frontpagetunabreath posted Dec 17, 2025 10:49 AM
Item 1 of 3
Item 1 of 3
frontpagetunabreath posted Dec 17, 2025 10:49 AM
10-Piece Craftsman 3/8" Drive Polished Chrome SAE Mechanics Tool Set
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$34
61% offAmazon
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Our community has rated this post as helpful. If you agree, why not thank jdg33
Our community has rated this post as helpful. If you agree, why not thank jdg33
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Yes, Lowe's is a primary retailer for Craftsman and generally honors the lifetime warranty on hand tools, but the process has become less straightforward than in the past, often requiring calling Craftsman support directly or finding an equivalent item in-store for exchange.
How to Get Your Craftsman Warranty Honored at Lowe's:
Bring the Item: Take the broken hand tool to your local Lowe's.
Check for Exact Matches: Look in the tool section for the exact replacement tool (same model, tooth count, etc.).
If Exact Match Found: You can usually exchange it at customer service.
If No Exact Match:
Ask for the Closest Equivalent: You might get a newer, similar, or upgraded model.
Call Craftsman Support: If the store can't help, they should provide a number to call Craftsman (Stanley Black & Decker) directly, who will often mail replacements.
Yes, Lowe's is a primary retailer for Craftsman and generally honors the lifetime warranty on hand tools, but the process has become less straightforward than in the past, often requiring calling Craftsman support directly or finding an equivalent item in-store for exchange.
How to Get Your Craftsman Warranty Honored at Lowe's:
Bring the Item: Take the broken hand tool to your local Lowe's.
Check for Exact Matches: Look in the tool section for the exact replacement tool (same model, tooth count, etc.).
If Exact Match Found: You can usually exchange it at customer service.
If No Exact Match:
Ask for the Closest Equivalent: You might get a newer, similar, or upgraded model.
Call Craftsman Support: If the store can't help, they should provide a number to call Craftsman (Stanley Black & Decker) directly, who will often mail replacements.
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Also, inconsistent how warranty is processed at each location. Some are simple, use the scanner for exchange, print sticker for broken item then your off with the new tool. Other store require ID; refund to gift card then use that gift card apply to new item. Some store dont even process at all, take broken item and give you new item. Then you get the ones that will say..."we stopped warranty Craftsman you have to call 1800" which is BS. They just dont want deal with processing it, dont know how or just straight up being difficult/bad customer service.
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