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expiredouloat posted May 14, 2023 4:39 PM

Spectrum Internet Customers: Purchase 128GB Samsung Galaxy S23 + Mobile Plan

Get Up to $600 Back

w/ Trade-in of eligible device
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Deal Details
Spectrum Mobile is offering Spectrum Internet Customers: Purchase 128GB Samsung Galaxy S23 + Sign up for Spectrum Mobile Plan and get Up to $600 back when you trade-in an eligible device. Shipping is free.

Thanks to Community Member ouloat for posting this deal.

Deal Instructions:
  1. Visit the product page for the Samsung Galaxy S23
  2. Select your color
  3. Under Payment, select $799.99 "when it ships" option
  4. Scroll down and select "Add Trade-In"
  5. Search for your eligible trade-in device
    • trade-in value will vary by device
  6. After entering your phone information and answering questions about the condition, your trade-in value will be shown
  7. Click "Apply" to apply your trade-in value
  8. Click continue
  9. Select your data plan
  10. Enter selections for new number/keep old number and person who will be using the device
  11. Add to cart and proceed to checkout.
  12. Your total will be $799.99 + cost of plan selected + activation charge + any applicable taxes.
    • The trade-in value and additional promotion credit will be processed after your device is received and verified. If the final trade-in value exceeds the cost of the new device, the difference will be credited to your account.

Editor's Notes

Written by SlickDealio
  • To receive a trade-in offer, your current device must be received by Spectrum's partner Assurant within 30 days of your order. Your device's final trade-in value will be determined after it is received.
  • Please refer to the forum thread for additional details & discussion. -StrawMan86

Original Post

Written by ouloat
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Spectrum Mobile is offering Spectrum Internet Customers: Purchase 128GB Samsung Galaxy S23 + Sign up for Spectrum Mobile Plan and get Up to $600 back when you trade-in an eligible device. Shipping is free.

Thanks to Community Member ouloat for posting this deal.

Deal Instructions:
  1. Visit the product page for the Samsung Galaxy S23
  2. Select your color
  3. Under Payment, select $799.99 "when it ships" option
  4. Scroll down and select "Add Trade-In"
  5. Search for your eligible trade-in device
    • trade-in value will vary by device
  6. After entering your phone information and answering questions about the condition, your trade-in value will be shown
  7. Click "Apply" to apply your trade-in value
  8. Click continue
  9. Select your data plan
  10. Enter selections for new number/keep old number and person who will be using the device
  11. Add to cart and proceed to checkout.
  12. Your total will be $799.99 + cost of plan selected + activation charge + any applicable taxes.
    • The trade-in value and additional promotion credit will be processed after your device is received and verified. If the final trade-in value exceeds the cost of the new device, the difference will be credited to your account.

Editor's Notes

Written by SlickDealio
  • To receive a trade-in offer, your current device must be received by Spectrum's partner Assurant within 30 days of your order. Your device's final trade-in value will be determined after it is received.
  • Please refer to the forum thread for additional details & discussion. -StrawMan86

Original Post

Written by ouloat

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1K Comments

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May 29, 2023 4:11 PM
178 Comments
Joined Aug 2006
sapiroMay 29, 2023 4:11 PM
178 Comments
I unlocked the S23 today and tried to put the SIM card in my LG G8 unlocked phone, but it wouldn't work. Called Spectrum and found phone is not compatible with their network based on IMEI. Anyone else had a similar issue? I used it on Verizon (page plus) about a year ago (but not recently) with no issues.
1
May 29, 2023 4:33 PM
2.2K Comments
Joined Feb 2008
spacemanvtMay 29, 2023 4:33 PM
2.2K Comments
Seems like my account has been flagged or something.
I went to my local store and keep getting this error when trying to do a trade in:

Order cannot be processed in store.
"The customer must place the order online at spectrum.com because additional information is needed. They may hear from a Spectrum specialist via email or phone if further verification is needed after they complete their order."

The manager at the store said this is some kind of fraud prevention thing and said that he never had luck getting this resolved via tickets or calling account services,etc. etc. He said I am basically SOL and have to do the trade in online which of course isnt worth it.

Any ideas how to get this fixed?
May 29, 2023 4:35 PM
287 Comments
Joined Jun 2021
Fyaking619May 29, 2023 4:35 PM
287 Comments
Quote from sapiro :
I unlocked the S23 today and tried to put the SIM card in my LG G8 unlocked phone, but it wouldn't work. Called Spectrum and found phone is not compatible with their network based on IMEI. Anyone else had a similar issue? I used it on Verizon (page plus) about a year ago (but not recently) with no issues.
You need to find a phone that's compatible. My 2022 moto edge plus was compatible when I switched from my s23 to it.
May 29, 2023 4:45 PM
461 Comments
Joined Jan 2013
Keith1212May 29, 2023 4:45 PM
461 Comments
Quote from spacemanvt :
Seems like my account has been flagged or something.
I went to my local store and keep getting this error when trying to do a trade in:

Order cannot be processed in store.
"The customer must place the order online at spectrum.com because additional information is needed. They may hear from a Spectrum specialist via email or phone if further verification is needed after they complete their order."

The manager at the store said this is some kind of fraud prevention thing and said that he never had luck getting this resolved via tickets or calling account services,etc. etc. He said I am basically SOL and have to do the trade in online which of course isnt worth it.

