RETIRED The Official Good Girls Thread

Idk if y'all saw in the coupons thread but someone reported 20% q stacked with fs w bra code. Someone else reported 20% code worked on clearance. Not sure if it was the same code but worth a shot!

Did the free shipping on bra code not expire last night?

their proof that i received the jacket is that the weight of the package that left them is the same as the one i received??? that just proves they didn't put the jacket in, doesn't it? i told him if they should add up the weight of what they sent out + the box and they will find out that there was no jacket in it.

Random.org gave me #5...

The fifth person to message me about the giveaway was azn1x6flame!!!

Congrats PM me your mailing address and I will get it in the mail tomorrow

their proof that i received the jacket is that the weight of the package that left them is the same as the one i received??? that just proves they didn't put the jacket in, doesn't it? i told him if they should add up the weight of what they sent out + the box and they will find out that there was no jacket in it.

this is the end of express for me. i called about the missing jacket. they can't refund me because they saw on my account the things that cs have done for me - like say when they don't ship something so they reship it, or when i call for wrong item shipped and they had to ship a new one to me and i ship the wrong item back to them. i got connected to a supervisor. for them, i have done this too many times. therefore, they can not do anything for me. they won't refund, but i can do a charge back with the cc. they were looking as far back as 2011 for counting how much the cs has done for me. i explained that this wouldn't have happened if they don't make mistakes. and that if you look at it % wise given that i am placing many orders, this is really just a few times. in short, i am suspicious to them. to them, the jacket was sent to me. i told him not to say that because i don't have it, they could have sent it somewhere else. knowing some of yall receive items you didn't order. oh, and he always says we have done these things numerous times for you as courtesy. i told him it is not courtesy, because they are supposed to correct their mistakes.

after i have raised my voice, he did "research", and decided he was making me find another item to put a discount on (probably kinda like a credit). i said i'm not in the mood to shop from them anymore so i insisted for refund. i was going to be connected to the supervisor's supervisor, but then he came back and told me he'll just refund. so i confirmed that in the future, any mistake on their part would have to be fixed by me making a chargeback to the cc and he said yes. so i told him they're making the cc responsible for their mistakes. (also, won't the cc mark me too if i had to chargeback multiple times?) also i told him if they're suspicious of me, i was suspicious at them too sending me cheap tops for the leather jacket i ordered. also told him i'm telling this to my friends.

so that's it for me. probably good for me though that they make me not like shopping with them anymore. i'm not sure if starting over with a new account would help... (an account i'd have to slowly up to a-list?). but i am really angry right now, i'm only thinking of just using up my reward in store and exchanging a dress i have here on an exchange-only receipt.

thank you exp for making me ban you officially. i'll be glad for my $ to go to my savings instead.

/~~ it's official i have changed my profile

so sorry this happened to you k. remember when i got a package that had been ripped in shipment and had nothing in it? i called and they told me the same thing -- to get chargeback from cc. they ended up sending it to me though - i guess it came BIS. but their attitude was similar - like they could not do anything.

at least you save $$! there's nothing good to buy anyway. i my orders are okay, because it really is a PITA.

i've never received extra items in my packages - only missing items or the complete wrong order.

they're counting those times you had to have your order corrected against you. hope that they won't make anymore mistakes. what happened to me was bound to happen. they're going to mess up one more order for me, it is just a matter of when it is going to happen.
i've had an extra item come to me, like maybe 4 years ago. they should see how pessimistic i talk here about getting my items correctly, and this is because of their history. i guess all this time, i have bad reputation building up on their side. jerks!