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Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line Expired

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T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free.

Thanks to community member Jman100 for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (see instructions below on how to find your SOC code).
      • SOC (Service Order Code): The technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2020 Line On Us 4".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • This deal CANNOT be combined with any of the following current T-Mobile promotional offers:
    • iPhone 12 "on us" (2020 Apple Trade Activate P3)
    • BOGO iPhone (2020 Apple Buy 2 P11)
    • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
    • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
    • Costco BYOD promos
    • TFB-exclusive promos
  • By participating in any of these offers above while using your new free line, you will forfeit the free line terms and will have to pay for that line.
Good Deal?

Original Post

Written by
Edited December 20, 2020 at 03:25 PM by
Starting December 20th customers on an eligible plan with at least 2 paid lines can add a line for free.


Eligible SOC list: https://i.imgur.com/LZegl3r.jpg

Please note: There's a lot of misinformation and confusion around this promo. Inevitable when a promo like this happens half a month after an identical one just ended. Here are some critical nuggets of info:
  • The promo is called "2020 Line On Us 4"
  • It is fully stackable with "2020 Line On Us 3"
  • Internal docs mention a scenario where it isn't stackable. It is referring to "third line free" promos and only to accounts opened on the 20th or later. This appears to be causing confusion.
  • The promo seems to be showing on accounts as line on us 3 (double if you already had it). It's a known issue and being worked on. Will not affect eligibility.

Offer now available. Some reps are not yet aware of the promo's existence, so please be patient with them. You can also add the line as normal online and the promo will automatically apply within a bill cycle.

Ineligible stackable promos:
  • iPhone 12 "on us" (2020 Apple Trade Activate P3)
  • BOGO iPhone (2020 Apple Buy 2 P11)
  • Free Galaxy A71 5G with new line (2020 Samsung Activate P12)
  • Free OnePlus 8/8T+ 5G with new line (2020 OnePlus Activate P5)
  • Costco BYOD promos
  • TFB-exclusive promos

(PS: check this post here https://www.reddit.com/r/tmobile/..._your_soc/ to get a Chrome or Firefox extension that will make finding your SOC easy, or see the guide here https://reddit.com/r/tmobile/comm...soc_codes/ to find it manually)

Disclaimer: This is info based on leaked documents, and is subject to change. Any noticed changes will be added to this post when learned.

https://t-mobile.com
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Community Wiki

Last Edited by HurricaneAlley January 6, 2021 at 09:05 PM
DEAD
Promotion ENDED 12/31/2020
DEAD

Free Line CAN be stacked with these New Line offers
1) iPhone SE 50% off
2) REVVL 50% off
3) Pixel 4a 5G 50% off
4) Costco Free A11 + $100 for new Lines ( NOT BYOD)

(Not 100% if works, but not listed on Ineligible list)
5) S20FE BOGO Free
6) Samsung BOGO $1000 off or Costco $810 off


20% Hookup codes:

EMPFNBM = Tmo 1 for older plans
NTMEMP20= New TMO Insider Voice 20% for Magenta

-----------------------------------------------------
PSA: COSTCO BYOD IS NOT STACKABLE!
They specifically call this out in the docs this time.

-----------------------------------------------------
Browser extensions to find your SOC easier
Chrome: https://chrome.google.com/webstor...ldjhocmmpl
Firefox: https://addons.mozilla.org/en-US/...mo-helper/

-----------------------------------------------------
t-mobile soc:
1. How to find:
https://www.reddit.com/r/tmobile/...soc_codes/
2. List of soc codes:
https://docs.google.com/spreadshe...1340439917


If your promo isn't working under your account properly try this (worked for me):
https://slickdeals.net/forums/showpost.php?p=143239985&postcount=899


Still on TMO ONE All In Promo plan (FRLTUL2LP) which is never eligible for free lines?

This is a great (grandfathered) plan as it gives you 2 lines for $100 or $80 after 2GB data limit kickback on the 2 lines (or even less if you have the plan with T-Mobile employee hookup code). Plus with the additional promotion you get HD streaming, 10GB full speed hotspot and twice the international data speed (256kbs instead of 128kbs).

BUT... this account only supports 3 lines and unless you got the one free line they offered once under this plan you never got and will never get a free line with the plan.

