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Cannot be unlocked for 365 days (1 year)
1 month of service required
Metro Port Department:
1 (800) 518-7519
Last Updated by rastatech on 11-08-2024 at 06:10 PM
I tried to order a tablet using my first Metro account where I had applied for a 72hr grace extension 2 days ago (I had applied for the extension in the hopes of picking up another cheap iPhone 12 but they wanted to charge me $75 for the line) but got the "Please contact us to complete your order" at the last step. I'll try using the Metro app as someone else suggested but am not too hopeful.
I wasn't able to figure out how to order a phone using the Metro app (I don't see any phones listed anywhere) but I was able to order another ip12 using my wife's account after I applied for a 72hr grace extension. It was not letting me add a line to the account ("Sorry, you are not eligible to add a new line") immediately after applying for the extension, but after waiting a day and a half I was able to place the order. At the time the Samsung tablet was also in stock but I chose to try for the ip12 instead. I didn't think to try ordering a tablet immediately after ordering the phone because I had assumed that it wouldn't let me add another line before the last one was activated. However, I just realized that this rule may not apply to tablet lines. But now the tablet is OOS so I'm unable to try.
That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
So I tried to get a second iP12 and they port locked me. I've been on the phone with merto and they said it could take 72 hrs or up to a week to undo the port lock. Does this sound right? This is my 5th time I talked with an agent.
Same.. even I am unable to add 5th line since Saturday, all 3 attempts failed, had to call CC to cancel the port request and pending order request to show-up the Add-a-line option on the dashboard.
Every attempt I used different card and shipping address of my friends . But no luck yet ..
Appreciate if someone can share their success in adding 4 or 5 line since weekend ..
How do you get port cancel, now my number is stuck
Could I buy this for $75 and immediately trade in to Apple Store for $180?
Yes, Apple will take locked phones for trade in -- right now you'll get $155 Apple GC if you're not buying anything or $180 (plus tax depending on state) if you're putting it towards a new device purchase
I ordered the $499 Mac Mini few days ago and waiting for it to come in -- will trade in the iP12 towards that purchase for $180+tax refund
Best to do basic setup at home and activate the eSIM on startup -- skip most of the setup (no need to login to anything except wifi) so Apple store can get to the settings menu
Delete the eSIM if you don't want access to your online account otherwise move it to another device using the Metro app -- they send verification text every time you want to login
You can try to get 2nd line for $35 if you want
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Yes, Apple will take locked phones for trade in -- right now you'll get $155 Apple GC if you're not buying anything or $180 (plus tax depending on state) if you're putting it towards a new device purchaseI ordered the $499 Mac Mini few days ago and waiting for it to come in -- will trade in the iP12 towards that purchase for $180+tax refundBest to do basic setup at home and activate the eSIM on startup -- skip most of the setup (no need to login to anything except wifi) so Apple store can get to the settings menuDelete the eSIM if you don't want access to your online account otherwise move it to another device using the Metro app -- they send verification text every time you want to loginYou can try to get 2nd line for $35 if you want
Have you tried to move the eSIM to another Metro or unlocked phone? Seems like it's not possible on this plan.
I wasn't able to figure out how to order a phone using the Metro app (I don't see any phones listed anywhere) but I was able to order another ip12 using my wife's account after I applied for a 72hr grace extension. It was not letting me add a line to the account ("Sorry, you are not eligible to add a new line") immediately after applying for the extension, but after waiting a day and a half I was able to place the order. At the time the Samsung tablet was also in stock but I chose to try for the ip12 instead. I didn't think to try ordering a tablet immediately after ordering the phone because I had assumed that it wouldn't let me add another line before the last one was activated. However, I just realized that this rule may not apply to tablet lines. But now the tablet is OOS so I'm unable to try.
That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
There is no option to add a line in my app. $ was due today.and applied for extension..
I wasn't able to figure out how to order a phone using the Metro app (I don't see any phones listed anywhere) but I was able to order another ip12 using my wife's account after I applied for a 72hr grace extension. It was not letting me add a line to the account ("Sorry, you are not eligible to add a new line") immediately after applying for the extension, but after waiting a day and a half I was able to place the order. At the time the Samsung tablet was also in stock but I chose to try for the ip12 instead. I didn't think to try ordering a tablet immediately after ordering the phone because I had assumed that it wouldn't let me add another line before the last one was activated. However, I just realized that this rule may not apply to tablet lines. But now the tablet is OOS so I'm unable to try.
That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
I tried ordering a different tablet and it says "Sorry, you are not eligible to add a new line". So it looks like the rule about having to activate the previous line before adding another one also applies to tablet lines.
The iphone 12 is free. You just have to pay for the $75 a month Flex plan. So the first iphone 12 is $75. Any additional phone line added to the same account is $35 a month discounted Flex plan. So 6 iphone 12 will cost $75 + $35 + $35 + $35 + $35 + $35. The hard part is adding the additional phone lines all within the first month. You don't want to pay for the second month of service.
Last edited by thaophuong73 November 24, 2024 at 03:21 PM.
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That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
Every attempt I used different card and shipping address of my friends . But no luck yet ..
Appreciate if someone can share their success in adding 4 or 5 line since weekend ..
I ordered the $499 Mac Mini few days ago and waiting for it to come in -- will trade in the iP12 towards that purchase for $180+tax refund
Best to do basic setup at home and activate the eSIM on startup -- skip most of the setup (no need to login to anything except wifi) so Apple store can get to the settings menu
Delete the eSIM if you don't want access to your online account otherwise move it to another device using the Metro app -- they send verification text every time you want to login
You can try to get 2nd line for $35 if you want
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That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
That said, I'm not sure if they will actually ship the phone as the 72hr grace extension expires this afternoon and today is Sunday.
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