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Eligible T-Mobile Postpaid Customers w/ 2+ Lines: Get One New BYOD Line Expired

Free
(One-Time $35 DCC Fee Applies)
+341 Deal Score
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T-Mobile offers to add One New Postpaid Line (Bring Your Own Device) for Free to randomly selected Qualifying T-Mobile Postpaid Customers w/ 2 or More Existing Lines on an eligible T-Mobile postpaid plan. A one-time $35 Device Connection Charge (DCC) will apply upon activation.

Thanks to community member northvolt for finding this deal.
  • Note: This is a limited-time holiday promotion (no end-date has been specified yet).
Additional Notes:
  • Click here and login to check your account & see if you qualify / to activate your free line.
  • Qualifying customers will be those with a minimum of 2 or more lines on an eligible postpaid T-Mobile plan (T-Mobile prepaid customers are not eligible).
  • Confirmed plans thus far (others may qualify; check your account to see if promo ID 2022 BYOD Line P1 is listed - meaning you are eligible):
    • Simple Choice Plans
    • Magenta Max
    • T-Mobile One
  • Device Connection Charge (DCC) is a one-time $35 (plus applicable taxes) charge for connecting a new device to the network when activating or upgrading with T-Mobile.
  • BYOD (Bring Your Own Device) only: This offer does not stack with / apply to any device purchase options / promotions offered by T-Mobile. Must provide your own T-Mobile compatible / unlocked smartphone to activate on your free line.
  • A recurring credit from T-Mobile will be applied monthly to cover the cost of your new line, making it free for the customer.
  • A minimum 12-month term is required for the new line (meaning the customer cannot cancel service/free line before 12 months post-activation or they will forfeit the promotion and the monthly credits will discontinue).
Good Deal?

Original Post

Written by
Edited December 15, 2022 at 08:05 AM by
Select T-Mobile Customers may be eligible for a free line. This is a targeted offer from T-Mobile and is only open to select existing customers. Check with a T-Mobile Rep if you are qualified. This is a BYOD (Bring Your Own Device) line. You may not obtain any Add A Line (AAL) Device Promotions on this line.

A ONE TIME $35 Device Connection Charge will be applicable to the newly added free line

As of 12/15, this offer is currently live.

https://tmo.report/2022/12/t-mobi...h-catches/

https://www.reddit.com/r/tmobile/...e_for_the/

https://www.reddit.com/r/tmobile/...s_will_be/

https://www.t-mobile.com/offers?I...eals%3AAll
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Community Wiki

Last Edited by HurricaneAlley December 21, 2022 at 09:32 PM
THIS PROMO (2022 BYOD Line P1) HAS ENDED

There is a new promo BOGO free line promo, ask your T-Mobile Customer Rep about "2023 Line P1" where you buy a line you get one free.

If you are still not showing correct promo give them the details to add correct promo:

Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
.


Promo ID is 2022 BYOD Line P1. It seems this promo is limited to certain accounts randomly selected by T-Mobile.

Here's everything we know so far:
  • Eligibility requirements are pretty much unknown. To check for elegibility the Customer Service rep has to bring up your account, go to your account profile menu, and under there it will list the promos applicable for your account. If your account was one of the lucky ones selected they will see HolidayUnwrapped promo for a free line memo under that menu. At this moment only T-mobile Customer Service can check if this promo shows up on your account's profile, no way to self check.
  • Accounts must be checked for what is essentially a "memo" on the account indicating eligibility. Eligibility seems to be targeted to certain accounts and not simply by plan.
  • Promotion ends December 19th.
  • Cannot stack phone promotions on this free line. It's BYOD only, thus no future Trade-in or phone upgrade promos on this free line.
  • You cannot cancel any lines once adding this free line for 12 months.
  • DCC fee of $35 will be charged. Unless you do the Self-Service add a device or line BYOD esim option under My Account on your own, after confirming you are eligible.
  • It appears any postpaid plan could be eligible, not just Magenta plans.
  • Promo name on account will be 2022 BYOD Line P1 and is also known as #HolidayUnwrapped.
  • Wait times with support are long, including T-Force. Please only send one message and be patient. It could be up to 5 hours or more before you get a response. You can go to a T-mobile Corporate store and asked them to check for the memo on your account for this promo.
  • You can use an esim to activate the line.
  • Onces you are confirmed that your account is eligible for the promo, you can order by yourself online. The promo will automatically be applied to your account within 7 days.
  • The system is still applying the promo memo to some accounts, if you were told not eligible today, try again before the 19.
  • Some plans have a max number of lines, if your account has reached that limit, even if you are elegible for the promo you might not be able to add the free line. Workaround to this is to move to a different plan.
  • Good luck to everyone.

