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Jman100 967K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

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4.2K Comments

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Jan 6, 2021 1:25 AM
2.6K Comments
Joined Oct 2006
sussigJan 6, 2021 1:25 AM
2.6K Comments
Quote from BronxDiplomat View quoted comment :
Does any one know the code for the 20% insider hook up that's for life? I'm going to try to call that in. Please and thank you.
If u look at wiki there's a Google doc with every known soc codes

That 20% hook up isn't for life either. When I looked up under developer option, mine has expiration of year 3000. I guess T-Mobile won't be around after that time? Lol
Jan 6, 2021 3:04 AM
466 Comments
Joined Aug 2020
FiveGeeA71Jan 6, 2021 3:04 AM
466 Comments
Quote from sussig View quoted comment :
If u look at wiki there's a Google doc with every known soc codes

That 20% hook up isn't for life either. When I looked up under developer option, mine has expiration of year 3000. I guess T-Mobile won't be around after that time? Lol
Andre would
Jan 6, 2021 4:29 AM
1.6K Comments
Joined Dec 2006
joshythegreat18Jan 6, 2021 4:29 AM
1.6K Comments
Quote from needgeech View quoted comment :
If you started account on November 24th you could do 2 paid lines and get the "3rd Line on Us" that day, and then on the next day you could also get the FLOU3 as the 4th line.

If you started account on November 25th, i.e. during FLOU3 promo, the FLOU3 IS the 3rd line. . .i.e. "3rd Line on Us" becomes "Third Line Free" (as they are only trying to give each customer 1 free line during promo) and you would have to wait until FLOU4 to get your 2nd free line total on account.

Anyways, that is their official policy, though stranger things have happened. Remember July 4th weekend they ran a July 4th themed FLOU at the same time 2020FLOU was active, and some people (like HurricaneAlley and joshythegreat18 above) were able to get both. But I think it worked for them because the July 4th one was coded or named differently (and they added both within the valid dates):
https://slickdeals.net/f/14169152-ymmv-targeted-email-possibly-another-free-tmobile-line-email-subject-line-says-celebrate-the-4th-with-a-free-line?v=1

.Do your discounts show up like this:
$20 2020 3rd Line On Us (Additional Lines)
$20 2020 Line on Us 3 (Additional Lines)
$20 2020 Line On Us 4 (Additional Lines)
Not that it matters in the grand scheme of your statement, but just to be clear: I only added one line during that promo. I have yet to see anyone actually add two and receive both bill credits (because, despite what some reps told customers, I am absolutely certain it was the same promo).
Jan 6, 2021 5:06 AM
614 Comments
Joined May 2007
TelemachusJan 6, 2021 5:06 AM
614 Comments
Quote from needgeech View quoted comment :
If you started account on November 24th you could do 2 paid lines and get the "3rd Line on Us" that day, and then on the next day you could also get the FLOU3 as the 4th line.

If you started account on November 25th, i.e. during FLOU3 promo, the FLOU3 IS the 3rd line. . .i.e. "3rd Line on Us" becomes "Third Line Free" (as they are only trying to give each customer 1 free line during promo) and you would have to wait until FLOU4 to get your 2nd free line total on account.

Anyways, that is their official policy, though stranger things have happened. Remember July 4th weekend they ran a July 4th themed FLOU at the same time 2020FLOU was active, and some people (like HurricaneAlley and joshythegreat18 above) were able to get both. But I think it worked for them because the July 4th one was coded or named differently (and they added both within the valid dates):
https://slickdeals.net/f/14169152-ymmv-targeted-email-possibly-another-free-tmobile-line-email-subject-line-says-celebrate-the-4th-with-a-free-line?v=1

.Do your discounts show up like this:
$20 2020 3rd Line On Us (Additional Lines)
$20 2020 Line on Us 3 (Additional Lines)
$20 2020 Line On Us 4 (Additional Lines)
My account was signed up for on Nov 25th online but never completed for some reason which no one could tell me. I then called telesales on Dec 1 and started all over with two paid and one free. The telesales agent said as soon as I got the phones I could add another line and it would also be free. When they arrived I walked into t-mobile on Dec 3 and the agent also said I qualified for another free line and added it. I asked them both to specify in their notes that they said I qualified.

The insider discount was offered after a cluster of mistakes by T- force while trying to port numbers over (they ported into another paid line instead of taking over the free line, and then cancelled the extra line which I was worried would make me ineligible for porting rebates).

This is how my lines show up.

