The trimmer I ordered is still back ordered. With all the returns, I thought I might get one. Looks like they were shipped directly from Greenworks. If returns to Home Depot have to be sent back to them, I'm probably out of luck & it will be cancelled.
Hello. Did you received it? Mine is back ordered and HD returned money on the debit card...
They marked my string trimmer as "shipped", charged my card, then never bothered giving it to fedex. When I called after a week they said there was nothing they could do and to try back in a couple days.
I'm very unhappy with home depot and it'll be hard to shop there again after this.
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from Joe123456
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On my order page mine says "Ready for Pick-Up" at the store but it also says "the product is no longer available" I never received a ready for pick-up email. I had assumed that it had arrived with my other Greenworks tools.
So I went to pick up my charger and leaf blower today and brought the purchase email with order number for the hedge trimmer. I was taken aback when he said the hedge trimmer did arrive, but just came in this past Friday. Perhaps a returned item.
did anyone try to return the item "Greenworks PRO 26 in. 60V Battery Cordless Hedge Trimmer (Tool-Only)" and have issue of not getting the original payment method? Today I tried to return it to the store, but the store could only offer me store credit, not credit back to my account....
It seems like they already removed the item from the system, so the local store could not find the item in the system, and the only return method was store credit, which doesn't make sense to me....
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I'm very unhappy with home depot and it'll be hard to shop there again after this.
It seems like they already removed the item from the system, so the local store could not find the item in the system, and the only return method was store credit, which doesn't make sense to me....
I complained to Home Depot about the situation and they shipped me a 2.0 ah 60v battery for $10.