But if the plan works out for you can move to another T-Mobile One plan (FRLTULF2) which cost a little bit more (2 lines for $120 or $100 after kickbacks) but you will be eligible for the free line and hopefully for additional free lines in the future (the plan supports up to 8 lines in total). The reps are also be able to move the kickback and ONE Plus promotion to the new plan. They might not do it immediately for the new free line but this is also possible and might need another try.
Plus the new plan includes $10.99 Netflix Standard HD account contribution which also needs to be factored in as a bonus.

If you want to get out of that hole and make the change here is my conversation regarding the plan change with T-Force on Twitter:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144023981#post144023981

Then I called 611 at night and asked the overseas team to also add the promo add-ons to new free line so that all lines on the account have the ONE Plus promo (no kickback on the free line of course):
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144031265#post144031265

Summary of the process and overview of changes:
https://slickdeals.net/f/14713250-t-mobile-customers-add-a-line-for-free-starting-december-20th?p=144039584#post144039584

As I wrote it needs some time and the right reps to make it happen as I struggled with reps in the past to switch to a different T-Mobile One plan and not ending up with a Magenta plan and losing the kickback and One Plus promotion.
Good luck!

-----------------------------------------------------
Regarding costs to add new line

If you add the line via the website, youll pay $10 for the SIM card to be shipped to you.
If you add the line via a phone call, youll pay the $10 SIM card charge and also $20 for assisted set-up. It is relatively easy to get both of these comped.
If you have a spare sim-card or eSIM, you can use that instead of paying $10 for a new one (bear in mind that it may not be able to do SA 5G). You will need to call since the website does not allow re-use of old cards. (You can also do this via online chat support lines like in-app chat and t-force on twitter)
Expired cards do work, but you have to request a replacement. Again, no SA 5G.
If you have a Costco near you, they will give you the sim card and activate for you for free. You also may get the YMMV $100 cash card (but so far the jury is out if it actually will go through)


-----------------------------------------------------------
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Featured Comments

Do I need another free line? Nope. Will I get another free line? Yup.
My plan is never eligible Frown
Thank you for posting this and thanks to T-mobile, too

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Joined May 2017
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> bubble2 383 Posts
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xalagaco
12-20-2020 at 09:23 AM.
12-20-2020 at 09:23 AM.
Quote from sd2468 :
Anyone know the maximum number of lines for T-mobile ONE? I have 8, one of which is the FREE LINE ON US from before. When I try to add a line, I get the message that it's time to upgrade my plan to Magenta at a cost of $100 more.
Contact Tforce and they can change to FRLTULFM9 with 12 line max.
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Joined Nov 2014
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> bubble2 45 Posts
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bohnrz
12-20-2020 at 09:23 AM.
12-20-2020 at 09:23 AM.
Quote from slimshady_in_u :
have a 3rd line free from 2 years ago. Can I get another?LMAO

I have two free lines on my account. It too a LOT of back and fourth but you should be good
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Joined Sep 2003
Stop the charge!
> bubble2 3,434 Posts
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starcaptor
12-20-2020 at 09:24 AM.
12-20-2020 at 09:24 AM.
If costco byod isn't eligible, I'd rather save the headache and just re-activate an old sim with the free line.

Anyone know if a sim card de-activated in the past month is still usable. I updated my sister's line to the newer 5G-SA R15 sim card, so still have her old one.
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Joined Oct 2015
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> bubble2 240 Posts
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joeBwonkenobi
12-20-2020 at 09:24 AM.
12-20-2020 at 09:24 AM.
It's not explicitly listed would the pixel 4a 5g 50% off deal stack?
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Joined Aug 2011
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> bubble2 83 Posts
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atoolio
12-20-2020 at 09:24 AM.
12-20-2020 at 09:24 AM.
Quote from Kurptel :
Does anyone know if Military plan eligible for the promotion?
i got the free line with the first responders promo so I don't see why military promo won't get it either! I could be wrong also as I just switched over to T-Mobile from Verizon!
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Joined Jun 2020
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> bubble2 262 Posts
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PentiumIV
12-20-2020 at 09:25 AM.
12-20-2020 at 09:25 AM.
Quote from dizzydog :
Confirmed that "2020 Line On Us 4" works for my very old "Simple Choice North America 6GB Family Match" plan.

