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Tmobile ends credit card autopay discount loophole

551 2,137 Yesterday at 09:45 PM in Tech & Electronics (3) T-Mobile
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Joined Dec 2007
L6: Expert
> bubble2 1,576 Posts
421 Reputation
Kouskous44
Today at 10:03 AM.
Today at 10:03 AM.
Wonder if you can pay a portion with youe credit card and auto debit the rest. E.g. $1 auto debit. Rest prepaid by credit card.

Would that be allowed?
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Joined Aug 2010
Let's Go Brandon!
> bubble2 4,125 Posts
555 Reputation
XealO
Today at 10:21 AM.

Our community has rated this post as helpful. If you agree, why not thank XealO

Today at 10:21 AM.
Quote from Kouskous44 :
Wonder if you can pay a portion with youe credit card and auto debit the rest. E.g. $1 auto debit. Rest prepaid by credit card.

Would that be allowed?
Negative.

"Under the new rule, any such one-time payment made with an ineligible method—whether for a portion or the total of the bill—will now disqualify the account from the AutoPay discount for that billing cycle."​
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Joined Jul 2005
L5: Journeyman
> bubble2 605 Posts
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apokrif
Today at 10:24 AM.
Today at 10:24 AM.
Quote from Kouskous44 :
Wonder if you can pay a portion with youe credit card and auto debit the rest. E.g. $1 auto debit. Rest prepaid by credit card.
Would that be allowed?
No clue, but that's how it worked before:

T-Mobile has ended a workaround for its autopay discount that allowed customers to pay with a credit card while keeping the discount. Starting October 24, 2025, any early, one-time payment made with an ineligible method like a credit card will cause a customer to lose their $5 per-line autopay discount for that billing cycle. To keep the discount, customers must have their autopay set up with a debit card or a direct bank account, and any early payments must be made with an eligible method.

How the loophole worked
Customers would set up a debit card or bank account for automatic payments to receive the autopay discount.
They would then manually pay their full bill ahead of the autopay date using a rewards credit card.
Because the bill was already paid, the automatic debit payment would not be processed, allowing the customer to collect credit card rewards and still get the T-Mobile discount.

How the new rule works
Any early, one-time payment made with a credit card, even for the full bill amount, will disqualify the account from receiving the discount for that cycle.
T-Mobile will send a text message informing customers they have lost the discount for that bill cycle.
The only way to keep the discount is to have a debit card or bank account set up for autopay and ensure any early payments are made using one of those eligible methods.
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Joined Aug 2008
L6: Expert
> bubble2 1,958 Posts
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cuoreesitante
Today at 10:40 AM.
Today at 10:40 AM.
This is unfortunate. Now I will have to choose between the autopay discount and the free insurance that comes with my CC.
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Joined Mar 2006
L5: Journeyman
> bubble2 880 Posts
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paruchuribros
Today at 11:29 AM.
Today at 11:29 AM.
Decade long customer who moved initially from Sprint to T-Mobile due to the horrible customer service. Sprint service at least try to help with billing issues. T-Mobile guys promise everything under the sun and do nothing. This is horrible. Now T-Mobile is worst than original Sprint service. I am moving to Verizon (which works in my area) or US Mobile.
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