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expired Posted by Jman100 • Dec 19, 2020
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expired Posted by Jman100 • Dec 19, 2020

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

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T-Mobile
4,225 Comments 908,275 Views
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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.

Editor's Notes

Written by StrawMan86 | Staff
Please refer to the forum thread for additional details and discussion. -StrawMan86

Original Post

Written by Jman100

Community Voting

Deal Score
+563
Good Deal
Visit T-Mobile

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Top Comments

giantbruin
Do I need another free line? Nope. Will I get another free line? Yup.
i.eat.spam.here
My plan is never eligible
qquser
Thank you for posting this and thanks to T-mobile, too

4,224 Comments

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Dec 20, 2020
718 Posts
Joined Mar 2007
Dec 20, 2020
Joelioli
Dec 20, 2020
718 Posts
Quote from midnightblade :
Doesn't it need to be outside of T-mobile for 12 months or something? Can you move them that quickly?
I heard 60 days from a Costco rep who sounded like he knew what he was talking about.
Dec 20, 2020
296 Posts
Joined Nov 2010
Dec 20, 2020
lmoney783
Dec 20, 2020
296 Posts
Quote from gunnayn :
My current setup on iPhone 11. No hassle.
Thanks. Can you tell me how to do that? I read somewhere that on the iPhone 12 dial sim can't handle 5G?
Dec 20, 2020
255 Posts
Joined Apr 2014
Dec 20, 2020
gunnayn
Dec 20, 2020
255 Posts
Quote from lmoney783 :
Thanks. Could you let me know how to do that?
I have my main line using esim and free line using the physical SIM card slot. It doesn't matter which way you do it. Then under Settings - Cellular - Cellular Data - Here select which line you want to use data.

To set up esim, I have always just gone through T-fore. They will walk you through setting up esim. It is pretty straightforward and easy to do so don't worry about that.
Dec 20, 2020
287 Posts
Joined Aug 2014
Dec 20, 2020
qquser
Dec 20, 2020
287 Posts
Quote from bk_InAZ :
All I can say is - we've been with T-Mobile for 5 years- and they were GREAT until about 6 months ago. Now the CSRs will misinform you, and sign you up for a line, when your plan doesn't allow it. When you start getting billed for the line, and whatever other charges T-Mobile adds, they will promise you credits, then not always issue them. You'll get their "personal guarantee" (which has no legal meaning), after you finally finish the call. I've spent an hour and 10 minutes on hold waiting for a human to answer (and a bunch of somewhat shorter hold times), then more than an hour trying to get a resolution for a problem. My longest time on the phone with them has been 2hours, 44 minutes, and the shortest was 27 minutes. I've spent about 10 hours total adding the line, then trying to fix the damage they caused, in about 10 phone calls. It seems that since the Sprint merger went through, their word doesn't mean much, and the answers their "EXPERTS" provide aren't worth much. Honestly, I don't know whether Verizon or AT&T are better at this point, but I doubt they could be worse.
If you are grandfathered in the special promo plan which you signed up before, it could be a mess when you do a change since there are so many plans even t-mobile agents are not familiar with. A lot people just stay away from doing anything to their grandfathered plans, it could be a hit and miss when you do something with your old plan.
Dec 20, 2020
296 Posts
Joined Nov 2010
Dec 20, 2020
lmoney783
Dec 20, 2020
296 Posts
Quote from gunnayn :
I have my main line using esim and free line using the physical SIM card slot. It doesn't matter which way you do it. Then under Settings - Cellular - Cellular Data - Here select which line you want to use data.

To set up esim, I have always just gone through T-fore. They will walk you through setting up esim. It is pretty straightforward and easy to do so don't worry about that.
Really awesome idea honestly. Thanks so much. So I would have to pop in a SIM card tomorrow when I do the free line right?
Dec 20, 2020
87 Posts
Joined Feb 2013
Dec 20, 2020
orangindo
Dec 20, 2020
87 Posts
Quote from qquser :
How can your bill be 40 dollar for 3 lines of T-Mobile one plan?
How to send screenshots here? And yes that's how much I pay every month for 3 lines. Is this worth the hassle ? If this is true. I'd be paying $40 for 4 lines. Omg. I'm afraid it'll f up my original plan.
Dec 20, 2020
476 Posts
Joined Jan 2015
Dec 20, 2020
o4s
Dec 20, 2020
476 Posts
Quote from Joelioli :
I heard 60 days from a Costco rep who sounded like he knew what he was talking about.
its 91+ days

