Spectrum Internet Customers: Pre Order Samsung Galaxy Z Fold 7 + Mobile Plan Get Up to $1000 Back w/ Trade-in of eligible device

kqian111

Aug 14, 2025 03:26 PM

4,023 Posts

Joined Aug 2007

kqian111Aug 14, 2025 03:26 PM

4,023 Posts

Quote from cccheel

:

I don't see it in the trade-in list anymore. But thanks because I was planning on going into the store today! Already opened that phone through a all the packaging. LOL.

Damn they must be getting a boatload of these TF and walmart Moto Plays and banned it lol. The next cheapest alternative would be the Moto G 2025 from TF for $45 with $24 trade credit.

Mexico619

Aug 14, 2025 06:27 PM

1,573 Posts

Joined Nov 2013

Mexico619Aug 14, 2025 06:27 PM

1,573 Posts

Quote from kqian111

:

Damn they must be getting a boatload of these TF and walmart Moto Plays and banned it lol. The next cheapest alternative would be the Moto G 2025 from TF for $45 with $24 trade credit.

Best Buy seems to have the moto g 5G 2024 for $30 and gets a $27 trade credit.

1

kovy

Aug 15, 2025 12:47 AM

9,989 Posts

Joined Apr 2008

kovyAug 15, 2025 12:47 AM

9,989 Posts

Complained through Assurant and Spectrum about not getting the tax credited back. Bunch of wasted time and nothing more. Hope others get better results.

1

langthang2007

Aug 15, 2025 03:41 AM

922 Posts

Joined Jul 2008

langthang2007Aug 15, 2025 03:41 AM

922 Posts

Quote from spacemanvt

:

Everyone who did a mail in, keep posting here, and be prepared to fight if they refuse to refund the credit to your credit card.That will mean for me, an FCC complaint and getting in touch with my congressman.

still waiting for my trade in credit to post lol.

1

BurnedIn

Aug 15, 2025 03:43 PM

170 Posts

Joined Oct 2011

BurnedInAug 15, 2025 03:43 PM

170 Posts

Quote from langthang2007

:

still waiting for my trade in credit to post lol.

Same, on Monday, Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of

futurezombie

Aug 15, 2025 04:29 PM

807 Posts

Joined Mar 2009

futurezombieAug 15, 2025 04:29 PM

807 Posts

Quote from BurnedIn

:

Same, on Monday, Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of

They processed mine July 31st and still no credit posted. Support just says wait the full 60 days, they won't even look in to why my credit is taking so long to post compared to others or more importantly why the $1,000 bonus isn't showing on my Assurant e-mails. They claim if it isn't received within 60 days, or if the $5 trade in credit posts without the bonus amount, they can then open a support ticket and get me the missing credit refunded. I'm glad I took screenshots of the trade in quote and the order screens along the way. I'm more than happy to file a complaint with my state Attorney General and if necessary go to my bank and charge back what they owe me if they pull some dishonest crap.

Tranman409

Aug 15, 2025 09:02 PM

1,125 Posts

Joined Apr 2009

Tranman409Aug 15, 2025 09:02 PM

1,125 Posts

Quote from futurezombie

:

They processed mine July 31st and still no credit posted. Support just says wait the full 60 days, they won't even look in to why my credit is taking so long to post compared to others or more importantly why the $1,000 bonus isn't showing on my Assurant e-mails. They claim if it isn't received within 60 days, or if the $5 trade in credit posts without the bonus amount, they can then open a support ticket and get me the missing credit refunded. I'm glad I took screenshots of the trade in quote and the order screens along the way. I'm more than happy to file a complaint with my state Attorney General and if necessary go to my bank and charge back what they owe me if they pull some dishonest crap.

Will keep you updated on my progrees. Was hesitant like you where the email doesn't show the 1k credit but the receipt and quote shows the 1k promo. When I talked to chat support, they said it will get added when the trade is completed. Shipped my old fold last week so waiting for that to get through the system

Tranman409

Aug 15, 2025 09:51 PM

1,125 Posts

Joined Apr 2009

Tranman409Aug 15, 2025 09:51 PM

1,125 Posts

Quote from PurePlays

:

I was wondering why i couldn't find a single thing about spectrum and/or flip and fold 7 on any of slick deals tabs.These deals blow compared to s25's and soon to be pixel 10. The flip I could see if you legitimately need a new phone. But ive never seen something thats less of slick deal then a $2000 samsung fold. With the s25's it was so worth it dealing with all spectrums drama and the hassle, when you could get them keep trading up to an s25 plus or ultra and literally make money. This is dealing with all spectrum and assurantsBs to get the killer deal of a samsung for $1000. Gtfo this isnt the slick deals i know

For the s25 ultra deal, the promo deals were alot more generous than current one I feel. I traded in an old iPhone 13 mini for $1600 total i believe.

tronno

Aug 15, 2025 10:07 PM

40 Posts

Joined Nov 2010

tronnoAug 15, 2025 10:07 PM

40 Posts

Quote from futurezombie

:

They processed mine July 31st and still no credit posted. Support just says wait the full 60 days, they won't even look in to why my credit is taking so long to post compared to others or more importantly why the $1,000 bonus isn't showing on my Assurant e-mails. They claim if it isn't received within 60 days, or if the $5 trade in credit posts without the bonus amount, they can then open a support ticket and get me the missing credit refunded. I'm glad I took screenshots of the trade in quote and the order screens along the way. I'm more than happy to file a complaint with my state Attorney General and if necessary go to my bank and charge back what they owe me if they pull some dishonest crap.