Any ideas how to get this fixed?
I am in same boat, it's ridiculous that their excuse is "fraud prevention "after SSN and driver license verification
May 29, 2023 5:27 PM
2.2K Comments
Joined Feb 2008
spacemanvtMay 29, 2023 5:27 PM
2.2K Comments
Quote from Keith1212 :
I am in same boat, it's ridiculous that their excuse is "fraud prevention "after SSN and driver license verification
Did you call the customer service with any luck?
May 29, 2023 7:31 PM
349 Comments
Joined Mar 2018
619boyMay 29, 2023 7:31 PM
349 Comments
Quote from spacemanvt :
Seems like my account has been flagged or something.
I went to my local store and keep getting this error when trying to do a trade in:

Order cannot be processed in store.
"The customer must place the order online at spectrum.com because additional information is needed. They may hear from a Spectrum specialist via email or phone if further verification is needed after they complete their order."

The manager at the store said this is some kind of fraud prevention thing and said that he never had luck getting this resolved via tickets or calling account services,etc. etc. He said I am basically SOL and have to do the trade in online which of course isnt worth it.

Any ideas how to get this fixed?
Call them yourself.
May 29, 2023 7:57 PM
461 Comments
Joined Jan 2013
Keith1212May 29, 2023 7:57 PM
461 Comments
Quote from spacemanvt :
Did you call the customer service with any luck?
Yes I did , spent over 20 mins on call and spoke with multiple agents with no resolution… they couldn't see anything blocking or wrong with my account.

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May 29, 2023 9:13 PM
1.5K Comments
Joined Dec 2011
garymeter48May 29, 2023 9:13 PM
1.5K Comments
Quote from Keith1212 :
I am in same boat, it's ridiculous that their excuse is "fraud prevention "after SSN and driver license verification
How many trade-ins have you completed?
May 29, 2023 10:19 PM
378 Comments
Joined Jun 2018
Slick4shrnMay 29, 2023 10:19 PM
378 Comments
Quote from ouloat :
If you are referring about the rejected Motos, that's what happens when you release million different models with similar names every year. People got their 2022 edition trade-ins rejected because Assurant was looking for 2021 edition. Now it seems to be fixed, the 2022 editions have been added. This is the trade-in list under "Other" carrier, different list if you choose a different carrier.

MOTO Z4
RAZR
MOTO ONE ZOOM
MOTO ONE HYPER
MOTO G POWER
MOTO G STYLUS
MOTO G PRO
MOTO EDGE PLUS
MOTO EDGE
MOTO ONE FUSION PLUS
RAZR 5G
MOTO G 5G PLUS
MOTO G9 PLAY
MOTO G PLAY 2021
MOTO G STYLUS 2021
MOTO G POWER 2021
MOTO G STYLUS 5G
MOTO EDGE 2021
MOTO G PURE 2021
MOTO G POWER 2022
EDGE PLUS 5G
MOTO EDGE 5G 2022
MOTO G STYLUS 2022
MOTO G STYLUS 5G 2022
MOTO G PLAY 2023
Whoa ! You really typed in every phone on the list !! Appreciate the effort!
May 29, 2023 11:31 PM
412 Comments
Joined Jul 2006
ngvu1May 29, 2023 11:31 PM
412 Comments
someone was posting he traded to get the S23 then traded the new S23 with the S23 Ultra... We can just buy the S23 Ultra and trade the old phone in the same $600 discount.....
https://www.spectrum.com/mobile/p...Name=Cream
galaxy-s23-ultra
1
2
May 29, 2023 11:37 PM
1K Comments
Joined Mar 2007
IliveinAlbanyMay 29, 2023 11:37 PM
1K Comments
Quote from ngvu1 :
someone was posting he traded to get the S23 then traded the new S23 with the S23 Ultra... We can just buy the S23 Ultra and trade the old phone in the same $600 discount.....
https://www.spectrum.com/mobile/p...Name=Cream
galaxy-s23-ultra
The S23 is worth $1000 trade in. I traded it in for the S23 plus and got a $.01 credit.
May 29, 2023 11:48 PM
412 Comments
Joined Jul 2006
ngvu1May 29, 2023 11:48 PM
412 Comments
oh I see. Thanks for replying.

Quote from Newnameforme :
The S23 is worth $1000 trade in. I traded it in for the S23 plus and got a $.01 credit.
May 30, 2023 3:01 AM
2.2K Comments
Joined Feb 2008
spacemanvtMay 30, 2023 3:01 AM
2.2K Comments
Quote from Keith1212 :
Yes I did , spent over 20 mins on call and spoke with multiple agents with no resolution… they couldn't see anything blocking or wrong with my account.
Same thing happened to me, thanks for letting me know so I don't need to do this anymore . I guess deal is dead for me Frown
May 30, 2023 8:31 AM
360 Comments
Joined Mar 2014
HanzelnutsMay 30, 2023 8:31 AM
360 Comments
Quote from ouloat :
Login to spectrum.net --> Your Services --> Mobile --> Next to each line, "Eligible for Upgrade"
FYI, for those that don't see the "Eligible for Upgrade" option, DO NOT USE THE SPECTRUM APP. Login to the Spectrum website and follow Ouloat instruction and you will see it.

I'm in CA. Yesterday, I went into the Spectrum store, traded in a Galaxy S4 and a Note 4. Got $5 Trade-in credit for the S4 and $20 for the Note 4. Added 2 new lines (pay by the gig $14 + $10 activation) to my 2 existing lines. The store I was at accepted my 2 trade-ins on the spot (no need to mail in). Purchased two S23 and pay $144 for tax on the 2 phones. So, my total for the 2 S23 was $538. Next step, trade in these S23 for the S23+ and Ultra.

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May 30, 2023 11:57 AM
287 Comments
Joined Jun 2021
Fyaking619May 30, 2023 11:57 AM
287 Comments
The trade in offers for s23 plus and ultra has dropped from 1290 to 1130 for the ultra and 1100 to 1040 for 23 plus. I was planning to trade in my s23 ultra to get two s23 plus. They're making g it hard now. Lol

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