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Dec 20, 2020
325 Posts
Joined Nov 2006
Dec 20, 2020
batmandawg
Dec 20, 2020
325 Posts
Are the note 20 bogo eligible?
Dec 20, 2020
1,247 Posts
Joined Dec 2014
Dec 20, 2020
Jay2184
Dec 20, 2020
1,247 Posts
I have simple choice unlimited grandfathered and so far have 5 free line from tmo. This will be my 6th. I can go up to 10. I have a big family 😂
Dec 20, 2020
255 Posts
Joined Apr 2014
Dec 20, 2020
gunnayn
Dec 20, 2020
255 Posts
Quote from bk_InAZ :
All I can say is - we've been with T-Mobile for 5 years- and they were GREAT until about 6 months ago. Now the CSRs will misinform you, and sign you up for a line, when your plan doesn't allow it. When you start getting billed for the line, and whatever other charges T-Mobile adds, they will promise you credits, then not always issue them. You'll get their "personal guarantee" (which has no legal meaning), after you finally finish the call. I've spent an hour and 10 minutes on hold waiting for a human to answer (and a bunch of somewhat shorter hold times), then more than an hour trying to get a resolution for a problem. My longest time on the phone with them has been 2hours, 44 minutes, and the shortest was 27 minutes. I've spent about 10 hours total adding the line, then trying to fix the damage they caused, in about 10 phone calls. It seems that since the Sprint merger went through, their word doesn't mean much, and the answers their "EXPERTS" provide aren't worth much. Honestly, I don't know whether Verizon or AT&T are better at this point, but I doubt they could be worse.
This is why you have to really only go through T-force. I do so even knowing that the response times aren't the best lately. The reps are a better that through other avenues and you have written documentation of each interaction. Still depends on the rep but more times they have been great.

I had an issue with the last free line in Nov and the pixel promotion not apply. Last Rep looked into things, scheduled a check in a week later, and when the issue was still there credited my account for the value of the promo with no issues.
Dec 20, 2020
1,868 Posts
Joined Apr 2017
Dec 20, 2020
Schakira
Dec 20, 2020
1,868 Posts
Quote from bk_InAZ :
All I can say is - we've been with T-Mobile for 5 years- and they were GREAT until about 6 months ago. Now the CSRs will misinform you, and sign you up for a line, when your plan doesn't allow it. When you start getting billed for the line, and whatever other charges T-Mobile adds, they will promise you credits, then not always issue them. You'll get their "personal guarantee" (which has no legal meaning), after you finally finish the call. I've spent an hour and 10 minutes on hold waiting for a human to answer (and a bunch of somewhat shorter hold times), then more than an hour trying to get a resolution for a problem. My longest time on the phone with them has been 2hours, 44 minutes, and the shortest was 27 minutes. I've spent about 10 hours total adding the line, then trying to fix the damage they caused, in about 10 phone calls. It seems that since the Sprint merger went through, their word doesn't mean much, and the answers their "EXPERTS" provide aren't worth much. Honestly, I don't know whether Verizon or AT&T are better at this point, but I doubt they could be worse.
I've never had any problems with T-MOBILE. Never wait on line, press one, they'll callyou back. They've given me free lines and I'd any issues , always resolved very professionally and quickly. I don't know of any I bet carrier that gives you free lines. We were with ATT before and cust .serv was very bad and our bill was about $50 more , every month plus $27 of fees and taxes. It to mention ATT doesn't have free international roaming and one could return home with a huge cell phone bill. We left ATT years ago and never looked back.
Dec 20, 2020
1,273 Posts
Joined Jul 2015
Dec 20, 2020
007_bond
Dec 20, 2020
1,273 Posts
Quote from lmoney783 :
Thanks. Can you tell me how to do that? I read somewhere that on the iPhone 12 dial sim can't handle 5G?
Yes that's true currently. But they would be enabling 5G on dual Sim via software updates.
Dec 20, 2020
255 Posts
Joined Apr 2014
Dec 20, 2020
gunnayn
Dec 20, 2020
255 Posts
Quote from lmoney783 :
Really awesome idea honestly. Thanks so much. So I would have to pop in a SIM card tomorrow when I do the free line right?
If your esim is free/open, I think you can just have them set up the free line onto the esim right then and there tomorrow.

But, if you are using the esim already, then they would send you a SIM card if you don't have one already.
Dec 20, 2020
296 Posts
Joined Nov 2010
Dec 20, 2020
lmoney783
Dec 20, 2020
296 Posts
Thanks. How do I know I'm using an ESim or regular? I never popped it in when I got the 12

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Dec 20, 2020
601 Posts
Joined May 2007
Dec 20, 2020
bk_InAZ
Dec 20, 2020
601 Posts
Quote from qquser :
If you are grandfathered in the special promo plan which you signed up before, it could be a mess when you do a change since there are so many plans even t-mobile agents are not familiar with. A lot people just stay away from doing anything to their grandfathered plans, it could be a hit and miss when you do something with your old plan.
So true (that's why we have such an old checking account for example). And that's why I called them three times before going ahead. YES- three "Experts" told me it would not mess up our deal.

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