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PSA: TMobile auto pay changes

183 118 February 16, 2023 at 04:20 PM in Tech & Electronics (2)
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AutoPay discount changes noted in the link. $5 discount per line not available with a credit card

https://www.cnet.com/tech/mobile/...nt-in-may/

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Last Edited by superslickz May 1, 2023 at 05:51 PM
From a supposedly T-Mobile employee on Reddit, here is the latest update (5/1/2023) on Autopay discount:

Source:
https://www.reddit.com/r/tmobile/...ange_date/

The new autopay changes requiring a debit card or bank account to receive the discount goes into effect on May 18th.

EDIT: May 18th is for new and existing customers just enrolling in autopay

May 20th customers enrolled in autopay without debit card/back account/T-Mobile money will receive text messages over the next several months depending on bill cycle. They will receive a text message 30 days before their autopay discount is removed. Then a 15 day reminder, and again 3 days before. So the date for existing customers enrolled in autopay will vary from account to account.

Most reloadable cards are eligible for the autopay discount while non-reloadable are not and cannot be used for autopay.

Will update this post with more information as I get it.

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Joined May 2009
L6: Expert
> bubble2 1,739 Posts
211 Reputation
khalid7412002
02-17-2023 at 09:14 AM.
02-17-2023 at 09:14 AM.
Quote from luigimario :
Try buying them online. That might work better.
For me, I was just getting the basic cash back on my credit card anyway, so I thought something was better than nothing. I ended up signing up for Verizon Visa card so that I didn't have to remember to keep buying gift cards.
Does the Verizon Visa Card give you cash back for paying the monthly bill?

Quote from barbie21827 :
I have 10% boost for Verizon with cash app card. Check that.. instantly applies
Thank you, I don't know what this is, but I will look into it
Reply
Joined Nov 2016
L5: Journeyman
> bubble2 626 Posts
63 Reputation
luigimario
02-17-2023 at 09:16 AM.
02-17-2023 at 09:16 AM.
Quote from khalid7412002 :
Does the Verizon Visa Card give you cash back for paying the monthly bill?



Thank you, I don't know what this is, but I will look into it
it gives 2% back which becomes Verizon dollars.
Reply
Joined Mar 2011
New User
> bubble2 3 Posts
10 Reputation
srjzw
02-17-2023 at 10:21 AM.
02-17-2023 at 10:21 AM.
Quote from deals_4_fun :
They get hacked at least once a year. But they assure you that your credit card info safe but everything else like SSN, Name and Address got stolen, so we give you a free identity monitoring for a year. Why only a year? because hackers have short term memory.

Short term memory? Wonder why our so called intelligent law makers don't realize that?😜
Reply
Joined Feb 2014
L8: Grand Teacher
> bubble2 3,275 Posts
2,066 Reputation
iuku
02-17-2023 at 10:29 AM.
02-17-2023 at 10:29 AM.
Quote from ctr11 :
If we use a debit card number, is there fraud protection still? Because I was thinking using a debit card would be much better than bank account info.

Not much difference. DC doesn't have fraud protection as CC.
Reply
Joined Apr 2007
L6: Expert
> bubble2 1,244 Posts
915 Reputation
kjegbert
02-17-2023 at 02:04 PM.
02-17-2023 at 02:04 PM.
Quote from JayM3585 :
I guess we are a small number that use credit cards
"majority of our customers use their bank account or debit card for AutoPay and will continue to get a discount on top of an already great rate plan value."
Lol
If that was really true then this wouldn't be an issue.
Reply
Joined Feb 2009
L3: Novice
> bubble2 129 Posts
45 Reputation
coyo5050
02-17-2023 at 02:20 PM.
02-17-2023 at 02:20 PM.
…and what happens when they screw up your bill and over charge you a lot of money that has been removed from your checking account? At least w a credit card you have time
Reply
Joined Apr 2018
L3: Novice
> bubble2 100 Posts
26 Reputation
kydar
02-17-2023 at 03:21 PM.
02-17-2023 at 03:21 PM.
I wonder if this affects Apple Pay autopay?
Reply

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Joined Mar 2006
Ashburn, VA
> bubble2 361 Posts
48 Reputation
CoolSimple
02-17-2023 at 04:44 PM.
02-17-2023 at 04:44 PM.
Has anyone tried Samsung Care+ for cellphone insurance?

Reply
Joined Apr 2019
L2: Beginner
> bubble2 84 Posts
25 Reputation
HitnRunTony
02-17-2023 at 05:44 PM.
02-17-2023 at 05:44 PM.
Quote from i_CEO :
So no more credit card Cash-backs on top of auto pay discount. Sad ☹️

This really whomps.
I've been getting 3% back using my Apple Card.
Reply
Joined Jan 2014
L2: Beginner
> bubble2 46 Posts
53 Reputation
jcr0ss
02-17-2023 at 05:56 PM.
02-17-2023 at 05:56 PM.
Could you imagine giving this company your bank account deets? Oh hell no
Reply
Joined Nov 2018
L6: Expert
> bubble2 1,220 Posts
194 Reputation
b-t-1
02-18-2023 at 03:37 AM.
02-18-2023 at 03:37 AM.
If you don't like this, you'll just "love" the Central Bank Digital Currencies, which are coming soon.

And you vill like it, ja!
2
Reply
Last edited by b-t-1 February 18, 2023 at 03:42 AM.
Joined Aug 2019
L3: Novice
> bubble2 222 Posts
30 Reputation
JulianS31
02-18-2023 at 05:59 AM.
02-18-2023 at 05:59 AM.
Quote from bababoi :
RIP cc cellphone protection benefit. Between citi costco cc dropping extended warranty and now this. I am not having a good start of the new year, not at all.

First world problems ...but I feel you. 🥴
1
Reply
Joined Apr 2005
L4: Apprentice
> bubble2 346 Posts
55 Reputation
hypeiv
02-18-2023 at 06:23 AM.
02-18-2023 at 06:23 AM.
You might still be able to pay with credit card and get the discount. Set up auto bill pay with a debit card and then once your bill hits log in and do a manual payment with your credit card every month

I am on a family plan with my brother who has it set to auto pay and I log into his account every month and pay my portion of the bill with a credit card and it will deduct that payment from the charge that hits his bank account.
Reply
Joined Dec 2008
L5: Journeyman
> bubble2 713 Posts
219 Reputation
basicthe
02-18-2023 at 06:57 AM.
02-18-2023 at 06:57 AM.
Quote from bababoi :
RIP cc cellphone protection benefit. Between citi costco cc dropping extended warranty and now this. I am not having a good start of the new year, not at all.

Agreed. I've used my CC coverage a couple times when family members dropped their phones so I'm really going to miss this. Really bummed about this, honestly the first time I'm considering leaving Tmo over these consistent changes that feel like they are trying to nickel and dime current customers.
Reply

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Joined Dec 2015
na
> bubble2 4,126 Posts
644 Reputation
shouthouse
02-18-2023 at 07:18 AM.
02-18-2023 at 07:18 AM.
Quote from famewolf :
If that's the case you can use privacy.com's virtual "credit cards" which I believe show up as debit cards however they link to your checking so you then have to hope THEY have good security but of the two I'd trust privacy.com > tmobile.

This is how I do it and have been. Privacy stops a lot of these invisible price increases for me
Reply
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