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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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+562 Deal Score
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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined Mar 2008
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> bubble2 389 Posts
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bbergin76
02-03-2021 at 10:47 AM.
02-03-2021 at 10:47 AM.
Quote from angel5000 :
I added 3 free lines on sept, nov and dec. I want to remove a paid line i had before adding the free line. when would be the earliest i can remove the paid line without affecting the free lines?

I believe that would be 1 year after your last added like, so after December then.
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Joined Apr 2013
L2: Beginner
> bubble2 81 Posts
shortiex91
02-03-2021 at 02:24 PM.
02-03-2021 at 02:24 PM.
I got the bill, I was able to keep the free line and free phone.
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Joined Dec 2007
L6: Expert
> bubble2 1,559 Posts
437 Reputation
angel5000
02-03-2021 at 08:47 PM.
02-03-2021 at 08:47 PM.
can i suspend my account until dec 2021 then reacrivate to remove one of the paid lines?
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Joined Oct 2007
L2: Beginner
> bubble2 65 Posts
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MeMyBoba
02-03-2021 at 09:07 PM.
02-03-2021 at 09:07 PM.
Quote from bbergin76 :
New Data Point: New bill generated, 2nd one since getting LOU4. Still have both LOU3 and LOU4. No issues there. Also, the Kickback on the free lines while technically doesn't do anything since it's a free line, changes the discount to make it a free line. In my case, December bill LOU4 was $5 AutoPay Discount, $10 Kickback Discount and $10 LOU4 to make it free. For January I made sure to go over 2GB data so Kickback isn't activated. That line now is $5 AutoPay Discount and $20 LOU4 Discount to make the line free. So same total amounts of discounts, they just adjust the line discount based on whether Kickback is meant or not.
How did you get kickback added to the new line
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Joined Nov 2015
L5: Journeyman
> bubble2 956 Posts
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stevenSDer
02-04-2021 at 10:01 AM.
02-04-2021 at 10:01 AM.
Quote from shortiex91 :
I got the bill, I was able to keep the free line and free phone.
Which free phone did you get?
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Joined Apr 2013
L2: Beginner
> bubble2 81 Posts
shortiex91
02-04-2021 at 11:08 AM.
02-04-2021 at 11:08 AM.
Quote from stevenSDer :
Which free phone did you get?

Oneplus 8t
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Joined Nov 2015
L5: Journeyman
> bubble2 956 Posts
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stevenSDer
02-04-2021 at 03:09 PM.
02-04-2021 at 03:09 PM.
Quote from shortiex91 :
Oneplus 8t
Oh, you are lucky. You got both free line and free OnePlus 8T. I thought they are not stackable. Congrats!
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Joined Apr 2013
L2: Beginner
> bubble2 81 Posts
shortiex91
02-04-2021 at 04:06 PM.
02-04-2021 at 04:06 PM.
Quote from stevenSDer :
Oh, you are lucky. You got both free line and free OnePlus 8T. I thought they are not stackable. Congrats!
Yup I took the chance!
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Joined Oct 2011
L3: Novice
> bubble2 202 Posts
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scjhbg
02-04-2021 at 04:23 PM.
02-04-2021 at 04:23 PM.
Quote from shortiex91 :
Yup I took the chance!

Did the free line stick or you need to call to get it added back?
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Joined Apr 2013
L2: Beginner
> bubble2 81 Posts
shortiex91
02-04-2021 at 05:41 PM.
02-04-2021 at 05:41 PM.
Quote from scjhbg :
Did the free line stick or you need to call to get it added back?

The free line sticks, it didn't fall off.
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Joined Nov 2015
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> bubble2 956 Posts
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stevenSDer
02-04-2021 at 06:15 PM.
02-04-2021 at 06:15 PM.
Quote from shortiex91 :
The free line sticks, it didn't fall off.
One more question, is the free line promo "2020 Line On Us 4"?
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> bubble2 81 Posts
shortiex91
02-04-2021 at 08:19 PM.
02-04-2021 at 08:19 PM.
Quote from stevenSDer :
One more question, is the free line promo "2020 Line On Us 4"?
Yeahh
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Joined Nov 2015
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> bubble2 956 Posts
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stevenSDer
02-04-2021 at 10:11 PM.
02-04-2021 at 10:11 PM.
Quote from shortiex91 :
Yeahh
Great, thanks for the quick response. You are so lucky. Smilie
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Joined Sep 2007
L1: Learner
> bubble2 22 Posts
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haijose
02-05-2021 at 10:40 AM.
02-05-2021 at 10:40 AM.
Quote from Techominator :
any idea if there's going to be a new promo like this ?
Coming soon end of the each quarter.

https://www.yahoo.com/finance/new...08368.html

"Management also expects to add 4.0-4.7 million net postpaid customers during 2021, stronger than our previous projection of 3.5 million. The firm also has a long track record of handily exceeding its initial forecast on this measure and pushing growth will likely pressure margins."
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Joined Aug 2004
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> bubble2 1,675 Posts
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Techominator
02-05-2021 at 10:56 AM.
02-05-2021 at 10:56 AM.
Quote from haijose :
Coming soon end of the each quarter.

https://www.yahoo.com/finance/new...08368.html

"Management also expects to add 4.0-4.7 million net postpaid customers during 2021, stronger than our previous projection of 3.5 million. The firm also has a long track record of handily exceeding its initial forecast on this measure and pushing growth will likely pressure margins."
Thanks.. i skipped the last free line thinking i dont need it but my neice wants in now and im waiting for this promo badly..
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