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Jman100 967K Views
Dec 19, 2020 7:55 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

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4.2K Comments

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Jan 15, 2021 4:29 PM
614 Comments
Joined May 2007
TelemachusJan 15, 2021 4:29 PM
614 Comments
In general, are these free lines eligible for promotions? I know there was a list that they weren't eligible for at the time... but could I go to Costco now and explore one of their iPhone 12 promos?
Jan 20, 2021 6:50 PM
22 Comments
Joined Jul 2017
kratesh_1Jan 20, 2021 6:50 PM
22 Comments
Did anyone attempt to file the Costco 100$cash card rebate form and got a response with keeping the free line?

I added a free line at Costco which successfully applied to my account (bill reflects it). The rep also gave a rebate form for BYOD promotion for Costco 100$ cash card. As the OP said they are not stackable I didn't fill the form, but just wondering if someone did that and still has the free line?

(PS: Last day to fill the form, so wanted to know I'm not giving up 100$ Smilie )
Jan 20, 2021 7:21 PM
377 Comments
Joined Jun 2010
smooth28laJan 20, 2021 7:21 PM
377 Comments
It's a risk you're taking vs keeping the free line.

I submitted mine.. I'll raise hell with Costco if my free line got canceled (the rebate form was given to ME automatically)
Jan 20, 2021 10:11 PM
614 Comments
Joined May 2007
TelemachusJan 20, 2021 10:11 PM
614 Comments
Sometimes you eat a little to save a lot...

I got charged 3 weeks on one of my "free lines" because when I ported a Verizon number into it, the Verizon line became the "free line" and the temp number got charged.

I hopped on T-force to complain and when she said "well let's check all the criteria and make sure you actually qualified for the free line" I said, peace out. No worries. I'd much rather eat the $22 then have someone in the Phillipines mess up my account.

IMO, same goes for the $100 rebate. I'll save over $450 a year with that "free" line... not worth the risk.
Last edited by Telemachus January 20, 2021 at 02:15 PM.
Jan 21, 2021 4:00 AM
22 Comments
Joined Jul 2017
kratesh_1Jan 21, 2021 4:00 AM
22 Comments
Quote from Telemachus View quoted comment :
Sometimes you eat a little to save a lot...

I got charged 3 weeks on one of my "free lines" because when I ported a Verizon number into it, the Verizon line became the "free line" and the temp number got charged.

I hopped on T-force to complain and when she said "well let's check all the criteria and make sure you actually qualified for the free line" I said, peace out. No worries. I'd much rather eat the $22 then have someone in the Phillipines mess up my account.

IMO, same goes for the $100 rebate. I'll save over $450 a year with that "free" line... not worth the risk.
Thanks, guess I'll keep the free line without jeopardizing it
Jan 28, 2021 1:15 AM
395 Comments
Joined Mar 2008
bbergin76Jan 28, 2021 1:15 AM
395 Comments
New Data Point: New bill generated, 2nd one since getting LOU4. Still have both LOU3 and LOU4. No issues there. Also, the Kickback on the free lines while technically doesn't do anything since it's a free line, changes the discount to make it a free line. In my case, December bill LOU4 was $5 AutoPay Discount, $10 Kickback Discount and $10 LOU4 to make it free. For January I made sure to go over 2GB data so Kickback isn't activated. That line now is $5 AutoPay Discount and $20 LOU4 Discount to make the line free. So same total amounts of discounts, they just adjust the line discount based on whether Kickback is meant or not.
Jan 29, 2021 1:50 PM
2.4K Comments
Joined Sep 2009
PoLusImoJan 29, 2021 1:50 PM
2.4K Comments
An interesting observation, if you can see what do you see. I have both LOU3 and LOU4 on the account. Received a text that have been disenrolled from the promotion one day before the last bill was generated. When bill came it had both promos LOU3, and LOU4, and both lines were free. I still see LOU4 under Account-->Plan Details. However, T-Mobile seems to have updated website and Android App, and if you go to Bills --> My Promotions, it gives you consolidated view of all device and service promotions and LOU4 shows as past promotion with end date as a date I received the disenrollment text. Can you see what do you see?

