Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
frontpagelxtng posted Feb 12, 2026 05:01 PM
Item 1 of 2
Item 1 of 2
frontpagelxtng posted Feb 12, 2026 05:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
w/ Number Port-In + Free S/H$55
$685
91% offMetro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
Use a VPN
Different credit card #
Add a fake apartment # to your address (if you live in a house)
This has worked for me in the past.
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Clearly they are blocking some other way.
I'd rather say their flagging mechanism is completely a black hole: I have tried so many different combinations of:
IPs, browsers, incognito, CC info, shipping info, port number, lowercase/uppercase, phone call...
All above the porting process seemed to work, but all ended up with "your security is important to us..." message.
Just got it on AliExpress months ago, so no way to tell.
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do they plug up the phone to run a diagnostic on it?
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IPs, browsers, incognito, CC info, shipping info, port number, lowercase/uppercase, phone call...
All above the porting process seemed to work, but all ended up with "your security is important to us..." message.
Hope 1 yr from now they polished their system and they can give customers a direct answer to why the system flags you.
Hope 1 yr from now they polished their system and they can give customers a direct answer to why the system flags you.
They do run some background checking. This is in their terms and conditions: "You'll need email & ID (to verify your name & address) to sign up." Some of us have indeed been asked to answer questions like our past addresses, cars we've owned, etc. before the final step. If they suspect a fraud by their criteria (that are unknown to us AND to their CS on the phone), we'll get that dreadful screen and a negative charge will immediately follow a positive charge on the credit card.
The issue is their system said for security reason, I have to call in.
I called, the CSR also said my number is eligible to port in, but when she helped me to place an order, it also didn't go thru. Told me to visit store.
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