Magenta Plus $112.00/mo

Applied discounts and promotions:
$10.00 AutoPay Discount
$28.00 NewTMOlnsider Voice 20%
$15.00 AutoPay Discount (Additional Lines)
$30.00 2020 3rd Line On Us 3 (Additional Lines)
$30.00 2020 Line on Us 3 (Additional Lines)
$30.00 2020 Line On Us 4 (Additional Lines)

Hopefully it all sticks. Someone in the office of the president said they aren't confident that the computer won't kick it out at some point, but he has been super cool saying if it sticks they'll leave it be.

FLOU4 was for sure in the right time period.
Last edited by Telemachus January 5, 2021 at 09:29 PM.
Jan 6, 2021 5:57 AM
4.7K Comments
Joined Dec 2010
needgeechJan 6, 2021 5:57 AM
4.7K Comments
Quote from joshythegreat18 View quoted comment :
Not that it matters in the grand scheme of your statement, but just to be clear: I only added one line during that promo. I have yet to see anyone actually add two and receive both bill credits (because, despite what some reps told customers, I am absolutely certain it was the same promo).
My apologies for the assumption from that thread from July 2. Not many success stories on that thread after the fact, save a few, and that might mean just asking for bill credits. . .but no promo sticking long term. . .sad thing is not much long term news on that thread either.
Last edited by needgeech January 5, 2021 at 10:55 PM.
Jan 6, 2021 6:35 AM
61 Comments
Joined Jan 2016
BronxDiplomatJan 6, 2021 6:35 AM
61 Comments
Quote from sussig View quoted comment :
If u look at wiki there's a Google doc with every known soc codes

That 20% hook up isn't for life either. When I looked up under developer option, mine has expiration of year 3000. I guess T-Mobile won't be around after that time? Lol
Lol, I guess not. Thanks but I looked at it, I can't seem to find it. I just want to have the code so I can give it to the rep if asked. Do you know it off hand or can find it easily? Thanks.
Jan 6, 2021 2:25 PM
62 Comments
Joined Jun 2015
eeesdJan 6, 2021 2:25 PM
62 Comments
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.

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Jan 6, 2021 2:35 PM
2.4K Comments
Joined Jul 2007
eko427Jan 6, 2021 2:35 PM
2.4K Comments
Quote from eeesd View quoted comment :
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.
same here
Jan 6, 2021 3:06 PM
614 Comments
Joined May 2007
TelemachusJan 6, 2021 3:06 PM
614 Comments
Quote from eeesd View quoted comment :
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.
How many days after the bill?
Jan 6, 2021 3:07 PM
79 Comments
Joined Oct 2007
MeMyBobaJan 6, 2021 3:07 PM
79 Comments
Quote from eko427 View quoted comment :
same here
Did you stack any other promos or anything ?
Jan 6, 2021 3:14 PM
2.4K Comments
Joined Jul 2007
eko427Jan 6, 2021 3:14 PM
2.4K Comments
Quote from MeMyBoba View quoted comment :
Did you stack any other promos or anything ?
No other promos on that line.
Jan 6, 2021 3:28 PM
614 Comments
Joined May 2007
TelemachusJan 6, 2021 3:28 PM
614 Comments
Quote from eeesd View quoted comment :
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.
I'm just waiting for it on my line. I didn't stack any promos but they majorly screwed up with porting my verizon lines over. Added new lines and then cancelled the free one.

What are you going to do?
Last edited by Telemachus January 6, 2021 at 07:52 AM.
1
Jan 6, 2021 3:45 PM
395 Comments
Joined Mar 2008
bbergin76Jan 6, 2021 3:45 PM
395 Comments
Quote from eeesd View quoted comment :
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.
Got the text in that yesterday too. Keep checking my account online and nothing has changed. My cycle date is the 25th.
Jan 6, 2021 7:38 PM
62 Comments
Joined Jun 2015
eeesdJan 6, 2021 7:38 PM
62 Comments
Quote from bbergin76 View quoted comment :
Got the text in that yesterday too. Keep checking my account online and nothing has changed. My cycle date is the 25th.
Quote from eko427 View quoted comment :
same here
Welcome to the club. I will post my update after my next bill

Quote from Telemachus View quoted comment :
How many days after the bill?
2 days after billing.

Quote from Telemachus View quoted comment :
I'm just waiting for it on my line. I didn't stack any promos but they majorly screwed up with porting my verizon lines over. Added new lines and then cancelled the free one.

What are you going to do?
Currently, planning to wait it out until the next bill and see what happens by then

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Jan 6, 2021 7:58 PM
970 Comments
Joined Nov 2015
stevenSDerJan 6, 2021 7:58 PM
970 Comments
Quote from eeesd View quoted comment :
Everything looked fine for me initially with the LOU4 promotion. Even got my first bill with the right amount. Unfortunately, this morning I got the "you have been unenrolled" text. Next month is going to be fun.
Did you check your account details and see which promo got removed?

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