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Pre-Order Samsung Galaxy S24 Series Phone w/ Eligible Trade-In Device, Expired

Get $700 Off
(Spectrum Internet Customers only) + Free Shipping
+111 Deal Score
436,969 Views
Spectrum Mobile is offering Spectrum Internet Customers: $700 Off your Pre-Order of a Samsung Galaxy S24 Series Device when you Trade in Your Eligible Phone and Activate a new Spectrum Mobile Line (plans start at $14 per GB of data / month). Shipping is free.

Thanks to Community Member EagerApparel878 for sharing this deal.

Note: You must be a Spectrum Internet Customer to be eligible for this deal. Additionally, through January 30, or while supplies last, pre-order and purchase a Samsung Galaxy S24 256 GB, S24+ 512GB, or S24 Ultra 512GB for the price of the next lowest storage level at participating carriers and retailers. The discount will be automatically applied at checkout. Additional storage is non transferrable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase the discount will be lost.

Deal Instructions:
  1. Pre-Order your Samsung Galaxy S24 Series Device (estimated delivery date is January 31):
  2. Decline Protection Plan (or add it at additional charge)
  3. Click 'Add Trade-In' and fill out your trade-in device details
    • Trade-in value will vary by device
  4. Sign in to your Spectrum Internet account and complete your order; additional $700 Off should be reflected for trade-in of eligible devices
    • Trade-in credit will be applied to your account after your trade-in device is processed. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan; click here & here for trade-in terms

Original Post

Written by
Edited February 1, 2024 at 10:00 AM by
s24: https://www.spectrum.com/mobile/p...yx%20Black

s24+:
https://www.spectrum.com/mobile/p...r%20Yellow

s24 ultra:
https://www.spectrum.com/mobile/p...ium%20Gray



Promotion requires customers to trade in qualifying device, purchase and activate a new phone. If new phone paid in full, credit applied to purchase. If new phone financed, credit applied to bill in pro-rated increments for the duration of the Device Payment Plan. If the final trade-in value exceeds the cost of the new device, the difference will be refunded to your Spectrum Mobile Account. Trade-in device must have a value greater than $1. Visit spectrummobile.com/tradein for details. Restrictions apply. Subject to change.
If you purchase something through a post on our site, Slickdeals may get a small share of the sale.
Deal
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Get $700 Off

Community Wiki

Last Edited by Deci February 7, 2024 at 10:18 AM
For those of you wondering about how the trade is credited (to your account or to your original form of payment) the answer is here https://www.spectrum.net/support/...ogram-faqs in Spectrum's FAQs.

It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."

If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.

If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...2435291724

If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801

WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store


if above can't fix your problem then do the following:

1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for

https://www.target.com/p/tracfone...A-87908383

Takes roughly 15 minutes to come in after purchase to hit email.

5. If they didn't ask to activate on tracfone then visit https://www.straighttalk.com/acti...ng.phoneno and see if you can activate phone (no IMEI error)

6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.

$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P


Store trade-in is YMMV
  • Most stores will uphold the promotion - if not, go to a different store
  • Device usually needs to be in stock - some stores will ship if not in stock
  • Stock is usually low and sells out fast - may need to try more than once
  • Higher storage options are usually not available in stores - only online
  • Tax is dependent on state - some charge MSRP, some charge discounted price
  • Doing too many trade in in short amount of time might get your account flagged - only online is available then

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

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Featured Comments

I do not recommend Spectrum Mobile. They are an MVNO on Verizon towers and when the network is congested, you have little to no connection because your priority is so low. There is also no upgrade option for a prioritized connection. I dropped them after 1 month.
I test with the following tiv samsung phones:

A14 $714
A54 $770
S23fe $880
S23+ $994
Trade in my Google Pixel 6A for $757 that I originally got from metro for $50 years ago. Makes this a true slickdeal 🫡

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Joined Aug 2012
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> bubble2 409 Posts
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CuriousCJ
03-26-2024 at 10:34 AM.
03-26-2024 at 10:34 AM.
Quote from OnePlus7pro :
You can use other Sims but it won't give you the best service. I was on 4G all day using my T-Mobile SIM. After I flashed the unlocked firmware it was 5g all day long.
Interesting, which tool you used to flash? The post from NotWindows?