Also, Just curious, how were you able to add Kickback to that line, did you change plan?
Quote from bbergin76 View quoted comment :
New Data Point: New bill generated, 2nd one since getting LOU4. Still have both LOU3 and LOU4. No issues there. Also, the Kickback on the free lines while technically doesn't do anything since it's a free line, changes the discount to make it a free line. In my case, December bill LOU4 was $5 AutoPay Discount, $10 Kickback Discount and $10 LOU4 to make it free. For January I made sure to go over 2GB data so Kickback isn't activated. That line now is $5 AutoPay Discount and $20 LOU4 Discount to make the line free. So same total amounts of discounts, they just adjust the line discount based on whether Kickback is meant or not.

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Jan 29, 2021 8:42 PM
395 Comments
Joined Mar 2008
bbergin76Jan 29, 2021 8:42 PM
395 Comments
Quote from PoLusImo View quoted comment :
An interesting observation, if you can see what do you see. I have both LOU3 and LOU4 on the account. Received a text that have been disenrolled from the promotion one day before the last bill was generated. When bill came it had both promos LOU3, and LOU4, and both lines were free. I still see LOU4 under Account-->Plan Details. However, T-Mobile seems to have updated website and Android App, and if you go to Bills --> My Promotions, it gives you consolidated view of all device and service promotions and LOU4 shows as past promotion with end date as a date I received the disenrollment text. Can you see what do you see?

Also, Just curious, how were you able to add Kickback to that line, did you change plan?

Both LOU3 and LOU4 are listed under My Promotions despite getting the text I was unenrolled.


When I added LOU3 and LOU4 I asked them to mirror my other lines. Took a couple times to get everything squared away for LOU3 to get everything mirrored. LOU4 was smoother.
Jan 30, 2021 6:43 PM
1.7K Comments
Joined Aug 2004
TechominatorJan 30, 2021 6:43 PM
1.7K Comments
any idea if there's going to be a new promo like this ?
Jan 30, 2021 10:42 PM
257 Comments
Joined Apr 2014
gunnaynJan 30, 2021 10:42 PM
257 Comments
Quote from PoLusImo View quoted comment :
An interesting observation, if you can see what do you see. I have both LOU3 and LOU4 on the account. Received a text that have been disenrolled from the promotion one day before the last bill was generated. When bill came it had both promos LOU3, and LOU4, and both lines were free. I still see LOU4 under Account-->Plan Details. However, T-Mobile seems to have updated website and Android App, and if you go to Bills --> My Promotions, it gives you consolidated view of all device and service promotions and LOU4 shows as past promotion with end date as a date I received the disenrollment text. Can you see what do you see?

Also, Just curious, how were you able to add Kickback to that line, did you change plan?
I just randomly looked at app and saw the new layout. I am having the same issues as you. LOU4 shows under plan details but shows that it ended under promotions which was when my first bill generated I think.

First bill after LOU4 was fine so I am going to wait for second bill to generate and see what's going on. Generates soon.
Feb 1, 2021 5:44 PM
1.1K Comments
Joined Apr 2007
bluewingFeb 1, 2021 5:44 PM
1.1K Comments
Just received the A11 rebate ($162)
Feb 3, 2021 2:42 AM
1.7K Comments
Joined Dec 2007
angel5000Feb 3, 2021 2:42 AM
1.7K Comments
I added 3 free lines on sept, nov and dec. I want to remove a paid line i had before adding the free line. when would be the earliest i can remove the paid line without affecting the free lines?
1
Feb 3, 2021 6:47 PM
395 Comments
Joined Mar 2008
bbergin76Feb 3, 2021 6:47 PM
395 Comments
Quote from angel5000 View quoted comment :
I added 3 free lines on sept, nov and dec. I want to remove a paid line i had before adding the free line. when would be the earliest i can remove the paid line without affecting the free lines?
I believe that would be 1 year after your last added like, so after December then.
Feb 3, 2021 10:24 PM
81 Comments
Joined Apr 2013
shortiex91Feb 3, 2021 10:24 PM
81 Comments
I got the bill, I was able to keep the free line and free phone.

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Feb 4, 2021 4:47 AM
1.7K Comments
Joined Dec 2007
angel5000Feb 4, 2021 4:47 AM
1.7K Comments
can i suspend my account until dec 2021 then reacrivate to remove one of the paid lines?

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