove them soon. The executive rep did some research and said my account is not eligible for them (but both free line promos worked well before they migrated my plan) and they cannot add them back. The worse thing is executive rep put notes in my account and it said my account is only eligible for one free line. I may not be able to get more free lines later. YMMV.
Jan 4, 2021 7:10 AM
61 Comments
Joined Jan 2016
BronxDiplomatJan 4, 2021 7:10 AM
61 Comments
Quote from bbergin76 View quoted comment :
For my third paid line I asked them to add it when I did the November free line. Never knew it was an option to add it until I read about people being successful at it in the November free line thread. Also asked the new line to mirror the add-ons and features if my two original lines, so I was able to get the One Plus Promo added to the third line and November free line. Took a couple chat sessions to get it all straight.

When I added December free line I asked them to mirror my other lines and they did it no problem.
You actually get the $10 discounts from the free lines?
Jan 4, 2021 7:39 AM
3.2K Comments
Joined Oct 2007
KingUltraJan 4, 2021 7:39 AM
3.2K Comments
Quote from needgeech View quoted comment :
Wow! I'm Still learning the TMO best plays. . .

I have 7 lines Magenta for $96. So you're saying that if I add 2 more lines (either a paid line $16 plus possible future FLOU --or-- 2 lines paid @$32) to get onto 9-12, that I would then get the $40 or whatever for autopay as an actual discount to my bill. . .maybe dropping current bill by $24 or $8 even though I would have 2 more lines??? But might have to fight to keep my 5 Free lines or hookup?

TIA
Based on similar Magenta example I saw, by adding 2 Paid Lines your Plan could become :
$270-54-30-30-30-30-30+16+24 = $106.
Jan 4, 2021 8:11 AM
1.7K Comments
Joined Dec 2007
angel5000Jan 4, 2021 8:11 AM
1.7K Comments
Quote from stevenSDer View quoted comment :
Be careful when you migrate to 9-12 lines plan. A rep did migrate my 1-8 lines Magenta to 9-12 lines and I lost all of my free lines (2020 Line On Us 2 and 2020 3rd Line On Us 3). Some reps tried to add them back, but system will remove them soon. The executive rep did some research and said my account is not eligible for them (but both free line promos worked well before they migrated my plan) and they cannot add them back. The worse thing is executive rep put notes in my account and it said my account is only eligible for one free line. I may not be able to get more free lines later. YMMV.
what plan are you on? my father has magenta. t-mobile moved his plan to 9-12 lines to add the dec free line and his 2020 3rd line on us fell off. the lou3 and lou4 are still present. they are trying to add back the 3rd line on us free line and told him the process takes 1-2 billing cycle. he is supposed to have 6 paid lines and 3 free lines.
Jan 4, 2021 11:12 AM
395 Comments
Joined Mar 2008
bbergin76Jan 4, 2021 11:12 AM
395 Comments
Quote from BronxDiplomat View quoted comment :
You actually get the $10 discounts from the free lines?
Not really. When itemized my free lines show as $5 discount for AutoPay, $10 discount for Kickback and $10 discount for LOU to bring the line down to $0. So it's just used as part of bringing the line to free and not giving any extra discount.

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Jan 4, 2021 12:41 PM
614 Comments
Joined May 2007
TelemachusJan 4, 2021 12:41 PM
614 Comments
Quote from angel5000 View quoted comment :
what plan are you on? my father has magenta. t-mobile moved his plan to 9-12 lines to add the dec free line and his 2020 3rd line on us fell off. the lou3 and lou4 are still present. they are trying to add back the 3rd line on us free line and told him the process takes 1-2 billing cycle. he is supposed to have 6 paid lines and 3 free lines.
I wonder if there is a safer way to get this done.
Jan 4, 2021 3:25 PM
418 Comments
Joined Aug 2006
Tammy82Jan 4, 2021 3:25 PM
418 Comments
Quote from tran1981 View quoted comment :
Good. What is your plan SOC? Were you able to get One plus promo for your lines? I'm at max 10 voice lines on NAFUTT4 after this free line. I also have 2xFF MI lines and those don't transfer over if I switch to One plan.
I asked for One Plus Promo through 3 different reps, and got denied. They all told me it's a retired option and can't add it even if they want to. Oh well, I'll try again another time.
Jan 4, 2021 4:33 PM
79 Comments
Joined Oct 2007
MeMyBobaJan 4, 2021 4:33 PM
79 Comments
Quote from Tammy82 View quoted comment :
I asked for One Plus Promo through 3 different reps, and got denied. They all told me it's a retired option and can't add it even if they want to. Oh well, I'll try again another time.
I think people who are getting it added have already had it on one of their lines and that's why they can add it. If you never had it, it's very challenging to get added.
Jan 4, 2021 5:11 PM
418 Comments
Joined Aug 2006
Tammy82Jan 4, 2021 5:11 PM
418 Comments
Quote from banzai75x View quoted comment :
I think people who are getting it added have already had it on one of their lines and that's why they can add it. If you never had it, it's very challenging to get added.
I thought so too, but a few people in here mentioned they were able to have it added although they never had it before, so I want to try. No luck for me.
Jan 4, 2021 5:19 PM
715 Comments
Joined Aug 2013
rgtorqueJan 4, 2021 5:19 PM
715 Comments
just called and was able to secure this deal by saying i had covid and was not able to get it during the promo... of course ymmv
1
1
Jan 4, 2021 5:27 PM
1.7K Comments
Joined Dec 2007
angel5000Jan 4, 2021 5:27 PM
1.7K Comments
how do you know that you had one plus promo added to your account? where do you check?
Jan 4, 2021 6:00 PM
16 Comments
Joined Aug 2016
daniel.fung122Jan 4, 2021 6:00 PM
16 Comments
Quote from angel5000 View quoted comment :
how do you know that you had one plus promo added to your account? where do you check?
under add on in the phone line

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Jan 4, 2021 6:10 PM
2.7K Comments
Joined Jan 2009
fithosJan 4, 2021 6:10 PM
2.7K Comments
Quote from joshythegreat18 View quoted comment :
They won't revert to $20. That's how the billing system is designed.

It's possible that all these free lines result in enough customers moving to 9+ line plans that they decide it's an issue and fix the billing. There's no chance they aren't already aware of this.
You are correct. Discount did stay at $30. But "Line 4 On Us" did not apply on this billing cycle. Also lost all Kickback from my lines. Agent said it was added back to my account but I don't see it on account or bill. But I will gladly take these $30 discount over the Kickback.

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