Edit: hope this doesn't mess with using it for future trade in. As in messing with the true identity of the phone, after flashing, is it consider factory unlock version now or carrier unlock? If so, doesn't samsung has a way to track it or doesn't really matter?
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Last edited by CuriousCJ March 26, 2024 at 10:37 AM.
Joined Nov 2018
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> bubble2 40 Posts
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JollySeagull7737
03-26-2024 at 10:43 AM.
03-26-2024 at 10:43 AM.
Quote from MellowMask1531 :
I just sent an email to Assurant regarding my credit not being posted yet.. let's see
Does that work? I have the same problem
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Joined Nov 2011
L5: Journeyman
> bubble2 966 Posts
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Sriii
03-26-2024 at 12:17 PM.
03-26-2024 at 12:17 PM.
Quote from OnePlus7pro :
Time to flash the unlocked firmware to get rid of that spectrum boot animation and unlock all the bands for other carriers.
Is it a simple process, any direction (maybe a website that has instructions) on how to do it?
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Joined Feb 2017
L10: Grand Master
> bubble2 9,462 Posts
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OnePlus7pro
03-26-2024 at 12:46 PM.
03-26-2024 at 12:46 PM.
Quote from CuriousCJ :
Interesting, which tool you used to flash? The post from NotWindows?

Edit: hope this doesn't mess with using it for future trade in. As in messing with the true identity of the phone, after flashing, is it consider factory unlock version now or carrier unlock? If so, doesn't samsung has a way to track it or doesn't really matter?
I'll give you guys the basics I'm not good at the details. You download the modded version of Odin. You download the XAA firmware for the S24 model you have. You flash the 4 files in the modified Odin. In about 5-10 minutes the phone restarts just like you got a brand new unlocked version from Samsung. Backup anything you don't want to lose because everything was gone when it booted up for me.
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Joined Feb 2017
L10: Grand Master
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OnePlus7pro
03-26-2024 at 12:49 PM.
03-26-2024 at 12:49 PM.
Quote from Sriii :
Is it a simple process, any direction (maybe a website that has instructions) on how to do it?
It's not simple but it's not that hard but then again I've used Odin in the past before oneplus existed for my note 5.
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Joined May 2017
L6: Expert
> bubble2 1,316 Posts
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gaininja
03-26-2024 at 12:50 PM.
03-26-2024 at 12:50 PM.
Quote from CuriousCJ :
Interesting, which tool you used to flash? The post from NotWindows?

Edit: hope this doesn't mess with using it for future trade in. As in messing with the true identity of the phone, after flashing, is it consider factory unlock version now or carrier unlock? If so, doesn't samsung has a way to track it or doesn't really matter?
It doesn't.

Trade in typically looks for any physical damage, blacklisted IMEI, and wrong device. They don't care if your phone is flashed to be unlocked or still on carrier firmware. And they certainly don't care if your phone is locked or unlocked.

Quote from OnePlus7pro :
I'll give you guys the basics I'm not good at the details. You download the modded version of Odin. You download the XAA firmware for the S24 model you have. You flash the 4 files in the modified Odin. In about 5-10 minutes the phone restarts just like you got a brand new unlocked version from Samsung. Backup anything you don't want to lose because everything was gone when it booted up for me.
Basically this. It's actually pretty simple, but doing it first time does require a bit of researching from finding the correct firmware and using modified Odin.

Anybody with a little bit of patience can do it.
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Joined Oct 2018
L5: Journeyman
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FairWallaby2369
03-26-2024 at 01:45 PM.
03-26-2024 at 01:45 PM.
Quote from JollySeagull7737 :
Does that work? I have the same problem
seems like we are all in the same boat. no one knows why there is a delay. Seems like its a Spectrum issue.

https://www.reddit.com/r/Spectrum...s_post_to/
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Joined Apr 2013
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jimmynyk
03-26-2024 at 05:49 PM.
03-26-2024 at 05:49 PM.
Quote from JollySeagull7737 :
Does that work? I have the same problem
I emailed them and was told the refund would take up to 1-2 billing cycles. We just have to wait I guess...
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Joined Oct 2021
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MellowMask1531
03-27-2024 at 01:17 AM.
03-27-2024 at 01:17 AM.
Quote from JollySeagull7737 :
Does that work? I have the same problem

