Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
expiredlxtng posted Feb 12, 2026 05:01 PM
Item 1 of 2
Item 1 of 2
expiredlxtng posted Feb 12, 2026 05:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
w/ Number Port-In + Free S/H$55
$685
91% offMetro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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Where do you get the info that a port in isn't required on the Cricket deal?
Per their terms and restrictions:
"Account will remain subscribed to $60/mo. plan for two months. Credit will be lost if service is canceled. Credit is not redeemable for cash, has no cash value & is not transferable or refundable. Online only. Requires new account and port-in of new line on the $60/mo. plan"
If CS determine that it is not fraud, they should be able to put order manually.
All they do is "yes you are eligible" then "oh system blocked the order. I dont know why and I cant do anything about it"
What's CS for if all they are doing is listen to numbers over the call and put them through system
They do run some background checking. This is in their terms and conditions: "You'll need email & ID (to verify your name & address) to sign up." Some of us have indeed been asked to answer questions like our past addresses, cars we've owned, etc. before the final step. If they suspect a fraud by their criteria (that are unknown to us AND to their CS on the phone), we'll get that dreadful screen and a negative charge will immediately follow a positive charge on the credit card.
The phone will be delivered tomorrow and we'll see if we can place an order on a Samsung watch using that phone.
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Hope 1 yr from now they polished their system and they can give customers a direct answer to why the system flags you.
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