So far confirmed the following plans are compatible:
  • Simple Choice Plans
  • Magenta Max
  • Magenta Plus
  • Amp
  • T-Mobile One
No promo terms available yet. Screenshot below shows the Promo ID that shows up on your online account line details.

Requires paying one time DCC $35 fee (assited support). Unless you do the Self-Service add a device or line under My Account - BYOD esim option on your own, after confirming you are eligible.

55+ plans are not eligible, adding eSIM doesn't work either: no promotion shows up after self-service checkout, and your plan simply increases by $30-35. You will be charged for one day of service even if you cancel on the same day (this charge can be potentially removed via CS).

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If you are still not showing correct promo give them the details to add correct promo:

Tell them the name (2022 BYOD Line P1), promo code (sp011)and if needed c2 doc (77abc)for reference to find this promo hope it helps
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Featured Comments

No go for 55+. Called.
Does this works if I am grandfathered from sprint ?

edit:

"the offer will require the customer be on a Magenta biller (not Sprint) and have 2 or more (paid) lines. For reference, "Magenta Biller"
No go for Tmobile ONE 9-12 lines (for me)

Still check with a few agents if you have time to spare. My exact plan might not be the reason why I'm not eligible.

UPDATE: T-Mobile App Chat said I was eligible and added a line for me. The BYOD promotion shows up on the Plan Details and Service Promos pages. Two other promotions of mine no longer show up but Tforce confirmed they are still active.

Seems most people who are told are not eligible, are able to add the line and see the promotion. We shall see if they stick.

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Joined Feb 2004
/NOPE/
> bubble2 2,568 Posts
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phdeez
04-13-2023 at 06:12 AM.
04-13-2023 at 06:12 AM.
Quote from neverpayretail :
Well I just finished Round 3 of trying to get my billing correct and it's still not correct. My latest bill has overcharged me $65. Had to call again and they then gave me another credit amount to bring my bill to what it should have been. This is the third month in a row. They said it'll be fixed on my next billing and they have made note of giving me a follow-up call next month. We'll see.....
Quote from RedElmo :
At this point I don't think it'll get fixed. Need an act of CEO gods
If you have more than 2 billing months in a row that are wrong, ask for a courtesy credit for wasted time.

Last month I asked for (and got) $50 on top of the wrong billing amount. They had to break it up in two rounds since the most they could offer was $50 at a time (so $50 to fix the bill, and $50 courtesy credit).

Since T-Force was not really giving me options that suited me, I emailed the CEO yesterday. The Escalation Team called me back last night and I told them what I was looking for (basically re-iterated the email). It seems like a possibility for Magenta Max + Insider Discount. I'll report back tonight (crossing fingers).
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Last edited by phdeez April 13, 2023 at 06:17 AM.
Joined Feb 2004
/NOPE/
> bubble2 2,568 Posts
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phdeez
04-17-2023 at 05:57 AM.
04-17-2023 at 05:57 AM.
Quote from phdeez :
If you have more than 2 billing months in a row that are wrong, ask for a courtesy credit for wasted time.

Last month I asked for (and got) $50 on top of the wrong billing amount. They had to break it up in two rounds since the most they could offer was $50 at a time (so $50 to fix the bill, and $50 courtesy credit).

Since T-Force was not really giving me options that suited me, I emailed the CEO yesterday. The Escalation Team called me back last night and I told them what I was looking for (basically re-iterated the email). It seems like a possibility for Magenta Max + Insider Discount. I'll report back tonight (crossing fingers).
Welp, still haven't heard from the escalation person. Honestly, disappointed.
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Joined Feb 2004
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> bubble2 2,568 Posts
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phdeez
04-20-2023 at 06:42 AM.
04-20-2023 at 06:42 AM.
Quote from phdeez :
Welp, still haven't heard from the escalation person. Honestly, disappointed.
Well, finally heard back from the Escalations person. She offered MM + Insider Discount but advised me that ALL FREE LINES would be lost, and I'd start being charged for them, so my plan would steeply increase in price.

I told her that was the first time I've ever heard anyone from Tmo tell me my free lines would be lost and supposedly, she went back to her manager to verify. We went back and forth on it for awhile, but ultimately, the best she could offer was a year of free service on the line that was supposed to be free (17 * 12 = 204).

Maybe the new Go5G plans being offered today will offer something for us old SC users...

Sincerely disappointed.
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Joined Jan 2012
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> bubble2 3,377 Posts
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RedElmo
04-20-2023 at 07:37 AM.
04-20-2023 at 07:37 AM.
Quote from phdeez :
Well, finally heard back from the Escalations person. She offered MM + Insider Discount but advised me that ALL FREE LINES would be lost, and I'd start being charged for them, so my plan would steeply increase in price.

I told her that was the first time I've ever heard anyone from Tmo tell me my free lines would be lost and supposedly, she went back to her manager to verify. We went back and forth on it for awhile, but ultimately, the best she could offer was a year of free service on the line that was supposed to be free (17 * 12 = 204).