Same boat and same answer from Spectrum support, "waiting for Assurant", no tickets needed until 1 to 2 billing cycles.

Tranman409

Aug 15, 2025 10:54 PM

1,125 Posts

Joined Apr 2009

Tranman409Aug 15, 2025 10:54 PM

1,125 Posts

Got an email. "Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of $430.00 for your device." Will wait a little more to see how it shows up

tronno

Aug 15, 2025 11:41 PM

40 Posts

Joined Nov 2010

tronnoAug 15, 2025 11:41 PM

40 Posts

Quote from Tranman409

:

Got an email. "Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of $430.00 for your device." Will wait a little more to see how it shows up

I got the same letter on 7/31

Offer Number: CCTI40350005092882
We've received your device.

Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of $5.00 for your device. In addition to your Trade-In amount, you also qualify for the Trade-In Promotion, which brings your total to $1,005.00.

What's next?

You'll receive your Trade-In Credit. If you financed your new device, your credit will be applied evenly over the remaining installments of your device payment plan.* If you paid for your new device in full, the total credit for the confirmed value of your trade in, including any applicable promotions, will be applied in the next two billing cycles. If you don't receive your trade-in refund/credit within two billing cycles, give us a call at 1-833-224-6603. Have your offer number available.

I called the 833-224-6603 was told to wait 2 billing cycle (60) days.

Tranman409

Aug 16, 2025 12:00 AM

1,125 Posts

Joined Apr 2009

Tranman409Aug 16, 2025 12:00 AM

1,125 Posts

Quote from tronno

:

I got the same letter on 7/31Offer Number: CCTI40350005092882We've received your device.Good news! We've received your device and inspected it. You'll be receiving a Trade-In Credit of $5.00 for your device. In addition to your Trade-In amount, you also qualify for the Trade-In Promotion, which brings your total to $1,005.00. What's next?You'll receive your Trade-In Credit. If you financed your new device, your credit will be applied evenly over the remaining installments of your device payment plan.* If you paid for your new device in full, the total credit for the confirmed value of your trade in, including any applicable promotions, will be applied in the next two billing cycles. If you don't receive your trade-in refund/credit within two billing cycles, give us a call at 1-833-224-6603. Have your offer number available.I called the 833-224-6603 was told to wait 2 billing cycle (60) days.

That's frustrating that I didnt get the "you also qualify for the Trade-In Promotion, which brings your total to $1,005.00." Part in my email, will get with support soon to see what happens.

Tranman409

Aug 16, 2025 12:31 AM

1,125 Posts

Joined Apr 2009

Tranman409Aug 16, 2025 12:31 AM

1,125 Posts

Chat support was trying their best not to be helpful.
He told me this, "Tyri
08:16:20 PPromotional Credits (when applicable) are financial incentives provided by Spectrum Mobile applied over time to your billing account for the purchase of your device.
That bounus is applied when financing a new device with a trade in"
I told him that I paid in full
He just copy pasted it again like that and said "I understand and apologize" assuming that he couldn't do anything.
I copy and pasted tronno post "* If you paid for your new device in full, the total credit for the confirmed value of your trade in, including any applicable promotions, will be applied in the next two billing cycles. If you don't receive your trade-in refund/credit within two billing cycles, give us a call at 1-833-224-6603."
He responded back "Will be applied in the next two billing cycles."
So will check back and see what shows up in 2 billing cycles

cccheel

Aug 16, 2025 02:15 AM

4,368 Posts

Joined Mar 2006

cccheelAug 16, 2025 02:15 AM

4,368 Posts

Quote from Tranman409

:

That's frustrating that I didnt get the "you also qualify for the Trade-In Promotion, which brings your total to $1,005.00." Part in my email, will get with support soon to see what happens.

This happened to me too. I have done a ton of these trade-ins with spectrum and all the other ones, when you pull them up in the spectrum portal, reflect the promotion after the normal trade-in of like five bucks. I had to call in and speak to spectrum support and they agreed that there was something wrong and they had to contact Assurant. The good news is they seem fairly confident they can fix it and get me the $1,000. So I'm really not too worried about it, but it's super annoying. Something is different, because when I go into the portal for this specific trade-in, it's not like all the other ones I've done and I've done like 12 to 15. So if you're portal only shows the $5, you have to contact them.

Tranman409

Aug 16, 2025 08:30 AM

1,125 Posts

Joined Apr 2009

Tranman409Aug 16, 2025 08:30 AM

1,125 Posts

Can anyone who didnt see the $1000 credit in their trade in successful email and was able to get the $1000 later reply back. Hoping for hope. Guess for those effected, will have to wait 2 billing cycles

Spectrum Internet Customers: Pre Order Samsung Galaxy Z Fold 7 + Mobile Plan Get Up to $1000 Back w/ Trade-in of eligible device

$1,000

$2,000

Community Voting

Leave a Comment

784 Comments

Leave a Comment

Related Searches

Popular Deals

Trending Deals