expiredthe_natural posted May 04, 2023 03:43 AM
Item 1 of 5
Item 1 of 5
expiredthe_natural posted May 04, 2023 03:43 AM
T-Mobile Business Customers: Apple iPhone 14 Device w/ Business Unlimited+ Plan
after 24-Monthly Bill CreditsFree
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But the business group closes super early. 5pm and closed weekends! So good luck if you need them on a weekend. And to make it worse yet, regular customer service still won't talk to you on a weekend, so they pass you off to some outsourced business group in India, which—and I'm not exaggerating—always had a hold time greater than 1 hour, one Sunday was over 3.5 hours, and I was hung up on when they answered. Chat help has the same issue! Only specialists will interact with you, they are never available…
The outsourced groups also have no information about anything and whatever notes or cases they submit go into a paper shredder or void, or they just pretend to mash their keyboard, because the business specialists never seemed to see or confirm any contact with this mysterious group whose sole job seems to be to only waste people's time.
I have never had a problem with regular Tmobile customer service in prior terms with them and had to cancel, and I was happy to despite all the fees, and charges I incurred with that terrible mistake.
If I ever go back to Tmobile, and that's a BIG IF, I will only sign up for their regular service.
EDIT: Never mind, says its only for the new Unlimited Ultimate plan. Would cost me an extra 100/month to switch for not much benefit in my use case.
EDIT: Cgigate just commented that apparently they will give business accounts to people under just their SSN. This was far from my experience when I opened mine 10+ years ago, but things might have changed since then. In any case, at minimum it's ymmv.
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But the business group closes super early. 5pm and closed weekends! So good luck if you need them on a weekend. And to make it worse yet, regular customer service still won't talk to you on a weekend, so they pass you off to some outsourced business group in India, which—and I'm not exaggerating—always had a hold time greater than 1 hour, one Sunday was over 3.5 hours, and I was hung up on when they answered. Chat help has the same issue! Only specialists will interact with you, they are never available…
The outsourced groups also have no information about anything and whatever notes or cases they submit go into a paper shredder or void, or they just pretend to mash their keyboard, because the business specialists never seemed to see or confirm any contact with this mysterious group whose sole job seems to be to only waste people's time.
I have never had a problem with regular Tmobile customer service in prior terms with them and had to cancel, and I was happy to despite all the fees, and charges I incurred with that terrible mistake.
If I ever go back to Tmobile, and that's a BIG IF, I will only sign up for their regular service.
But the business group closes super early. 5pm and closed weekends! So good luck if you need them on a weekend. And to make it worse yet, regular customer service still won't talk to you on a weekend, so they pass you off to some outsourced business group in India, which—and I'm not exaggerating—always had a hold time greater than 1 hour, one Sunday was over 3.5 hours, and I was hung up on when they answered. Chat help has the same issue! Only specialists will interact with you, they are never available…
The outsourced groups also have no information about anything and whatever notes or cases they submit go into a paper shredder or void, or they just pretend to mash their keyboard, because the business specialists never seemed to see or confirm any contact with this mysterious group whose sole job seems to be to only waste people's time.
I have never had a problem with regular Tmobile customer service in prior terms with them and had to cancel, and I was happy to despite all the fees, and charges I incurred with that terrible mistake.
If I ever go back to Tmobile, and that's a BIG IF, I will only sign up for their regular service.
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Can't say I agree with this. I'm quite sure the deals are better on the business side, though I obviously understand why this is your stance.
Have you ever tried chat to see if the non business side can help you? Not sure why I so rarely get routed to the business dept.
I say this often, having a business (even a small business, it def doesn't have to be big) is like a cheat code for so many categories of things you need in your daily life, can write off, find tax advantages, etc. Now obviously running a small business is hard, but life's hard.
We currently have eight lines, two Apple Watches, and two 5G hotspot lines, and it's such a great deal. Now, I've never broken a phone and been in a bind or anything like that, I'm careful with my stuff and only upgrade to new stuff when there's a sufficiently good offer.
I feel a little gluttonous at this point, I only needed the one iPhone 14 for my son, but heck, for a one-time charge of $129 I get another one and service? Why not?
Could I get this deal and not lose these lines?
Also, what exactly are you paying the $100+ one-time charges? Is the activation that expensive?
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