expiredthe_natural posted May 04, 2023 03:43 AM
Item 1 of 5
Item 1 of 5
expiredthe_natural posted May 04, 2023 03:43 AM
T-Mobile Business Customers: Apple iPhone 14 Device w/ Business Unlimited+ Plan
after 24-Monthly Bill CreditsFree
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But the business group closes super early. 5pm and closed weekends! So good luck if you need them on a weekend. And to make it worse yet, regular customer service still won't talk to you on a weekend, so they pass you off to some outsourced business group in India, which—and I'm not exaggerating—always had a hold time greater than 1 hour, one Sunday was over 3.5 hours, and I was hung up on when they answered. Chat help has the same issue! Only specialists will interact with you, they are never available…
The outsourced groups also have no information about anything and whatever notes or cases they submit go into a paper shredder or void, or they just pretend to mash their keyboard, because the business specialists never seemed to see or confirm any contact with this mysterious group whose sole job seems to be to only waste people's time.
I have never had a problem with regular Tmobile customer service in prior terms with them and had to cancel, and I was happy to despite all the fees, and charges I incurred with that terrible mistake.
If I ever go back to Tmobile, and that's a BIG IF, I will only sign up for their regular service.
EDIT: Never mind, says its only for the new Unlimited Ultimate plan. Would cost me an extra 100/month to switch for not much benefit in my use case.
EDIT: Cgigate just commented that apparently they will give business accounts to people under just their SSN. This was far from my experience when I opened mine 10+ years ago, but things might have changed since then. In any case, at minimum it's ymmv.
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Recently, I converted 10-line (5-line voice with t-zone and 5-line data mobile line ) from my 18 years grandfather family-1000 plan (because Texas tax busted) to 10-line business' unlimited data for $100 taxes include
Recently, I converted 10-line (5-line voice with t-zone and 5-line data mobile line ) from my 18 years grandfather family-1000 plan (because Texas tax busted) to 10-line business' unlimited data for $100 taxes include
There were hardly any business deals when I was using the plan, and overall was a real shit experience. I've never had hold times that were under an hour when I needed to do things related to my business account. When things work they just work, which you can say the same on a normal account. On top of all that I bet business accounts would never qualify for the free lines they've been handling out for the past years.
A lot less of a headache to stay on a 'normal' T-Mobile account. Don't let them suck you in with this trap.
Recently, I converted 10-line (5-line voice with t-zone and 5-line data mobile line ) from my 18 years grandfather family-1000 plan (because Texas tax busted) to 10-line business' unlimited data for $100 taxes include
Really a no brainer , also if used in android lte tablet you can send and receive text messages. Aka unlimited texting.
Sign up for a Slickdeals account to remove this ad.
Really a no brainer , also if used in android lte tablet you can send and receive text messages. Aka unlimited texting.
But the business group closes super early. 5pm and closed weekends! So good luck if you need them on a weekend. And to make it worse yet, regular customer service still won't talk to you on a weekend, so they pass you off to some outsourced business group in India, which—and I'm not exaggerating—always had a hold time greater than 1 hour, one Sunday was over 3.5 hours, and I was hung up on when they answered. Chat help has the same issue! Only specialists will interact with you, they are never available…
The outsourced groups also have no information about anything and whatever notes or cases they submit go into a paper shredder or void, or they just pretend to mash their keyboard, because the business specialists never seemed to see or confirm any contact with this mysterious group whose sole job seems to be to only waste people's time.
I have never had a problem with regular Tmobile customer service in prior terms with them and had to cancel, and I was happy to despite all the fees, and charges I incurred with that terrible mistake.
If I ever go back to Tmobile, and that's a BIG IF, I will only sign up for their regular service.
Really a no brainer , also if used in android lte tablet you can send and receive text messages. Aka unlimited texting.
Sign up for a Slickdeals account to remove this ad.
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