Maybe the new Go5G plans being offered today will offer something for us old SC users...

Sincerely disappointed.
Wow. That's disappointing. I wonder if it's because of the new Go5G plan that's making things difficult now. They want people on that plan.
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Joined Mar 2015
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Grouchy16
04-26-2023 at 12:06 PM.
04-26-2023 at 12:06 PM.
My free line promos died when I moved 2 paid lines out last month. T-mobile removed free lines from 2021 too and this promo line was made paid line. Thank you T-Mobile 😡😡😡
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Joined Jan 2012
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RedElmo
04-26-2023 at 03:30 PM.
04-26-2023 at 03:30 PM.
Quote from Grouchy16 :
My free line promos died when I moved 2 paid lines out last month. T-mobile removed free lines from 2021 too and this promo line was made paid line. Thank you T-Mobile 😡😡😡
Wow. Wait. Why did old free lines become paid? Did you do a win back to reinstate it all ?
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Grouchy16
04-26-2023 at 03:34 PM.
04-26-2023 at 03:34 PM.
Quote from RedElmo :
Wow. Wait. Why did old free lines become paid? Did you do a win back to reinstate it all ?

I don't know anything about win back. Currently for this month- I have 2 paid and one free along with it, the extra 2 free lines turned to paid as i ported other 2 paid lines added in nov 2022 out.
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Joined Jan 2012
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> bubble2 3,377 Posts
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RedElmo
04-26-2023 at 03:38 PM.
04-26-2023 at 03:38 PM.
Quote from Grouchy16 :
I don't know anything about win back. Currently for this month- I have 2 paid and one free along with it, the extra 2 free lines turned to paid as i ported other 2 paid lines added in nov 2022 out.
So it sounds like you ported out lines before the 12 months was up since adding a free line??

You can tell T-Mobile you mistakenly ported out a number and want to reinstate it and reinstate all your free lines as well. They should be able to revert it back
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Joined Mar 2015
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Grouchy16
04-26-2023 at 04:04 PM.
04-26-2023 at 04:04 PM.
Quote from RedElmo :
So it sounds like you ported out lines before the 12 months was up since adding a free line??

You can tell T-Mobile you mistakenly ported out a number and want to reinstate it and reinstate all your free lines as well. They should be able to revert it back

That's fine about the line added in December. My problem is they dropped the free line from last year around march which is crazy to me
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Joined Jan 2012
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RedElmo
04-26-2023 at 04:10 PM.
04-26-2023 at 04:10 PM.
Quote from Grouchy16 :
That's fine about the line added in December. My problem is they dropped the free line from last year around march which is crazy to me
I know. I agree. That's crazy and scary to me! I need to cancel lines after a year is up. But I don't want any other promo gone.
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Joined Mar 2015
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Grouchy16
04-26-2023 at 05:54 PM.
04-26-2023 at 05:54 PM.
Quote from RedElmo :
I know. I agree. That's crazy and scary to me! I need to cancel lines after a year is up. But I don't want any other promo gone.

I am not worried as I added 2 byod in costco in November just before wireless associates went belly up.. added free line in December. Rest is history
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HilariousTree881
05-03-2023 at 06:03 AM.
05-03-2023 at 06:03 AM.
Quote from RedElmo :
Wow. That's disappointing. I wonder if it's because of the new Go5G plan that's making things difficult now. They want people on that plan.
Successfully upgraded the plan from T-One to Go5G Plus with all existing discounts and free line promotions except the kickback discount. $20 increased in monthly total which is not bad. New bill amount $125 (with 20% hookup and auto pay discounts)
Total 7 lines including 1 watch line and 6 voice Lines (2 paid and 4 free lines)

Now all 6 lines are eligible for IPhone 14 upgrade with $800 promo discount with trade in. iphone 7.is the lowest cheap phone to be traded in.

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erice5908
05-03-2023 at 10:23 AM.
05-03-2023 at 10:23 AM.
Quote from HilariousTree881 :
Successfully upgraded the plan from T-One to Go5G Plus with all existing discounts and free line promotions except the kickback discount. $20 increased in monthly total which is not bad. New bill amount $125 (with 20% hookup and auto pay discounts)
Total 7 lines including 1 watch line and 6 voice Lines (2 paid and 4 free lines)

Now all 6 lines are eligible for IPhone 14 upgrade with $800 promo discount with trade in. iphone 7.is the lowest cheap phone to be traded in.

plz I want to ask how you did it
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HilariousTree881
05-04-2023 at 09:18 PM.
05-04-2023 at 09:18 PM.
Quote from erice5908 :
plz I want to ask how you did it
First I tired 611 CSR, not honoring any discounts and transferring free lines .
Via facebook T-Forece. got succeeded
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