I also scored a Free T-Mobile Proxy/Digit Line.

Thanks for sharing the awesome deal.

Can you share screenshot of it?
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Joined Jul 2012
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> bubble2 278 Posts
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getquik09
12-20-2020 at 09:25 AM.
12-20-2020 at 09:25 AM.
Quote from BronxDiplomat :
It never will be. That SOC is capped at 2. I had the same issue and made them change mine to FRLTULF2. Now I get the free lines.
How did you get this changed on your account? Can we get it changed now and take advantage of the free line?
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Joined Jan 2019
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shawnj9167
12-20-2020 at 09:26 AM.
12-20-2020 at 09:26 AM.
Quote from ppatel334 :
Line added on Magenta Plus. Putting me at 6 lines for $112/month w/ Insider Hookup.

I called to do this (611) and asked all the questions:
- Free Line on US promo - eligible and added (promo already reflected on my account)
- Free phones - not eligible
- $100 Port-in Rebate - Expired on Dec 17th.
- I didn't try costco, because I don't have anymore phones. Still waiting on my $200 + $100 from l
Quote from gapaf :
Dang that's a great deal way better compare to my simple choice
"I agree. I am on Simple Choice too and paying more than what you are for same lines..lol..share your inside hook up...
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Joined Nov 2013
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BOOMGOESTHEDYNAMITE
12-20-2020 at 09:26 AM.
12-20-2020 at 09:26 AM.
Quote from Aquamx :
Not a good sign but try to chat xforce to confirm. Keep the chat transcript / screenshot.
This is what I'm trying to warn people w/ my screen shot from Sept. Search my post and let me know if this is you. I'm beginning to think I'm right...
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sd2468
12-20-2020 at 09:26 AM.
12-20-2020 at 09:26 AM.
Quote from xalagaco :
Contact Tforce and they can change to FRLTULFM9 with 12 line max.
Thanks for the info. Do you know if changing plans would make me lose any of the add-ons, like Kickback, Insider discount, etc.?
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TimmyT5633
12-20-2020 at 09:27 AM.
12-20-2020 at 09:27 AM.
first time taking advantage of a free line. I have a the Simple Choice Family Line was able add my free line just now. Had to pay $10 for the SIM with free 2-day shipping.

And for those wondering....this is only for voice line, and does not apply to wearable, so no DIGITS line for an apple watch. I asked....since I two apple watches with cellular.
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getquik09
12-20-2020 at 09:27 AM.
12-20-2020 at 09:27 AM.
Quote from joeBwonkenobi :
It's not explicitly listed would the pixel 4a 5g 50% off deal stack?
Yes, this is the confirmation I got from the T-mobile reps on FB. Pasting here for reference.

"Yes the Pixel promo is combinable with the free line promo. ^Brooke"
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ppatel334
12-20-2020 at 09:27 AM.
12-20-2020 at 09:27 AM.
Quote from shawnj9167 :
"I agree. I am on Simple Choice too and paying more than what you are for same lines..lol..share your inside hook up...

Insider Hookup was a promo they did a while back. You can get these codes from T-Mobile employees to save 20% on your bill. They may still be doing it
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BOOMGOESTHEDYNAMITE
12-20-2020 at 09:29 AM.
12-20-2020 at 09:29 AM.
Quote from DanielF3054 :
I just got a text that said..
You have been un-enroll from tmobile your promotional discount..
then another text follow by:
Congrats! you will receive your promotion service discount from t-mobile as long as your maintain eligibility....

Anyone get the same thing?
On t-mobile one plan, this line would be 10th line, i did it via phone call earlier, did the Nov line on us.
This is what I was trying to tell you or others a bit ago. I had the same experience back in Sept (Line on Us 2 combined amount) got dropped off repeatedly despite higher department adding it back. If it's same name promo, it will not stick (unless system changes). Yours prove that system hasn't changed since late Sept.
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Joined Nov 2010
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LloydC
12-20-2020 at 09:29 AM.
12-20-2020 at 09:29 AM.
I would activate at Costco, just for the free sim and activation. Can this be confirmed to be eligible for the free line?
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