No response so far..
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Joined Sep 2007
L87: Papa Smurf
> bubble2 11,236 Posts
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RugerRedhawk
03-27-2024 at 08:25 AM.
03-27-2024 at 08:25 AM.
It seems that my phone went missing in the warehouse after confirmed delivery. The latest CS reply is that supposedly they are going to cut me a check for the full value and promo... What a painful process.
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FairWallaby2369
03-27-2024 at 10:12 AM.
03-27-2024 at 10:12 AM.
Quote from RugerRedhawk :
It seems that my phone went missing in the warehouse after confirmed delivery. The latest CS reply is that supposedly they are going to cut me a check for the full value and promo... What a painful process.
even though you feel like its a painful process, you might have got lucky on this bud. Phones that was assessed past 3/18 still haven't got the credit posted to Spectrum account for refunding. So you getting the check might be a better outcome. Grass isn't always greeener on the other side Big Grin
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Joined Sep 2007
L87: Papa Smurf
> bubble2 11,236 Posts
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RugerRedhawk
03-27-2024 at 10:42 AM.
03-27-2024 at 10:42 AM.
Quote from FairWallaby2369 :
even though you feel like its a painful process, you might have got lucky on this bud. Phones that was assessed past 3/18 still haven't got the credit posted to Spectrum account for refunding. So you getting the check might be a better outcome. Grass isn't always greeener on the other side https://static.slickdealscdn.com/ima...es/biggrin.gif
They received my phone on february 5th and that was the final status update! Thank goodness for the assurant support email somebody posted here as spectrum phone support was completely useless for this issue for me. I think they said from the start it could be up to 2 months before the credit shows up after they assess right? All in all lots of headaches for everyone. I will try to avoid a preorder next time where I have to mail the phone in, too much money on the line and risk involved it seems.
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FairWallaby2369
03-27-2024 at 12:04 PM.
03-27-2024 at 12:04 PM.
Quote from RugerRedhawk :
They received my phone on february 5th and that was the final status update! Thank goodness for the assurant support email somebody posted here as spectrum phone support was completely useless for this issue for me. I think they said from the start it could be up to 2 months before the credit shows up after they assess right? All in all lots of headaches for everyone. I will try to avoid a preorder next time where I have to mail the phone in, too much money on the line and risk involved it seems.
Yeah, the best way for this is to trade it in at store. It's surprising how much they screwed the mail in trade in within such a short period of time.
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L8: Grand Teacher
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kqian111
03-27-2024 at 02:27 PM.
03-27-2024 at 02:27 PM.
Quote from FairWallaby2369 :
seems like we are all in the same boat. no one knows why there is a delay. Seems like its a Spectrum issue.

https://www.reddit.com/r/Spectrum...s_post_to/
You guys might have your credits held up but I got a bigger issue with likely Spectrum internal fraud.

I got my assurant assessment approved on 3/16 and credit hit my Spectrum account on 3/17. I requested a refund same day over chat. 3 hours later, I get an email alert saying my autopay method changed, to a new card that I don't recognize and with a zip code half way across the country. I then called up Spectrum to stop the refund from processing into the new payment but was already too late. So they started an investigation. I also changed the security pin on my account. 2 days later, once the refund settled, I get another email alert saying my autopay method changed again, now back to my original payment method, with the new unrecognized payment removed from my acct. All these payment method changes happening without my authorization or consent.

I can only surmise the original rep I spoke with to initiate the refund went rogue after he saw how much money was in the account. It's so easy for any rep to impersonate a customer since they practically have all our security info if they pull up our billing statement. The security pin is right there on the billing statement as well as on the web portal. Now I gotta fight it with them to get the trade in credit back to me. Already initiated a complaint with BBB and will file a police report for grand theft since the credit is over 1k.

If you use a security pin to access your account, i suggest you change it to 2FA where they have to text you a pin every time in order to access the account.
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Joined Dec 2018
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AmazerG
03-27-2024 at 03:58 PM.
03-27-2024 at 03:58 PM.
After unlocking the phones, how much will you list them for on the marketplace or somewhere else?
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