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Fitbit warranty

129 26 June 4, 2023 at 11:37 AM Fitbit
Any advice on Fitbit warranties? It is for 1 year, but it died before that and we got a replacement from them. But the replacement died quickly too, but after the 1 year mark for the first purchase. Fitbit won't replace it again event though the first replacement was garbage. Thoughts/strategies on what to do? Fitbit has offered a sooooo generous 35 bucks off any non-sale Fitbit on their website (rolling eyes and being sad). Thanks!

https://www.fitbit.com/global/us/...ku=424BKBK
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dstein24
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Joined Aug 2005
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> bubble2 2,606 Posts
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EyeBaller
06-05-2023 at 07:28 AM.
06-05-2023 at 07:28 AM.
Covered by the credit card you purchased with?
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Joined Jun 2005
Let Sleeping Dogs Lie
> bubble2 8,742 Posts
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komondor
06-06-2023 at 08:58 AM.
06-06-2023 at 08:58 AM.
Just buy some other brand, if fitbit replaced it and it lasted 6 months or a year you would be back in the same situation.
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Joined Nov 2006
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> bubble2 129 Posts
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dstein24
06-11-2023 at 05:51 AM.
06-11-2023 at 05:51 AM.
Quote from EyeBaller :
Covered by the credit card you purchased with?

Thanks- good point but I doubt that would help beyond a year anyway
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Joined Aug 2005
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EyeBaller
06-12-2023 at 06:21 AM.
06-12-2023 at 06:21 AM.
Quote from dstein24 :
Thanks- good point but I doubt that would help beyond a year anyway
Depending on the card, you get an additional year of warranty past the manufacturer warranty.
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cryptonian
06-27-2023 at 01:55 AM.
06-27-2023 at 01:55 AM.
If you're unhappy with the warranty and replacement policy of Fitbit, I would advise you to consider exploring alternative options. Numerous AI services provider in the market who develop wearable apps [thinkpalm.com], and offer fitness trackers and smartwatches with comparable features to Fitbit. Companies like Apple, Samsung, Garmin, and Xiaomi are a few of them. Always research customer reviews, warranty terms, and product reliability to find a brand that suits your needs. Most importantly consider reaching out to Fitbit's customer support to convey your concerns and negotiate a more suitable resolution. Preferably a replacement.
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Last edited by cryptonian June 27, 2023 at 01:59 AM.
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